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Ticket Associate Jobs in Layton, UT (NOW HIRING)

Scenthound

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

Sales & Front Desk Associate The Sales & Front Desk Associate is a key position at Scenthound ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$13 - $16.75/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... ticket price and rebook ratio - through memberships, service add-ons, and retail sales Develop ...

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

Scenthound Syracuse, UT

Front Desk Associate

Syracuse, UT · On-site

$12 - $14/hr

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships ... Drive key performance indicators - average ticket price and rebook ratio - through memberships ...

Big 5 LLC

Retail Sales Associate - Part-time

Ogden, UT

$13.65 - $14.15/hr

Role Overview Sales Associates play a key role in delivering an exceptional shopping experience for ... Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick ...

Big 5 LLC

Retail Sales Associate - Part-time

Layton, UT

$13.15 - $14.15/hr

Role Overview Sales Associates play a key role in delivering an exceptional shopping experience for ... Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick ...

Big 5 LLC

Retail Cashier Associate - Part-time

Layton, UT · On-site

$13.15 - $14.15/hr

Direction of sales associates using the PA system * Answer phone calls and respond to customer ... Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick ...

Big 5 LLC

Retail Cashier Associate - Part-time

Ogden, UT · On-site

$13.65 - $14.15/hr

Direction of sales associates using the PA system * Answer phone calls and respond to customer ... Discount, Ticket Discounts to Top Attractions and Events, Employee Referral Program, Paid Sick ...

Kiongroup

Technical Support Associate

Salt Lake City, UT · On-site

$65K - $80K/yr

Suggest automation opportunities for reporting and ticket management. * Contribute to system reliability and performance improvement projects. Qualifications: * Associate degree in Engineering, IT, ...

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All JobsTicket Associate JobsTicket Associate Jobs in Layton, UT

Ticket Associate information

See Layton, UT salary details

$24.5K

$128.3K

$282.1K

How much do ticket associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for ticket associate in Layton, UT is $128,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $193,100.00 per year, depending on experience, location, and employer.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What job categories do people searching Ticket Associate jobs in Layton, UT look for? The top searched job categories for Ticket Associate jobs in Layton, UT are:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 27% Part Time, 1% Temporary, and 1% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $128,298 per year, or $61.7 per hour.

Front Desk Associate

Scenthound

Syracuse, UT • On-site

$12 - $14/hr

Other

Re-posted 11 days ago

Scenthound rating

4.3

Company rating: 4.3 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

38th of 40 rated pet care providers

Job description

Sales & Front Desk Associate

The Sales & Front Desk Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.

This position requires:

  • Sales experience and confidence (membership sales are highly valued!)
  • Customer service experience (retail, restaurant)
  • Computer/ Technology proficiency
  • A passion for dogs and dog health & wellness!
  • Reliable transportation
  • Willingness to work in a smoke-free environment

We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager!

Tasks:

  • Drive membership sales through health and wellness education
  • Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales
  • Develop membership leads; Follow up with potential members
  • Answer phone calls, schedule customer appointments, manage customer profiles and records
  • Manage cash drawer – responsible for daily cash handling
  • Manage customer expectations; Resolve customer concerns; Retain memberships
  • Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable
  • Perform other tasks and duties as assigned by the Scenter Manager

Skills and Abilities:

  • Confidence in selling services and products
  • Ability to connect with customers (both canine and human!) and provide outstanding customer service
  • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services
  • Effective communication with team members and dog parents (in person and on the phone)
  • Independently solve problems using Scenthound values and culture as a guide
  • Attention to detail
  • Time-management; Scheduling appointments efficiently
  • Accountability; hold oneself and others to Scenthound standards

Compensation: $12.00 - $14.00 per hour

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