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Ticket Associate Jobs in Goodyear, AZ (NOW HIRING)

City of Peoria, AZ

Venue Operations Associate

Peoria, AZ · On-site

$20.75 - $23.73/hr

The Venue Operations Associate is a comprehensive apprenticeship within the Venue Operations ... Ticket Sales & Operations * Generate sales via outbound phone calls for Spring Training games ...

New

Pride Group

EVENT ASSOCIATE

Chandler, AZ · On-site

$16.38/hr

Join our dynamic team as an Event Associate with Arizona's premier event management company! Enjoy ... Ticket Taker , and more. * Embrace the freedom of flexible hours, working mornings, afternoons ...

PRIDE GROUP LLC

EVENT ASSOCIATE

Chandler, AZ · On-site

$16.38/hr

Join our dynamic team as an Event Associate with Arizona's premier event management company! Enjoy ... Ticket Taker , and more. * Embrace the freedom of flexible hours, working mornings, afternoons ...

PRIDE GROUP LLC

EVENT ASSOCIATE

Chandler, AZ

$16.38/hr

Join our dynamic team as an Event Associate with Arizona's premier event management company! Enjoy ... Ticket Taker , and more. * Embrace the freedom of flexible hours, working mornings, afternoons ...

Tjx

General Warehouse Associate

Phoenix, AZ · On-site

$15 - $17.75/hr

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave ... Ticket merchandise or other items with gum labels, ticketing gun, or pin tickets. * Pack or unpack ...

TJX Companies

General Warehouse Associate

Phoenix, AZ · On-site

$15 - $17.75/hr

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave ... Ticket merchandise or other items with gum labels, ticketing gun, or pin tickets. * Pack or unpack ...

Tjx

Temporary General Warehouse Associate

Phoenix, AZ

$19.50/hr

TEMPORARY WAREHOUSE ASSOCIATE Our TJ Maxx/Marshalls Distribution Center (DC) is looking for top ... Ticket clothing, accessories, and other items * Load and unload merchandise from trailers * Manual ...

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All JobsTicket Associate JobsTicket Associate Jobs in Goodyear, AZ

Ticket Associate information

See Goodyear, AZ salary details

$26.4K

$138K

$303.4K

How much do ticket associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for ticket associate in Goodyear, AZ is $137,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $207,600.00 per year, depending on experience, location, and employer.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What job categories do people searching Ticket Associate jobs in Goodyear, AZ look for? The top searched job categories for Ticket Associate jobs in Goodyear, AZ are:
Ticket Associate jobs near you

Venue Operations Associate

City of Peoria, AZ

Peoria, AZ • On-site

$20.75 - $23.73/hr

Part-time

Posted 3 days ago

New

City Of Peoria (Arizona) rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

219th of 844 rated public administrative organizations

Job description

Application Deadline:
September 27, 2026
Salary Range:
Min $18.98 - Mid $20.75 - Max $23.73
To view all salary ranges for the City of Peoria, please click here.
Department:
Parks and Recreation
Minimum Requirements:
Education:
  • 4-year college degree in a related field preferred. Applicants who have completed, or will complete by December 2026, an undergraduate degree in Sports Management, Marketing, Recreation, or a related field are encouraged to apply.

Experience:
  • Previous experience working in sports, entertainment, or venue management preferred.

Licenses/Certifications/Special Requirements:
  • Must be a minimum of 16 years of age.
  • Must complete all required City training courses within six months of hire.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, from October through April.

Schedule:
  • Ability to work a flexible schedule, including nights, weekends, and holidays, from October through April.

