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Ticket Manager Jobs in Utah (NOW HIRING)

AEG

Director, Ticket Operations

Salt Lake City, UT · On-site

The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office ...

AEG

Director, Ticket Operations

Salt Lake City, UT · On-site

The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office ...

Park City Mountain

Ticket Checker

Park City, UT · On-site

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... A Ticket Checker team member is a flexible employee who often takes on additional training to work ...

Utah Jazz

Ticket Operations Intern

Salt Lake City, UT

$14.75 - $19.25/hr

Responsible for deployment and management of ticket scanning devices. * Be knowledgeable and familiar with the arena including all premium and non premium ticketed areas. * Present yourself in a ...

AEG

Ticket Sales Account Executive

Sandy, UT · On-site

Summary: The Ticket Sales Account Executive is responsible for generating ticket revenue through ... Accurately track all sales activities, contacts, and pipeline opportunities within the CRM system.

Park City Mountain

Ticket Checker

Park City, UT · On-site

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... A Ticket Checker team member is a flexible employee who often takes on additional training to work ...

Park City Mountain

Ticket Checker

Park City, UT · On-site

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... A Ticket Checker team member is a flexible employee who often takes on additional training to work ...

AEG

Ticket Operations Intern

Salt Lake City, UT · On-site

$14.75 - $19.25/hr

Responsible for deployment and management of ticket scanning devices. * Be knowledgeable and familiar with the arena including all premium and non premium ticketed areas. * Present yourself in a ...

Vail Resorts

Ticket Checker

Park City, UT · On-site

$20/hr

Work cooperatively with Lift Operators and other teams to ensure lift lines are safely managed and ... A Ticket Checker team member is a flexible employee who often takes on additional training to work ...

Vail Resorts

Lead Ticket Checker

Park City, UT · On-site

$21.92/hr

As a Ticket Checker Team Leader on the Lift Experience Team, you will help provide the experience ... Report on staff safety incidents to the manager immediately. * Work together with Lift Experience ...

Park City Mountain

Lead Ticket Checker

Park City, UT · On-site

$21.92 - $29.22/hr

As a Ticket Checker Team Leader on the Lift Experience Team, you will help provide the experience ... Report on staff safety incidents to the manager immediately. * Work together with Lift Experience ...

Park City Mountain

Lead Ticket Checker

Park City, UT

$21.92/hr

As a Ticket Checker Team Leader on the Lift Experience Team, you will help provide the experience ... Report on staff safety incidents to the manager immediately. * Work together with Lift Experience ...

Park City Mountain

Lead Ticket Checker

Park City, UT · On-site

$21.92/hr

As a Ticket Checker Team Leader on the Lift Experience Team, you will help provide the experience ... Report on staff safety incidents to the manager immediately. * Work together with Lift Experience ...

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Ticket Manager information

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How much do ticket manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for ticket manager in Utah is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $24.09 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

What are the most commonly searched types of Ticket jobs in Utah?

The most popular types of Ticket jobs in Utah are:

What cities in Utah are hiring for Ticket Manager jobs?

Cities in Utah with the most Ticket Manager job openings:

Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $42,440 per year, or $20.4 per hour.

Director, Ticket Operations

Salt Lake City, UT • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Re-posted 25 days ago

