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Ticket Associate Jobs in Milwaukee, WI (NOW HIRING)

Marquette University

Ticket Sales Associate

Milwaukee, WI · On-site

$13.75 - $18.75/hr

Posting Details Posting Details Posting Number NA01572 Position Information Position Title Ticket Sales Associate State Employment Status Full Time Position Status Regular If Limited Term (End Date ...

ICM Corp

Part-Time Warehouse Associate

Milwaukee, WI · On-site

$15.75 - $18.75/hr

Pick freight orders by referencing order ticket * Build skids to fit larger freight shipments * Load, band, and wrap skids in preparation for shipment SHIPPING ASSOCIATE- General duties include but ...

Kiongroup

Technical Support Associate

Wauwatosa, WI · On-site

$65K - $80K/yr

Suggest automation opportunities for reporting and ticket management. * Contribute to system reliability and performance improvement projects. Qualifications: * Associate degree in Engineering, IT, ...

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All JobsTicket Associate JobsTicket Associate Jobs in Milwaukee, WI

Ticket Associate information

See Milwaukee, WI salary details

$26.6K

$139.1K

$305.9K

How much do ticket associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for ticket associate in Milwaukee, WI is $139,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $209,400.00 per year, depending on experience, location, and employer.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What are the most commonly searched types of Ticket jobs in Milwaukee, WI? The most popular types of Ticket jobs in Milwaukee, WI are:
What are popular job titles related to Ticket Associate jobs in Milwaukee, WI? For Ticket Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Ticket Associate jobs in Milwaukee, WI look for? The top searched job categories for Ticket Associate jobs in Milwaukee, WI are:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $139,125 per year, or $66.9 per hour.

Ticket Sales Associate

Marquette University

Milwaukee, WI • On-site

$13.75 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 26 days ago

Marquette University rating

6.9

Company rating: 6.9 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

458th of 617 rated colleges and universities

Job description

Posting Details
Posting Details
Posting Number
NA01572
Position Information
Position Title
Ticket Sales Associate
State
Employment Status
Full Time
Position Status
Regular
If Limited Term (End Date of Assignment, Project, or Grant)
Position Type
Staff
Job Family
Auxiliary Services
# Hours Per Week
Position Overview
Be The Difference Begins with Great People.
Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We're always looking for highly talented individuals to join our team - people who think big, care deeply, and believe in being the difference in their work and community.
We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.
We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.
Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view our Total Rewards guide.
This is your next opportunity to join an organization that invests in their employees' career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.
The Ticket Sales Associate is responsible for generating revenue by selling and renewing Marquette University athletic ticket products, including season tickets, partial plans, and group packages. This role focuses on developing new business through proactive outreach efforts while maintaining strong relationships with current ticket holders to drive retention and repeat sales. The position delivers exceptional customer service, manages high call volumes, and ensures accurate customer account management. Additionally, the role supports game day operations and contributes to overall ticket sales goals and fan engagement initiatives.
Duties and Responsibilities
1. Maximize revenue through the sale of new and renewal ticket products, including season tickets, partial plans, and group tickets, by proactively renewing current full and partial season ticket holders through phone and email communication. Establish professional relationships for repeat business and superior customer service. Use cold calling, appointments, and social selling as tools to sell season, group, and partial ticket plan packages. Creatively prospects for new business opportunities that will grow Marquette's season ticket and group client base. Maintain and complete accurate records for customers.
2. Staff Men's Basketball, Women's Basketball, and Women's volleyball home games to facilitate group experiences and/or promote upcoming games/ticket packages. Participate in outside networking events to gain additional business and develop relationships with new leads.
Required Knowledge, Skills and Abilities
• High school diploma
• At least one year of relevant working experience.
• Strong customer service skills with the ability to problem solve.
• Work efficiently in a team-oriented setting and complete tasks with minimal supervision.
• Ability to work under deadlines and prioritize their workload.
Preferred Knowledge, Skills and Abilities
• Bachelor's Degree
• Familiarity with software programs such as Ticketmaster/Archtics and Salesforce.com.
• Familiarity with NCAA, BIG EAST conference rules, and University policies.
Department
Intercollegiate Athletics
Posting Date
06/16/2026
Closing Date
Special Instructions to Applicants
EOE Statement
It is the policy of Marquette University to provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

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