ZipRecruiter

Log In

1

Ticket Associate Jobs in Layton, UT (NOW HIRING)

SpartanNash

Guest Care Associate

Salt Lake City, UT · On-site

$14.25 - $17.50/hr

Perform/process guest services transactions such as credits, over-rings, refunds, lottery ticket ... The associate is required to stand and walk for extended periods of time and may bend, stoop, twist ...

Carvana

Security Associate - 1st Shift

Salt Lake City, UT · On-site

$18 - $19/hr

At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You ... JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ...

Carvana

Security Associate - 3rd Shift

Salt Lake City, UT · On-site

$18 - $19/hr

At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You ... JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ...

Carvana

Security Associate - 3rd Shift

Salt Lake City, UT · On-site

$18 - $19/hr

At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You ... JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ...

Carvana

Security Associate - 1st Shift

Salt Lake City, UT · On-site

$18 - $19/hr

At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You ... JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ...

Carvana

Security Associate - 1st Shift

Salt Lake City, UT · On-site

$18 - $19/hr

At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You ... JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ...

Carvana

Security Associate - 3rd Shift

Salt Lake City, UT · On-site

$18 - $19/hr

At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You ... JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ...

Carvana

Security Associate - 3rd Shift

Salt Lake City, UT · On-site

$18 - $19/hr

At our gates, you will be the face of Carvana to our associates, our vendors, and our visitors. You ... JIRA Ticket Service Level Score Basic Qualifications * 1-2 years of experience within a customer ...

previous pagenext page

Showing results 21-40

All JobsTicket Associate JobsTicket Associate Jobs in Layton, UT

Ticket Associate information

See Layton, UT salary details

$24.5K

$128.3K

$282.1K

How much do ticket associate jobs pay per year?

As of Sep 2, 2026, the average yearly pay for ticket associate in Layton, UT is $128,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $193,100.00 per year, depending on experience, location, and employer.

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What job categories do people searching Ticket Associate jobs in Layton, UT look for?

The top searched job categories for Ticket Associate jobs in Layton, UT are:

Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Layton, UT as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $128,298 per year, or $61.7 per hour.

Seasonal Operations Associate - Valley Fair Mall

JCPenney

West Valley City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

JCPenney rating

5.5

Company rating: 5.5 out of 10

Based on 681 frontline employees who took The Breakroom Quiz

14th of 21 rated department stores

Job description

Do you like working with your hands and staying active? Do the words \"order\" and \"process\" get you excited? Do you enjoy making things happen behind the scenes and seeing your work flourish in a store? Well, being a Seasonal Operations Associate might be the position for you!
A Seasonal Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with the task team to perform functions prior to store opening. As a seasonal hire you will have a defined employment time period, but you may be offered an employment extension or regular position based on the your work ethic and availability. Apply today!
Primary Responsibilities:
    \t
  • Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you.
    • \t
  • Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone!
    • \t
  • Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need.
    • \t
  • Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom.
    • \t
  • Backroom standards: You keep the stockroom safe, clean, and organized .
    • \t
  • On-line jcp.com pick up: You may be responsible for finding and fulfilling orders placed online.
    • \t
  • Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor.
    • \t
  • Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise or business processes.

Core Competencies & Accomplishments:
Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others
Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes
Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit http://www.yourjcpbenefits.com

What JCPenney employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply