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Ground Operations Coordinator Jobs (NOW HIRING)

Skip

Operations Coordinator

Fairfax, VA

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... We believe this requires designing every aspect of a micro-mobility network from the ground up.

Skip

Operations Coordinator

Fairfax, VA

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... We believe this requires designing every aspect of a micro-mobility network from the ground up.

Skip

Operations Coordinator

Fairfax, VA · On-site

As operations coordinator for the Skip DC team, you are in charge of all ingress and deployment of ... We believe this requires designing every aspect of a micro-mobility network from the ground up.

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How much do ground operations coordinator jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ground operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What is the highest paid position at an airport?

The highest paid positions at airports are typically executive roles such as airport directors or chief executives, who oversee airport operations and strategic planning. These roles often require extensive experience, leadership skills, and sometimes advanced certifications, and they can earn salaries well above other airport staff, including ground operations coordinators.

How much do operations coordinators make in the US?

Operations coordinators in the US typically earn between $40,000 and $65,000 annually, depending on experience, location, and industry. Entry-level roles may start around $35,000, while experienced coordinators can earn over $70,000 with additional certifications or specialized skills.

What are Ground Operations Coordinators?

Ground Operations Coordinators are professionals who oversee and manage ground activities related to aircraft operations at airports. They are responsible for coordinating aircraft turnaround, ensuring safety procedures are followed, supervising ground handling staff, and communicating with pilots, air traffic control, and airline management. Their role is essential to ensure that flights depart and arrive on time, baggage and cargo are handled properly, and all ground services are conducted efficiently and safely.

What are some common challenges faced by Ground Operations Coordinators, and how can they be managed successfully?

Ground Operations Coordinators frequently encounter challenges such as managing tight turnaround times, coordinating between multiple departments (like baggage handling, fueling, and catering), and responding to last-minute changes in flight schedules. Successfully handling these challenges requires strong organizational skills, effective communication, and the ability to remain calm under pressure. Building good relationships with team members and staying up-to-date with real-time operational updates also greatly contributes to smooth ground operations.

What are the responsibilities of an Operations Coordinator?

An Operations Coordinator is responsible for managing daily operational activities, coordinating logistics, ensuring compliance with safety and quality standards, and supporting communication between departments. They often use tools like spreadsheets and management software to track progress and resolve issues efficiently. Strong organizational and communication skills are essential for success in this role.

What do ground operations do?

Ground operations coordinators oversee activities on the ground at airports or facilities, including aircraft handling, baggage processing, fueling, and coordinating with flight crews and maintenance teams. They ensure safety, efficiency, and compliance with regulations during aircraft turnaround and ground support activities.

What are the key skills and qualifications needed to thrive as a Ground Operations Coordinator, and why are they important?

To excel as a Ground Operations Coordinator, you need strong organizational skills, knowledge of airport safety regulations, and often a relevant degree or aviation-related certification. Familiarity with ground handling equipment, airline management systems, and software like Sabre or Amadeus is typically required. Excellent communication, problem-solving abilities, and the capacity to work under pressure are standout soft skills for this role. These competencies are crucial to ensure the safe, timely, and efficient turnaround of aircraft and smooth airport operations.
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Ground Operations Coordinator jobs near you
Infographic showing various Ground Operations Coordinator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.
Ground Operations Crew

Ground Operations Crew

JetBlue Airways Corporation

Boston, MA

Full-time

Medical, Life, Retirement

Posted 2 days ago

JetBlue rating

7.4

Company rating: 7.4 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

11th of 26 rated airlines

Job description

Position Summary

The Ground Operations Crew loads and unloads customer bags, operates ground service equipment which includes operation of motor vehicles, coordinates the servicing of arriving and departing aircraft, helps prepare aircraft cabin for departure, assists with ramp service duties including waste disposal and re-servicing of aircraft. The Ground Operations Crew will also assist customers when needed, and complies with any ad-hoc requests as needed. Individuals must be comfortable serving customers and proficient in using computers. Crewmembers must be prepared to work outdoors under various weather-related conditions. 

Essential Responsibilities

  • Operate ground service equipment which includes motor vehicles, tugs, and elevated de-icing equipment
  • Services aircraft by operating ground service equipment (Potable water truck, ground power unit, tug, aircraft pushback, lavatory truck, deicing truck, etc.)
  • Works in a ramp environment
  • Tags, lifts, loads and unloads customer bags (in excess of 100 lbs) from baggage compartment of aircraft and baggage system
  • Operates external aircraft equipment
  • Helps prepare cabin for customer boarding and departure, which can include cleaning of seats, seat pockets, floor, galleys and lavatories
  • Assist customers with special needs, e.g. customers who need assistance in boarding
  • Guides aircraft to and from aircraft parking locations
  • Occasionally carry a handheld radio and communicate effectively with proper radio etiquette
  • Occasionally assist with loading and unloading mail, small packages and human remains
  • Ensure and maintain a safe environment and operation
  • Other duties as assigned

Minimum Experience and Qualifications

  • High School Diploma or General Education Development (GED) Diploma
  • One (1) year of customer service or sales experience
  • Must be at least 18 years old
  • Complete fluency in written and spoken English
  • Candidates must complete an assessment that evaluates the job qualifications/characteristics of Adaptability, Safety Orientation, and Teamwork using AI- or statistically-based scoring.
  • Must be able to adhere to JetBlue Uniform Policy Manual Standards
  • Able to travel and/or work variable hours, flexible shifts, including holidays and weekends
  • Able to follow safety guidelines
  • Able to perform under pressure and within fixed time constraints
  • Able to work in all types of weather conditions
  • Able to make occasional trips to other locations for training or temporary assignment
  • Must be able to give and receive verbal communication
  • Must be able to use handheld radios and headsets to communicate with the cockpit, dispatch, and other crewmembers
  • Maintaining a positive, good-natured attitude is essential
  • Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling is needed
  • Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
  • Depending on location, may need to acquire and maintain a United States Customs Clearance
  • Possess and maintain a valid Driver’s License and a driving record from the state of your primary residence that meets JetBlue Airways insurance standards
  • Available for occasional overnight travel (10%)
  • Must pass a ten (10) year background check and pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship
  • For internal candidates, good standing in attendance performance and safety

Preferred Experience and Qualifications

  • Bilingual skills
  • Previous airline experience
  • Proficient with Microsoft Office suite

Crewmember Expectations

  • Regular attendance and punctuality      
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun
  • Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment

  • Computer/Electronic Tablet and other office equipment
  • Ground service equipment
  • Handheld radios
  • Public Address System
  • Jet bridge and/or air stairs (customer enplaning/deplaning equipment)
  • Free-standing computer kiosks used to identify and process Customer reservations
  • Light Emitting Diode (LED) screens and signs

Work Environment

  • Airport Ramp environment; the outdoor environment may present weather variations and elevated noise levels
  • Ability to work weekends or irregular shifts
  • Able to make occasional trips to other locations for training or temporary assignment
  • Subject to weather and elevated noise levels within airports
  • Ability to stand for an extended period of time

Physical Effort

  • Moderate physical activity required by handling objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools and be in a position where bending, crouching, kneeling, etc. is needed

Compensation

  • The base pay range begins at $19.17 an hour. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more

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