ZipRecruiter

Log In

1

Ticket Associate Jobs in California (NOW HIRING)

Data Ticket Inc.

Be Seen First

Accounting Clerk

Irvine, CA · On-site

$18 - $22/hr

Data Ticket, Inc. is seeking a productive Accounting Clerk. The ideal candidate should have a ... Associate degree in Accounting, Finance or related field preferred. * At least 1-2 years of overall ...

AEG Worldwide

LA Kings - Fan Service Associate

El Segundo, CA · On-site

$16.75 - $22.25/hr

Each Fan Service Associate is responsible for assisting the LA Kings Ticket Sales and Service/Community Relations and Kings Care Foundation staff with game day responsibilities, and supporting the ...

Malone

Warehouse Associate

Beaumont, CA · On-site

$16.90 - $17.90/hr

Separate orders (normally full cartons) by purchase order number/style/picking ticket, verify count ... Verifying counts/product, purchase order numbers Job requirements for Warehouse associate : * 1 ...

Fusion Life Sciences

Distribution Associate

Claremont, CA · On-site

$16 - $21.25/hr

... on the pick ticket; apply label(s) to packaging. Perform and sign-off on specific inspection ... The associate works near moving mechanical machinery and noise level in the work environment is ...

LA Clippers

CRM Associate

Inglewood, CA · On-site

$30/hr

As the CRM Associate, you will participate in projects both long and short term that provide tools and insights for Ticket Sales, Marketing, and Partnerships. Ideal candidates will be pursing an ...

Big 5 LLC

Retail Sales Associate - Part-time

Glendale, CA

$16.90 - $17.50/hr

Sales associates are responsible for performing sales and service throughout the store and ensuring ... Ticket Discounts to Top Attractions and Events * *Dental, Medical Insurance * *Savings and Profit ...

Sonepar Group

Warehouse Associate

San Leandro, CA · On-site

$18.80 - $25.08/hr

Warehouse Associate There's a place for you at OneSource Distributors. A career at OneSource is ... sales ticket. * Properly wrap, label, and mark material for easy identification and loading.

next page

Showing results 1-20

All JobsTicket Associate JobsTicket Associate Jobs in California

Ticket Associate information

What are some common challenges Ticket Associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What are Ticket Associates?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the key skills and qualifications needed to thrive as a Ticket Associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.
What are the most commonly searched types of Ticket jobs in California? The most popular types of Ticket jobs in California are:
What are popular job titles related to Ticket Associate jobs in California? For Ticket Associate jobs in California, the most frequently searched job titles are:
What job categories do people searching Ticket Associate jobs in California look for? The top searched job categories for Ticket Associate jobs in California are:
Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in California as of June 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% In-person job distribution.
Ticket Office Lead (Pool)

Ticket Office Lead (Pool)

California State University

Northridge, CA • On-site

$20.57 - $29.37/hr

Part-time

Posted 20 days ago

California State University rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

224th of 544 rated colleges and universities

Job description

Ticket Office Lead (Pool)
Job no: 541276
Work type: Staff
Location: Northridge
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Temporary, Part Time, Theatre Arts, On-site (work in-person at business location)
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you've come to the right place. Learn more: https://www.csun.edu/about-csun.
Major Duties
Under general supervision, The Ticket Office Lead will assist the Ticket Office Supervisor in all phases of ticket office operations. The incumbent oversees and provides instruction to Ticket Office Associates, as well as completing high-level tasks such as subscription renewal and processing tele-sales orders.
  • Oversees pooled ticket office staff in day-to-day operations of the ticket office including but not limited to scheduling staff, overseeing staff clocking in and out, etc.
  • Oversees select CSUN performances on the night of show.
  • Leads the processing of tele-sales orders, often in collaboration with external vendor.
  • Performs other duties as assigned.

*NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://mycsun.box.com/s/yzv9yckfbe0fn3pjhd5adi7vaxibm1rh
Qualifications
  • Equivalent to three years of full-time, general office clerical work that has provided the applicant with the knowledge and abilities listed.
  • Equivalent to full-time college or university education/vocational school training in business or job-related field may be substituted for up to two years of the required experience on a year-for-year basis.
  • Experience in administrative work providing audience or patron services, providing performing arts support functions, or in a theatre-related setting preferred
  • Ticket Office experience and Current Red Cross certification in CPR and First Aid are preferred.

Knowledge, Skills, & Abilities
  • Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities and/or policies a plus. Working knowledge of Microsoft Office applications (i.e. Word and Excel). Thorough knowledge of correct English grammar, spelling, and punctuation; office methods, procedures, and practices; and university infrastructure, policies, and procedures.
  • Ability and specialized skills to: demonstrate excellent customer service and public relations skills; be outgoing and enjoy working with people and with a wide variety of personalities in the execution of events; exhibit exceptional dependability, flexibility, and patience in interactions with others; and provide excellent verbal and written communication; work independently and as part of a team to accomplish goals.
  • Ability to work under pressure and adhere to deadlines; show a willingness and the ability to handle emergency situations; and establish and maintain effective working relationships with guest artists, vendors, students, faculty, staff, clients, patrons, guests, peers and upper management.
  • Ability to coordinate many different administrative duties; interpret and apply a variety of complex policies and procedures; set deadlines, and priorities, and complete projects accordingly; draft and prepare memoranda and correspondence; keep moderately complex records and files; and maintain confidentiality.
  • Supervise the work of others; perform standard business math, such as calculate ratios and percentages, track financial data, and make simple projections; read and write a level appropriate to the duties of the position; and operate standard office equipment and software.

Pay, Benefits, & Work Schedule
  • Classification: Administrative Support Assistant / 1032 / 2
  • The anticipated HIRING RATE is $21.83 per hour. The salary range for this classification is: $20.57 - $29.37 per hour.
  • This is a Temporary position; end date to be determined.
  • The individual hired for this role will physically work on-campus in Northridge. This is not a telecommute position.

General Information
  • Applications are currently being accepted to establish a Ticket Office Lead POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2025 or until an adequate amount of applications have been received.
  • This position is a sensitive position as designated by the CSU.
  • A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
  • The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
  • In accordance with the California State University (CSU) Out-of-State Employment Policy, the CSU is a state entity whose business operations reside within the State of California and prohibits hiring employees to perform CSU-related work outside of California.
  • Please note: California State University, Northridge (CSUN) is not currently sponsoring staff or management positions for H-1B employment visas. Applicants must be authorized to work for any employer in the United States.
  • Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers
  • The CSU recommends that faculty, staff, and students who are accessing campus facilities at any university location be immunized against SARS-CoV-2, the virus that causes COVID-19, and that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus.

Equal Employment Opportunity
CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of Age, Disability (physical or mental), Gender, Gender Identity (including Nonbinary or Transgender), Gender Expression, Genetic Information, Marital Status, Medical Condition, Nationality, Pregnancy or related conditions, Race or Ethnicity (including color, caste, or ancestry), Religion or Religious Creed, Sex (including Sex Stereotyping or Sex Characteristics), Sexual Orientation, and Veteran or Military Status. Our nondiscrimination policy is set forth in the Interim CSU Nondiscrimination Policy. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101.
Advertised: Jul 26 2024 Pacific Daylight Time
Applications close:
Whatsapp Facebook LinkedIn Email App

What California State University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

California State University logo

About California State University

Sourced by ZipRecruiter

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Industry

Colleges, universities, and professional schools

Company size

1,001 - 5,000 Employees

Headquarters location

Long Beach, CA, US

View All California State University Jobs

Apply