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Ticket Associate Jobs (NOW HIRING)

New York Racing Association

Associate Manager, Ticket and Group Sales Apply now Job no: 493722 Work type: Regular Full Time Location: Belmont Park (Elmont) Categories: Ticket Sales, Sales & Hospitality Title: Associate Manager ...

NRZ Entertainment LLC

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As a key member of the team, you'll dive into researching sporting and entertainment events, employing ...

NRZ Entertainment LLC

Ticket Sales Associate

Neptune, NJ · On-site

$750 - $1.2K/wk

We're seeking a Ticketing Buyer to join our Buying Team at a data-driven ticket brokerage firm. As a key member of the team, you'll dive into researching sporting and entertainment events, employing ...

SARACEN DEVELOPMENT LLC

Ticket Writer

Pine Bluff, AR · On-site

Ticket Writer DEPARTMENT:Sportsbook REPORTS TO:Sportsbook Supervisor GAMING LICENSE RANK:General ... Maintain the highest degree of confidentiality including guests and fellow associate's information.

Saracen Casino

Ticket Writer

Pine Bluff, AR · On-site

Ticket Writer DEPARTMENT:Sportsbook REPORTS TO:Sportsbook Supervisor GAMING LICENSE RANK:General ... Maintain the highest degree of confidentiality including guests and fellow associate's information.

Saracen Casino Resort

Ticket Writer

Pine Bluff, AR · On-site

Ticket Writer Responsible for efficiently accepting sports wagers and redeeming guest tickets ... Maintain the highest degree of confidentiality including guests and fellow associate's information.

Limitless East Marketing

Ticket sales

New Orleans, LA · On-site

As a Ticket Sales Associate, you will play a key role in assisting customers with ticket purchases, providing product information, and ensuring a smooth and professional customer experience. You will ...

Alphabe Insight Inc

Ticket sales

New Orleans, LA · On-site

As a Ticket Sales Associate, you will play a key role in assisting customers with ticket purchases, providing product information, and ensuring a smooth and professional customer experience. You will ...

epeinc

Ticket Office Associate - SEASONAL

Memphis, TN · On-site

$14.75 - $19.75/hr

This is a seasonal position located in the Ticket Office with variable/flexible working hours to include week-ends, holidays and overtime as required. This is an internal/external recruitment.

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Ticket Associate information

See salary details

$27K

$141.2K

$310.5K

How much do ticket associate jobs pay per year?

As of Jul 11, 2026, the average yearly pay for ticket associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What are some common challenges Ticket Associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What are Ticket Associates?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a Ticket Associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
More about Ticket Associate jobs
What cities are hiring for Ticket Associate jobs? Cities with the most Ticket Associate job openings:
What are the most commonly searched types of Ticket jobs? The most popular types of Ticket jobs are:
What states have the most Ticket Associate jobs? States with the most job openings for Ticket Associate jobs include:
What job categories do people searching Ticket Associate jobs look for? The top searched job categories for Ticket Associate jobs are:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $141,209 per year, or $67.9 per hour.

Event Day Associate - Ticket Operations - 2026

Tepper Sports & Entertainment

Charlotte, NC • On-site

Full-time

Re-posted 29 days ago

Job description

Position: Ticket Operations Associate
Department: Ticket Operations
Status: Game Day (Non-Exempt)
Primary Responsibilities
  • Help in all areas of the Event Day Ticket Operations from the beginning of the day to the end of the event for all events at Bank of America Stadium. Shifts range from 3 to 12 hours on event days.
  • Assist in the event day operation of the Tepper Sports & Entertainment Ticket Office through:
    • Gate Manager: Assist Ticket Takers at the gates, answers questions for Ticket Takers and directs patrons if needed as an extension of the Main Ticket Office.
    • Will Call: Distribute Will Call properly and accurately to assure quality customer service.
    • Answering Phones: Assist with answering phones and customers' questions
    • TicketMaster Sales: Learn to use the TicketMaster system for selling single game tickets.
    • Customer Service: Perform any customer service functions as needed.
    • Runners - as needed: May be needed to navigate around the stadium in order to perform duties
  • Develop an understanding for a very fast-paced Event Day Ticket Office.
  • Other duties as assigned

Minimum Qualifications
  • Must be able to handle confidential, privileged, and/or sensitive information with carefully and with sensitivity
  • Must be detail-oriented and must be able to multi-task while managing time successfully
  • Must be adaptable to a fast-paced type environment.
  • Must be flexible to work evenings and/or weekends and all Tepper Sports & Entertainment events, including events held on weekends, nights, and holidays
  • Good organizational and communication skills
  • Works well under pressure while maintaining a positive attitude
  • Must be willing to accept and embrace tasks as they are assigned
  • Must be dependable, accountable, and trustworthy
  • Work well in team environment
  • Strong customer service skills
  • Courteous and professional
  • Must pass pre-employment screens

Essential Functions
  • Standing for extended periods of time
  • Sitting and working at desk on a computer
  • Walking throughout the stadium which may include stairs
  • Lift at least 30 pounds

Work Environment
  • This job operates mostly in an office environment and outside in a stadium facility at times which may include inclement weather conditions.

Tepper Sports & Entertainment is an equal opportunity at-will employer and do not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin.

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