Hourly Rate: $18.98
Tell me more.......
The Venue Operations Associate is a comprehensive apprenticeship within the Venue Operations division of the City of Peoria Parks, Recreation and Community Facilities Department, primarily supporting the Peoria Sports Complex - spring training home of the Seattle Mariners and San Diego Padres - as well as the Rio Vista Recreation Center.
This position provides broad exposure to the business of sports and municipal recreation, including ticket sales and operations, partnerships and production, and event operations/management. The ideal candidate is someone eager to build a foundation of experience across multiple areas of professional sports, recreation, and government while providing excellent customer service to patrons, partners, and guests.
This is a seasonal, non-benefited position with hours varying between 25-40 hours per week, depending on the time of year, and an expected completion date of May 2027. A consistent schedule of up to 40 hours per week, including nights, weekends, and holidays, should be anticipated during Spring Training season (mid-January through the end of March/April).
Essential Functions
This information is intended to be descriptive of the key responsibilities of the position. The list below does not identify every duty performed by any single incumbent, and duties will vary by season and assignment.
Ticket Sales & Operations
  • Generate sales via outbound phone calls for Spring Training games, including season ticket renewals, new season ticket sales, group tickets, single-game tickets, and fundraising groups.
  • Assist in day-to-day ticket office operations, including part-time staff scheduling and event set-up/take-down.
  • Provide in-person and telephone customer service for digital tickets, seating, and schedule inquiries.
  • Perform work through the team's ticketing database, Tickets.com, to support ticket sales, service, and operations tasks.
  • Assist in selling tickets and processing payments on season, single-game, and group accounts.
  • Develop and execute fundraising agreements through the existing fundraising ticket program.
  • Develop and execute a signature theme night during the Spring Training season.
  • Act as a point of contact for clients on event day; resolve issues or concerns in a timely manner.
  • Provide supervision to ticket sellers, assist in ticket sales, and troubleshoot customer service issues; act in a supervisory capacity in the absence of the Ticket Office Manager.
  • Prepare daily cash deposits on game day and maintain accurate, balanced window ticket sales and workstation banks for reconciliation.
  • Maintain full knowledge of all gameday policies, procedures, and stadium facts.

Partnerships & Gameday Production
  • Assist the Partnerships Coordinator with general partnership sales outreach, proposals, and discussions.
  • Lead and execute local partnership programs (e.g., Local Fridays).
  • Assist with grassroots marketing efforts and community outreach for the department.
  • Assist with, and/or serve as, Manager on Duty for select Peoria Sports Complex events.
  • Assist in building gameday production elements, including sponsor graphics/animations, player headshots, music inventory review, and suggestions on emerging trends.
  • Execute pre-game checks of sponsor-activated areas to ensure quality and execution prior to gates opening.
  • Capture content of sponsor-activated areas for use as proof of performance (POP) in partnership recaps.
  • Prep necessary production items before each game, including adjustments to the run of show based on sponsor activations.
  • Serve as Manager on Duty/Gameday Director in the Production Room on a regularly assigned basis.
  • Assist the Partnerships Coordinator with compiling assets for sponsor recaps.

Venue Operations
  • Assist fundraising initiatives in collaboration with Peoria Little League and other nonprofit organizations, supporting community outreach while generating revenue.
  • Provide event support across all stadium facilities, ensuring smooth operations for City, public, and private events.
  • Complete stadium walkthroughs/checklists for stadium event readiness and cleanliness.
  • Lead the setup and teardown for events, including preparation for the Spring Training season.
  • Assist with the implementation of the Spring Training operational timeline, ensuring all tasks and milestones are met on schedule.
  • Support all facets of Spring Training game day operations, including but not limited to parking, security, and guest services.
  • Supervise gameday assistants, interns, and part-time staff, helping define roles and responsibilities, and ensuring job duty execution.
  • Oversee the Batboy/Batgirl Program, including recruitment, training, scheduling, and coordination of game day duties.

The ideal candidate for this position will have:
  • Strong work ethic and desire to build a career in professional sports, recreation, or government.
  • Comfort supervising or coordinating part-time staff and volunteers.
  • Previous ticket sales, event operations, and/or marketing/sponsorship/production experience preferred.
  • Compassionate customer service skills.
  • Ability to work in a team environment and comfortable taking initiative.
  • Ability to communicate clearly and concisely, both orally and in writing, regarding incidents, decisions, and issues.
  • Experience using standard office equipment; ticketing systems (Tickets.com); design software (Adobe Creative Suite, Canva, Visme), production software & hardware (Daktronics, SoundDirector), computer, phone, and point-of-sale systems (PerfectMind).

To view the full job description, work environment and physical demands click here.
About Peoria
The City of Peoria, AZ is a thriving city in the Northwest Valley that provides excellent municipal services to our community. Recently named by AZ Big Media as the Best Place to Live, Work, and Play, we are committed to maintaining the level of service to our residents to sustain and enhance the lives and culture of Peoria.
If you are passionate about providing excellent service through anticipating our community's needs, creating partnerships, promoting sustainability, and embracing diversity, then #PeoriaisthePlace for you!
Get an inside look at the Culture of Peoria
We are PEORIA!
Professional, Ethical, Open, Responsive, Innovative, Accountable
Application Process:
Applications will be accepted for current vacancies until the posted closing date, or until a sufficient number of applications have been received. Applicants will be notified of any next steps by email and/or phone.
During the selection process, any applicant requiring accommodation for a disability should advise the human resources department at employment@peoriaaz.gov or 623-773-7100.
An Equal Employment Opportunity Agency.
Peoria es una Agencia de Igualdad de Oportunidad de Empleo.

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