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Ticket Manager Jobs in Utah (NOW HIRING)

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Ticket Manager information

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How much do ticket manager jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ticket manager in Utah is $20.40, according to ZipRecruiter salary data. Most workers in this role earn between $17.50 and $24.09 per hour, depending on experience, location, and employer.

What is a ticket manager?

Ticket Managers are professionals responsible for overseeing all aspects of ticket sales and distribution for events, such as concerts, sports games, or theater productions. Their duties typically include managing ticket inventory, setting prices, coordinating with vendors or ticketing platforms, and ensuring a smooth experience for customers purchasing tickets. They also handle customer service inquiries related to ticketing and may work closely with marketing teams to promote events. A Ticket Manager plays a crucial role in maximizing event attendance and revenue while maintaining a positive customer experience.

What are the key skills and qualifications needed to thrive as a ticket manager, and why are they important?

To thrive as a Ticket Manager, you need experience in event ticketing operations, knowledge of box office procedures, and often a bachelor’s degree in business or a related field. Familiarity with ticketing software platforms like Ticketmaster or Eventbrite, as well as CRM systems, is typically required. Strong organizational abilities, customer service skills, and attention to detail make someone stand out in this role. These competencies ensure efficient ticket sales, positive guest experiences, and smooth event operations.

How does a ticket manager typically collaborate with event organizers and vendors during the planning and execution of an event?

A Ticket Manager works closely with event organizers to determine ticket pricing, seating arrangements, and sales strategies, ensuring the ticketing process aligns with the event's goals. They also coordinate with vendors, such as box office software providers and payment processors, to ensure smooth ticket sales and secure transactions. Throughout the event, Ticket Managers communicate regularly with both internal teams and external partners to resolve issues quickly and provide attendees with a seamless experience. This collaboration is essential for managing inventory, reporting sales, and addressing customer inquiries efficiently.
What are the most commonly searched types of Ticket jobs in Utah? The most popular types of Ticket jobs in Utah are:
What cities in Utah are hiring for Ticket Manager jobs? Cities in Utah with the most Ticket Manager job openings:
Ticket Manager jobs near you
Infographic showing various Ticket Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,440 per year, or $20.4 per hour.

Space Development Agency (SDA) Network Technician III

Novul Solutions

UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago

Job description


Role Overview
The SDA Network Technician supports DISA-provided GIG/DISN services within the 24/7 DISA Global Operations Center environment. This role provides Tier 1/Tier 2 network sustainment, alarm monitoring, ticket management, fault isolation, incident escalation, service restoration, and situational awareness for mission-critical DoD network operations.
Key Responsibilities:
  • Create, update, and manage incident tickets using ServiceNow.
  • -Monitor network events, alarms, and element management failures in real time across multiple monitoring tools.
  • -Analyze alarms, correlate fault information, identify impacts, isolate root causes, and support resolution of network issues.
  • -Support fault isolation activities, including testing, troubleshooting, fault localization, logging, and assignment.
  • -Identify failed network elements, including systems, hardware, software, circuits, and facilities.
  • -Coordinate with internal teams, customers, government stakeholders, and service providers to restore network services.
  • -Verify service restoration after customer-initiated tickets are resolved.
  • -Support network/service restoration, reroutes, normalization of circuits, and outage/degradation tracking.
  • -Document reroutes and service-impacting actions in the CMDB.
  • -Provide updates on outages, degradations, and incident tickets until resolution or path to resolution is documented.
  • -Provide 24/7/365 sustainment support for outages, degradations, and Tier 1/Tier 2 operational issues.
  • -Escalate incidents between Tier I and Tier II, including fault escalation, customer coordination, communications, ticket updates, and status reporting.
  • -Provide timely situational awareness to leadership and impacted communities using approved communication methods.
  • -Work directly with shift leads and O&M leadership for operational guidance.
  • -Support training, SOP improvement, tool usage, and knowledge sharing across the O&M team.
  • -Provide technical advice to peers and customers to help resolve complex network issues.
  • -Demonstrate proficiency across DISN technologies, including routers, switches, crypto devices, routing, DSN/DRSN, video services, Promina, Cisco, Juniper, MSPP, DWDM, and optical switching.

Requirements
Required Qualifications:
  • U.S. citizenship required.
  • Security+ CE or equivalent DoD 8570 IAT Level II certification required at start.
  • Ability to work in a rotating 24/7/365 operational environment.
  • High school diploma and 2-4 years of relevant experience.
  • Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, or performance management.
  • General understanding of transport and IP network topologies.
  • Expertise in three or more of the following: routers, switches, crypto devices, routing, DSN/DRSN, video services, Promina, Cisco, Juniper, MSPP, DWDM, or optical switching.

Preferred / Strongly Desired Experience:
  • Experience supporting DISA, DISN, DoD, GIG, DGOC, or mission-critical network operations environments.
  • Experience working in a NOC, transport, IP, cyber transport, or network sustainment environment.
  • Familiarity with ServiceNow or similar incident management platforms.
  • Experience coordinating with customers, government stakeholders, service providers, and technical teams during outages or degradations.
  • Experience with circuit reroutes, outage normalization, SLA tracking, CMDB updates, and service restoration documentation.

Benefits
Core Benefits:
  • -Paid Time OffPTO):TEN (10) Paid days off & FIVE (5) Floating days off.
  • -Holidays: 11 Paid Holidays. Flex time can be utilized instead of holiday time usage.
  • -Payroll: Paid Bi-Monthly.
  • -401(k): Partnered with the SECOND LARGEST Retirement plan provider in the U.S. Guaranteed 3% match. Eligibility - 21 years of age or older, after 3 months of employment
  • -Individual or company-wide performance and recognition awards (Quarterly

Health Benefits:
  • -UNITED HEALTHCARE PPO, extensive national coverage.
  • -INCLUDES: Medical/Dental/Vision/HSA.
  • -Eligible on the first of the month, immediately after the start date.
  • -Submit the enrollment form within 30 days of your start date otherwise, you will have to wait until October for the new year enrollment.

Quality of Life Benefits:
-Training & Career Development Reimbursement of Tuition and training needed to support career development.
-$150 monthly reimbursement contribution paid monthly towards parking expenses.
-Receipts must be submitted by the close of business on the 25th of each month.
-Reimbursements will be paid on the first payroll AFTER reimbursements are submitted each month.
Special Benefits:
  • -Performance bonus - Project-based
  • -Yearly bonus - Company based

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