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Ticket Associate Jobs (NOW HIRING)

Ticket Office Associate - SEASONAL

Memphis, TN ยท On-site

$14.75 - $19.75/hr

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

Ticket Office Associate - SEASONAL

Memphis, TN ยท On-site

$14.75 - $19.75/hr

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

As a Ticket Sales Associate, you will play a key role in assisting customers with ticket purchases, providing product information, and ensuring a smooth and professional customer experience. You will ...

Reporting to the Associate AD for Ticket Operations and Sales, the Director of Ticket Sales with have the responsibility of managing staff and overseeing ticket sales responsibilities for all NCAA ...

New

The Ticket Clinic Law Firm. Established in 1987 and handling cases in GA since 2005, The Ticket Clinic is one of America's largest criminal and traffic defense firms. We represent thousands of ...

The Ticket Clinic Law Firm. Established in 1987 and handling cases in GA since 2005, The Ticket Clinic is one of America's largest criminal and traffic defense firms. We represent thousands of ...

The Ticket Clinic Law Firm. Established in 1987 and handling cases in GA since 2005, The Ticket Clinic is one of America's largest criminal and traffic defense firms. We represent thousands of ...

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Ticket Associate information

See salary details

$27K

$141.2K

$310.5K

How much do ticket associate jobs pay per year?

As of Aug 9, 2026, the average yearly pay for ticket associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
More about Ticket Associate jobs
What cities are hiring for Ticket Associate jobs? Cities with the most Ticket Associate job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Associate jobs? States with the most job openings for Ticket Associate jobs include:
What job categories do people searching Ticket Associate jobs look for? The top searched job categories for Ticket Associate jobs are:
Infographic showing various Ticket Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,209 per year, or $67.9 per hour.

Ticket Office Associate - SEASONAL

epeinc

Memphis, TN โ€ข On-site

$14.75 - $19.75/hr

Full-time

Re-posted 28 days ago


Job description

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is anย internal/external recruitment.

RESPONSIBILITIES: ย ย Under the supervision of the Ticket Office Manager work on computerized system selling tickets to guests; provide guest relations; maintain appearance of the ticket office; cross train in the reservations/guest services area to answer telephone calls, make reservations, and process bus groups; other duties as assigned.

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES:ย  Ability to cope with extremely heavy workload; must have a working knowledge of computers, excellent communication and interpersonal skills both in person and on the telephone are essential; ability to prioritize and work with minimum supervision; excellent attention to detail; ability to perceive and deal with sensitive issues and maintain confidentiality; ability to deal successfully with a wide range of people; ability to work under pressure of deadlines and competing needs; ability to exercise good judgment and make good decisions; skill to handle guest complaints and refer to the appropriate person. Cash handling experience required.

ย PHYSICAL REQUIREMENTS:ย  Ability to stand and/or sit for long periods of time; ability to lift boxes weighing up to 25lbs; ability to stoop and reach.

SPECIAL CONDITIONS:ย  No smoking or eating in the work area; uniform is required.

CONDITIONS OF EMPLOYMENT:ย  Work flexible hours and overtime as required.

APPLICATION PROCESS:ย  Please apply online at www.gracelandjobs.com. We are an equal opportunity employer. Must be able to pass a background check and pre-employment drug test. This position will remain open until filled.