Job description

Crimson Brand Partners
Crimson Brand Partners is a dynamic organization dedicated to building and driving high-impact brand initiatives, multi-media rights management, and strategic university-level partnerships. As we continue to scale our operations, optimize our systems, and manage a robust portfolio of premium multi-media rights and corporate sponsorships, we are seeking a detail-oriented and driven Director of Ticket Operations to join our growing team.
Role Summary
Crimson Brand Partners is seeking an experienced and dynamic individual to lead our ticket operations team as the Director of Ticket Operations. This pivotal role is responsible for managing all aspects of ticketing operations for athletic and live events while contributing to the overall success of the organization. The Director manages all operational functions for ticketed events, including ticket sales administration, inventory management, distribution, revenue collection, customer service, box office operations, reporting, and event-day execution. This position serves as the primary ticketing operations leader and works closely with Ticket Sales & Service, Premium, Marketing, Finance, Operations, venue partners, and university stakeholders to maximize revenue, enhance the fan experience, and ensure operational excellence. The Director will oversee full-time and part-time ticket operations staff while maintaining the highest standards of customer service, financial accountability, and compliance.
Key Responsibilities
  • Ticket Operations Direction: Oversee and manage all aspects of ticket operations for athletic and live events, including football, men's and women's basketball, gymnastics, volleyball, and other ticketed events. Develop and execute ticketing policies designed to optimize revenue, drive attendance, and maximize fan engagement. Monitor ticket inventory, pricing structures, seat manifests, and product availability to ensure an optimal fan experience and maximize revenue-generating opportunities.
  • Internal Processes & Systems: Lead and manage the ticket operations staff, including full-time employees, part-time personnel, interns, and event-day staff. Provide ongoing training, guidance, and professional development opportunities while fostering a positive and collaborative work environment. Establish performance expectations, conduct regular evaluations, and promote a culture of accountability, excellence, and continuous improvement.
  • Customer Service: Champion a customer-first approach across all ticket operations functions, ensuring exceptional service for fans, donors, season ticket holders, sponsors, and internal stakeholders. Develop and maintain best practices for customer engagement and satisfaction while effectively resolving escalated ticketing issues and service concerns.
  • Box Office & Event Operations: Direct box office operations, including staffing, scheduling, cash handling procedures, will call operations, ticket distribution, event access, and event-day troubleshooting. Ensure seamless event execution through collaboration with venue operations, security personnel, marketing and sponsorship teams, and third-party vendors. Implement strong financial controls and reconciliation processes to maintain the accuracy and security of ticketing transactions.
  • Technology & Systems Administration: Serve as the primary administrator for ticketing platforms and related technologies, including Paciolan, Seat Geek, Ballena, and other integrated systems. Leverage technology to manage ticket fulfillment, inventory, reporting, and customer accounts. Remain current on industry trends and emerging technologies and implement innovative solutions that improve operational efficiency and enhance the fan experience.
  • Sales, Service and Marketing Support: Partner closely with Ticket Sales & Service, Premium, and Marketing teams to develop and implement ticket sales strategies, promotional campaigns, and revenue-generating initiatives. Support the creation and execution of marketing campaigns designed to increase ticket sales, attendance, and customer retention. Assist with inventory planning and fulfillment for season tickets, groups, premium products, and special events.
  • Compliance and Reporting: Ensure compliance with all applicable NCAA, Big 12 Conference, University of Utah, and Crimson Brand Partners ticketing policies, procedures, and regulations. Conduct ticket operations in a manner that supports straightforward generation of regular reports related to ticket sales, attendance, revenue performance, inventory utilization, and operational metrics for leadership and departmental stakeholders. Maintain the integrity and accuracy of all ticketing data and reporting systems.

Qualifications & Skills
  • Education: Bachelor's degree in Sports Management, Business Administration, Communications, or a related field preferred.
  • Experience: 3-5 years of experience in a ticket sales, ticket operations, or live event environment. Prior experience with a professional or collegiate sports organization is a strong plus.
  • Technical Skills: Proficiency in Microsoft Office Suite (particularly Excel). Experience with CRM platforms (Salesforce or similar) and primary ticketing systems. Preference given to candidates experienced with Paciolan.
  • Communication: Strong verbal and written communication skills, with the ability to interact professionally with fans, clients, vendors, and internal staff.
  • Organizational Skills: Exceptional attention to detail and the ability to manage multiple projects simultaneously under tight deadlines.
  • Availability: Ability to work a flexible schedule, including evenings, weekends, and holidays for home events and other organizational obligations.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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