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Ticket Specialist Jobs (NOW HIRING)

The Ticket Specialist is responsible for selling and/or scanning tickets for events at Century II, while providing general information to guests. This position requires working events, which occur ...

The Ticket Specialist is responsible for selling and/or scanning tickets for events at Century II, while providing general information to guests. This position requires working events, which occur ...

Company Description Qualifications Additional Information Field Ticket Specialist (6945494) CTH Von Ormy TX 78073 Rotation Details : Locals will work 6/3 Additional Job Details: *****Ideally Class A ...

In this role, you will be closing high-ticket products and services, such as 10X Growth Conference events, real estate events, and business events, for our extensive client base of warm leads. You ...

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical ...

The Support Specialist provides first level response and evaluation of support requests from ... If the ticket cannot be resolved within the 1-hour time limit, the ticket is evaluated against the ...

The Support Specialist provides first level response and evaluation of support requests from ... If the ticket cannot be resolved within the 1-hour time limit, the ticket is evaluated against the ...

CHAT AND TICKET SUPPORT SPECIALIST Are you a customer service enthusiast with a knack for problem-solving and a passion for creating exceptional customer experiences? We're looking for a dedicated ...

New

Employment Specialist

Hadley, MA · On-site

$23 - $25/hr

Dental insurance * Tuition assistance * 401(k) matching Employment Specialist Hatfield, MA ... Ticket to Work / Employment Network: * Supports ServiceNet's role as a Social Security Ticket to ...

Employment Specialist

Hadley, MA · On-site

$23 - $25/hr

Dental insurance * Tuition assistance * 401(k) matching Employment Specialist Hatfield, MA ... Ticket to Work / Employment Network: * Supports ServiceNet's role as a Social Security Ticket to ...

Order Systems Specialist Location: New Berlin SummaryThe Order Systems Specialist is responsible ... This role manages an assigned ticket queue, gathers any missing information needed to complete ...

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Ticket Specialist information

See salary details

$19K

$43.6K

$101.5K

How much do ticket specialist jobs pay per year?

As of Aug 4, 2026, the average yearly pay for ticket specialist in the United States is $43,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,000.00 and $43,500.00 per year, depending on experience, location, and employer.

What are the typical daily challenges faced by a ticket specialist, and how can they be managed effectively?

Ticket Specialists often manage high volumes of customer inquiries and requests, especially during peak event seasons or ticket sales launches. Balancing efficiency with accuracy and maintaining excellent customer service can be challenging, particularly when handling escalated issues or last-minute changes. Effective time management, strong communication skills, and a thorough understanding of ticketing systems help in managing these challenges. Collaborating closely with event organizers and technical teams is also essential to quickly resolve issues and ensure a smooth ticketing process.

What does a ticket specialist do?

A Ticket Specialist is responsible for managing and processing ticket sales for events, such as concerts, sports games, or theater performances. They may handle ticket distribution, customer inquiries, and resolve issues related to ticketing. Ticket Specialists often work with ticketing software and coordinate with event organizers to ensure a smooth ticketing process. Their goal is to provide excellent customer service and maximize ticket sales for events.

What are the key skills and qualifications needed to thrive as a ticket specialist?

To thrive as a Ticket Specialist, you need strong organizational skills, attention to detail, and experience with ticketing platforms, often supported by a high school diploma or equivalent. Familiarity with systems like Ticketmaster, Eventbrite, or other box office software is typically required, along with basic computer proficiency. Excellent customer service, problem-solving abilities, and effective communication help you handle inquiries and resolve issues efficiently. These skills are essential to ensure accurate ticket processing, customer satisfaction, and smooth event operations.
More about Ticket Specialist jobs
What cities are hiring for Ticket Specialist jobs? Cities with the most Ticket Specialist job openings:
Infographic showing various Ticket Specialist job openings in the United States as of July 2026, with employment types broken down into 88% Full Time, 10% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $43,583 per year, or $21 per hour.

Ticket Specialist

ASM Global

Wichita, KS • On-site

Part-time

Posted 27 days ago


ASM Global rating

6.7

Company rating: 6.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

134th of 249 rated facilities management


Job description

SUMMARY:
The Ticket Specialist is responsible for selling and/or scanning tickets for events at Century II, while providing general information to guests. This position requires working events, which occur mostly in the evening, nights, and on weekends.
RESPONSIBILITIES:
  • Answer questions related to price, seating, and event information with courtesy and efficiency.
  • Accept payment form agreed upon and distribute tickets properly.
  • Keep accurate daily balance sheet for cash received and tickets sold.
  • Fulfill ticket requests at will-call window according to procedures.
  • Ability to scan tickets on event day.
  • Open and close ticket window as required.
  • Requires ability to work flexible hours, primary hours are for events to include nights, weekends, and holidays.
  • Position requires the ability to work at all Legends Global in Wichita and Andover.
  • Regular attendance is an essential job function.
  • Other duties as assigned.

QUALIFICATIONS:
  • High School Diploma or GED.
  • Positive attitude and neat appearance.
  • Excellent interpersonal communication skills.
  • Exceptional problem solving and conflict resolution skills.
  • Box Office or Guest Service background, preferred.
  • Must be able to pass a background/credit check.

SKILLS AND ABILITIES:
  • Handle cash with great responsibility and make change accurately.
  • Follow directions and effectively perform tasks as instructed.
  • Complete basic computer functions within ticketing software.
  • Organize and correctly input customer data.
  • Work independently and as part of a team with little or no supervision.
  • Remain calm when speaking with guests.
  • Speak and understand English.

OTHER QUALIFICATIONS:
Requires ability to work flexible hours, primary hours are for events to include nights, weekends, and holidays.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS:
This position requires walking, walking up and down stairs, and standing, stooping, substantial sitting and may require lifting up to 30 lbs.
While performing the duties of this job, the employee is regularly required to use hands to handle and count coins and currency. The person must be able to climb stairs and walk long distances to access all seating. Ability to operate a two-way radio and speak clearly. Specific vision abilities required by this job include close vision. Requires occasional fast-pasted interaction with large groups of people.
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019