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Ticket Associate Jobs in Utah (NOW HIRING)

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

Front Desk Associate

Syracuse, UT · On-site

$13 - $16.75/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop ...

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Ticket Associate information

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the most commonly searched types of Ticket jobs in Utah?

The most popular types of Ticket jobs in Utah are:

What are popular job titles related to Ticket Associate jobs in Utah?

For Ticket Associate jobs in Utah, the most frequently searched job titles are:

What cities in Utah are hiring for Ticket Associate jobs?

Cities in Utah with the most Ticket Associate job openings:

Infographic showing various Ticket Associate job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Retail Stocking Associate - Part Time

Burlington Coat Factory

Layton, UT • On-site

$13.75 - $15.75/hr

Other

This job post has expired today. Applications are no longer accepted.


Burlington rating

4.5

Company rating: 4.5 out of 10

Based on 946 frontline employees who took The Breakroom Quiz

20th of 21 rated department stores


Job description

Receive freight and convey shipments from the shipping/receiving platform to backroom Process, ticket, store, move, and display merchandise Stock, organize and present new merchandise on the sales floor Perform other tasks as assigned by manager from Stocking Associate, Retail, Part Time, Associate, Stocking


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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US