ZipRecruiter

Log In

1

Ticket Associate Jobs in Milwaukee, WI (NOW HIRING)

Parallel Employment

Packer

Kenosha, WI · On-site

$16.53/hr

The Ecommerce packing Associate will be responsible for receiving, sorting, packing and preparing ... to read a pick ticket and packing slip Meet the box pack requirements per hour Match item and ...

Sendik's

Customer Service Office

Oconomowoc, WI · On-site

$14.50 - $20/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Franklin, WI · On-site

$13.50 - $18.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Oconomowoc, WI · On-site

$14.50 - $20/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Germantown, WI · On-site

$14.75 - $20.25/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Elm Grove, WI · On-site

$13.75 - $19/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's Food Market

Customer Service Office

Greendale, WI · On-site

$13.75 - $19/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Hartland, WI · On-site

$14.25 - $19.50/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

Sendik's

Customer Service Office

Mequon, WI · On-site

$12.75 - $17.75/hr

We empower our associates to become experts, fostering a culture where every single person ... Review lottery ticket stock to confirm accurate inventory count; investigate any discrepancies as ...

previous pagenext page

Showing results 21-40

All JobsTicket Associate JobsTicket Associate Jobs in Milwaukee, WI

Ticket Associate information

See Milwaukee, WI salary details

$26.6K

$139.1K

$305.9K

How much do ticket associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for ticket associate in Milwaukee, WI is $139,125.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $209,400.00 per year, depending on experience, location, and employer.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What are the most commonly searched types of Ticket jobs in Milwaukee, WI? The most popular types of Ticket jobs in Milwaukee, WI are:
What are popular job titles related to Ticket Associate jobs in Milwaukee, WI? For Ticket Associate jobs in Milwaukee, WI, the most frequently searched job titles are:
What job categories do people searching Ticket Associate jobs in Milwaukee, WI look for? The top searched job categories for Ticket Associate jobs in Milwaukee, WI are:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $139,125 per year, or $66.9 per hour.

Guest Services Associates

Milwaukee Repertory Theater, Inc.

Milwaukee, WI • On-site

$19/hr

Part-time

Posted 5 days ago

Job description

Job Type
Part-time
Description
Position: Guest Services Associate
Department: Marketing
Reports To: Director of Guest Operations
Start Date: Week of September 7
Deadline to Apply: Wednesday, August 19
Status: Non-Exempt
Full/Part Time: Part-Time
Annual/Seasonal: Seasonal
Compensation Range: $19.00/hr
Join Our Guest Operations Team!
We're looking for friendly, dedicated team members to help welcome nearly 300,000 guests to world-class productions across our three unique stages. As a member of our Customer Service Team for the 2026/27 Season, you'll play a key role in creating a warm, inclusive, and memorable experience for every patron.
POSITION SUMMARY
Milwaukee Rep is seeking Guest Services Associates to staff our Main Guest Services Desk-the central hub of our main entrance and a key touchpoint for thousands of guests each season. In this highly visible, guest-facing role, you'll assist with ticketing, wayfinding, and general front-of-house support to help ensure an exceptional guest experience. The position also trains as a House Manager to help provide support in House Manager functions during the course of a performance or event shift. This is a part-time, seasonal position, averaging 12 to 20 hours per week during performance weeks, with daytime, evening, and weekend availability required.
KEY RESPONSIBILITIES:
Guest Services
  • Direct guests through the Associated Bank Theater Center, offering directions to theaters, restrooms, elevators, and other key areas.
  • Serve as a general resource for guests navigating the space.
  • Provide clear, friendly, and accurate information about current and upcoming Milwaukee Rep productions, events, and policies.
  • Help resolve guest concerns with professionalism and care.
  • Assist guests with seating issues

Accessibility & Safety Support
-Assist with check-out and return of accessibility devices, including:
-Assistive Listening Devices (ALDs)
-Captioning Tablets
  • Troubleshoot basic device issues and maintain proper logging, cleaning, and charging protocols.Provide support for late seating in the Checota Powerhouse Theater and Herro-Franke Studio Theater, ensuring minimal disruption to the performance and a smooth patron experience.
  • Take responsibility as part of the Guest Operations team for evacuation and emergency procedures, prioritizing the safety of guests, ushers, and staff above all else.

Additional Duties
  • Collaborate closely with House Managers, Ticket Office, and other Guest Operations staff to maintain a high standard of service.
  • Train as a House Manager and provide additional House Manager support for key performances and/or special events. Help ensure the Guest Services Desk is tidy, well-stocked, and welcoming at all times.
  • Attend required Guest Operations trainings and meetings.
  • Other duties as assigned.

Top applicants will stand out if they:
  • Bring a positive, outgoing, and friendly personality (a sense of humor is a plus!).
  • Are reliable, punctual, and professional.
  • Demonstrate strong problem-solving skills and remain calm under pressure.
  • Show attention to detail and take pride in maintaining clean, engaging public space.
  • Listen well, follow instructions, and take initiative when needed.
  • Work well both independently and as part of a team.
  • Are committed to creating inclusive, welcoming environments for diverse audiences.
  • Are enthusiastic about live performance and passionate about the mission of non-profit theater.

Requirements
REQUIREMENTS OF THE POSITION
Qualifications:
  • 2+ years of experience in customer service, Ticket Office, front-of-house preferred.
  • Strong leadership, interpersonal, and communication skills, both verbal and written.
  • Patience, empathy, and critical thinking when interacting with patrons.
  • Availability to work daytime, evenings, weekends, and holidays in accordance with performance schedules.
  • Knowledge of ADA accessibility, emergency procedures, and audience safety protocols is a plus.
  • CPR/First Aid certification (or willingness to obtain-training provided at our cost).
  • Ability to pass a background check in accordance with state and/or Federal laws.

Physical Requirements:
The physical conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Able to regularly ascend/descend stairs.
  • This position lifts and moves materials and supplies up to 25 pounds.
  • Physical ability to assist patrons using mobility devices as needed.
  • Ability to stand, sit, or walk for up to 2 hours at a time.
  • The regular duties of this job include communication in person.
  • Job requires use of close vision.

Milwaukee Rep Values Employees Who:
  • Communicate well with a diverse group of colleagues.
  • Demonstrate an aptitude and eagerness to learn new skills and processes when necessary.
  • Solve problems and engage in creative thinking about challenges individually and in a group environment.
  • Are able to accept and incorporate feedback.
  • Have excellent interpersonal, teamwork, and diplomacy skills and ability to be self-directed and take initiative.
  • Demonstrates an understanding of historical and institutional racism in the American theatre and/or a willingness to commit to learning and to the mission, vision, and values of the theater in areas of Equity, Diversity, and Inclusion efforts both in the workplace and in our community.

TO APPLY
Required Materials: Online Application, Resume, and a Cover Letter detailing why you are the best candidate for the position
Deadline: Applications will be accepted until the position is filled.
All applications must be submitted through the online portal. Any candidate who requires accommodations to submit an online application should contact Elena Donley at edonley@milwaukeerep.com
Salary Description
$19/hour

Apply