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Director Ticket Operations Jobs in Texas (NOW HIRING)

ASM Global

Ticket Taker

Laredo, TX

Ticket Taker DEPARTMENT: Events REPORTS TO ... Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier partner to the ...

ASM Global

Ticket Taker

Laredo, TX · On-site

Ticket Taker DEPARTMENT: Events REPORTS TO ... Director of Operations and Manager LEGENDS GLOBAL Legends Global is the premier partner to the ...

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

Follow all operational policies and procedures for Box Office operations and Event Center * Assist ... Other duties as deemed necessary or as directed Qualifications To perform this job successfully, an ...

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

Follow all operational policies and procedures for Box Office operations and Event Center * Assist ... Other duties as deemed necessary or as directed Qualifications To perform this job successfully, an ...

goodies soul kitchen

Director of Operations

Houston, TX · On-site

$55K - $85K/yr

The Director of Operations is responsible for overseeing the day-to-day operations of Goodies HTX ... Ticket Times * Employee Retention * Health Inspection Scores * Inventory Accuracy * Catering ...

Exacta

Senior Director, Customer Operations

Austin, TX · On-site

$150 - $210/hr

Senior Director, Customer Operations (4669) Requisition ID 4669 -Posted 07/30/2026 - Exacta Systems ... Establish and monitor key performance indicators including support ticket resolution times ...

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Director Ticket Operations information

See Texas salary details

$31.7K

$100.3K

$167.2K

How much do director ticket operations jobs pay per year?

As of Aug 8, 2026, the average yearly pay for director ticket operations in Texas is $100,321.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $126,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a director ticket operations, and why are they important?

To thrive as a Director of Ticket Operations, you need expertise in ticketing systems, revenue management, and event logistics, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing platforms such as Ticketmaster or Paciolan, CRM systems, and data analytics tools is typically required. Exceptional leadership, analytical thinking, and strong customer service skills help drive team performance and ensure a positive fan experience. These competencies are crucial for optimizing ticket sales, maintaining operational efficiency, and delivering seamless events.

What does a director of ticket operations do?

A director of ticket operations oversees the management and coordination of ticket sales, distribution, and customer service for events or venues. They develop strategies to maximize ticket revenue, ensure smooth ticketing processes, and lead teams using ticketing software and data analysis tools. The role often requires strong leadership, organizational skills, and knowledge of ticketing systems and industry regulations.

How does a director ticket operations collaborate with other departments to ensure successful event execution?

A Director of Ticket Operations works closely with marketing, finance, and venue management teams to coordinate ticket sales strategies, manage inventory, and ensure seamless event entry processes. They regularly communicate with event promoters and customer service staff to address any ticketing issues and provide real-time updates on sales performance. Effective collaboration is crucial to resolving challenges quickly, maximizing revenue, and delivering a positive experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Texas? The most popular types of Ticket Operations jobs in Texas are:
What are popular job titles related to Director Ticket Operations jobs in Texas? For Director Ticket Operations jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Director Ticket Operations jobs in Texas look for? The top searched job categories for Director Ticket Operations jobs in Texas are:
What cities in Texas are hiring for Director Ticket Operations jobs? Cities in Texas with the most Director Ticket Operations job openings:
Director Ticket Operations jobs near you
Infographic showing various Director Ticket Operations job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $100,321 per year, or $48.2 per hour.

Ticket Taker

ASM Global

Laredo, TX

Part-time

Re-posted 26 days ago

ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

135th of 250 rated facilities management

Job description

POSITION: Ticket Taker

DEPARTMENT: Events

REPORTS TO: Director of Operations and Manager

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component - feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking - of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sound like a winning formula for you? Join us!

Essential Duties and Responsibilities

Include the following:

  • Be on time. Be in a clean, presentable uniform and ready to work at your call time.

  • Smile, make eye contact and be courteous!

  • Greet each guest in a warm, friendly manner ("Good evening" or "Welcome to the Sames Auto Arena")

  • Be certain that each guest possesses a valid admission ticket by checking that the proper event name, date and event/box code appears on each ticket.

  • Scan all tickets using computerized scanners.

  • Direct all guest towards the general direction of their seating section ("Section____ is to your left. An usher will show you to your seat").

  • Keep your lines moving as rapidly as possible, and if able, assist other ticket takers by directing longer lines to your area.

  • Check for food, drinks and other contraband.

  • Other duties may be assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

  • Previous customer service experience required.

Skills and Abilities

  • Bi-lingual (English/Spanish) will be strongly preferred.

  • Strong communication and teamwork skills are a must.

Other Qualifications

  • MUST BE 18+ YEARS OLD TO APPLY

WORKING CONDITIONS

Location: Sames Auto Arena- Laredo, Tx

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

What ASM Global employees say

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019

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