ZipRecruiter

Log In

1

Ticket Associate Jobs in California (NOW HIRING)

AEG

Director, Ticket Sales

Sacramento, CA · On-site

$75K - $85K/yr

Director, Ticket Sales - Overview : The Director of Ticket Sales will serve as the day-to-day ... Directly lead, coach and develop Senior Account Executives, Account Executives and Sales Associates ...

Data Ticket Inc.

Be Seen First

Accounting Clerk

Irvine, CA · On-site

$18 - $22/hr

Data Ticket, Inc. is seeking a productive Accounting Clerk. The ideal candidate should have a ... Associate degree in Accounting, Finance or related field preferred. * At least 1-2 years of overall ...

Malone

Warehouse Associate

Beaumont, CA · On-site

$16.90 - $17.90/hr

Separate orders (normally full cartons) by purchase order number/style/picking ticket, verify count ... Verifying counts/product, purchase order numbers Job requirements for Warehouse associate : * 1 ...

Fusion Life Sciences

Distribution Associate

Claremont, CA · On-site

$16 - $21.25/hr

... on the pick ticket; apply label(s) to packaging. Perform and sign-off on specific inspection ... The associate works near moving mechanical machinery and noise level in the work environment is ...

Big 5 LLC

Retail Sales Associate - Part-time

Glendale, CA · On-site

$16.90 - $17.50/hr

Sales associates are responsible for performing sales and service throughout the store and ensuring ... Ticket Discounts to Top Attractions and Events * *Dental, Medical Insurance * *Savings and Profit ...

next page

Showing results 1-20

All JobsTicket Associate JobsTicket Associate Jobs in California

Ticket Associate information

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the most commonly searched types of Ticket jobs in California?

The most popular types of Ticket jobs in California are:

What are popular job titles related to Ticket Associate jobs in California?

For Ticket Associate jobs in California, the most frequently searched job titles are:

What job categories do people searching Ticket Associate jobs in California look for?

The top searched job categories for Ticket Associate jobs in California are:

What cities in California are hiring for Ticket Associate jobs?

Cities in California with the most Ticket Associate job openings:

Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 29% Part Time, 1% Temporary, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Director, Ticket Sales

AEG

Sacramento, CA • On-site

$75K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

About Sacramento Republic FC:
Sacramento Republic FC is one of the most dynamic and community-driven clubs in American soccer and is entering the most transformational era in its history with the development of a new stadium in the heart of California's capital city. This project will redefine sports, entertainment, and culture in Sacramento for decades to come. As the Club prepares for this next chapter, the Ticketing Department will play a critical role in driving growth, revenue, and delivering memorable fan experiences.
Director, Ticket Sales - Overview:
The Director of Ticket Sales will serve as the day-to-day leader of Sacramento Republic FC's ticket sales organization during an important period of growth for the club. The Director will oversee all ticket sales efforts for the club's 2026 and 2027 seasons at Heart Health Park while simultaneously leading new business sales efforts for Republic Stadium. The Director will directly lead, coach and develop the club's Senior Account Executives, Account Executives and Sales Associates, establishing a high-performing sales culture built around clear goals, daily accountability, professional development and revenue performance. The Director will report to Sr Director and work closely with him across the club's broader ticketing strategy.
Responsibilities:
  • Lead all ticket sales efforts for the club's 2026 and 2027 seasons at Heart Health Park, including Membership, Group Sales and new business.
  • Lead the day-to-day new business sales effort for Republic Stadium, working closely with club's premium and suite sales efforts.
  • Provide day-to-day leadership and oversight of the club's ticket sales team across both Heart Health Park and Republic Stadium sales efforts.
  • Directly lead, coach and develop Senior Account Executives, Account Executives and Sales Associates, establishing clear expectations, daily accountability and performance standards.
  • Lead the ongoing recruitment, hiring, onboarding, training and development of the sales team.
  • Build a motivated, cohesive and results-driven sales culture focused on performance, development, collaboration and delivering a high level of experience to Republic FC members and prospects.
  • Oversee the planning and execution of outbound sales efforts for Membership and Group Ticket Sales, including Republic Preview Center appointments, product launches, sales events, seller incentives and buyer promotions.
  • Lead regular sales meetings, pipeline reviews, coaching sessions and performance management across the sales organization.
  • Establish and maintain clear sales goals, activity standards, forecasting and accountability across the team.
  • Oversee the sales process, CRM discipline, lead management and pipeline development across Heart Health Park and Republic Stadium new business.
  • Partner with the Ticket Service team to ensure an effective sales-to-service handoff and a consistent member experience.
  • Partner closely with Republic Preview Center team to maximize the RPC as a sales tool while ensuring alignment between the sales process and Preview Center operations.
  • Support the development and management of the Heart Health Park Ticketing P&L and the sales operating budget for the new stadium sales team.
  • Collaborate with SRFC leadership and Marketing to develop and execute lead-generation strategies that grow the club's membership and new business pipeline.
  • Help define and execute the calendar and strategy for sales events at the RPC and within the community, including friends and family events, business outreach and other targeted sales opportunities.
  • Host, present and lead face-to-face sales efforts at the Republic Preview Center and other sales events.
  • Lead the sales execution of the relocation and upsell plan for existing Republic FC Members as the club transitions from Heart Health Park to Republic Stadium.
  • Develop and execute referral strategies to drive membership sales and new business opportunities.
  • Collaborate with the SRFC Business Intelligence team to develop lead-generation strategies and prioritization systems to identify customers and prospects with the greatest potential to purchase ticketing products.
  • Partner with Elevate and SRFC Marketing to plan and execute membership- and brand-driven marketing campaigns.
  • Provide consistent reporting through accurate daily, weekly and cumulative updates on sales performance, outbound activity, pipeline, forecasting and event outcomes.
  • Ensure the Heart Health Park ticketing business receives strong day-to-day sales leadership throughout the 2026 and 2027 seasons while simultaneously building the Republic Stadium new-business pipeline.
  • Work closely with Mike Donato and SRFC leadership to develop the sales organization, staffing structure and processes needed as the club transitions into Republic Stadium.
  • Work collaboratively across Ticket Service, Marketing, Business Intelligence, Premium, Partnerships, Finance and other departments to support organizational revenue goals.
  • Represent Sacramento Republic FC at all home matches and select events to support ticket sales initiatives.

Qualifications:
  • Bachelor's Degree required.
  • Minimum of 5+ years of sales experience, preferably within sports and entertainment.
  • Minimum of 3+ years of team leadership experience, including hiring, training, coaching and professional development, with demonstrated success.
  • Demonstrated success leading experienced sales professionals and creating a culture of accountability and performance.
  • History of strong revenue production within a sports and/or entertainment organization, preferably involving a new or redeveloped stadium project.
  • Experience with a new stadium, arena, venue opening or major redevelopment strongly preferred.
  • Experience leading new-business, membership and group sales functions preferred.
  • Strong understanding of CRM systems, pipeline management, forecasting, sales activity measurement and performance reporting.
  • Excellent communication and presentation skills, both written and oral.
  • Strategic business planner with a process-driven mindset and strong attention to detail.
  • Skilled in setting and running sales meetings, coaching sales professionals and effectively pitching and negotiating ticketing products.
  • Strong sales training background with a passion for teaching the sales process and developing sales professionals.
  • Ability to operate effectively in a fast-moving environment while managing multiple sales efforts, teams and priorities.
  • Must be able to work collaboratively across all departments and have a team-first mentality.
  • Must be able to work evenings, weekends, matches and events as required.

Knowledge/Skills/Abilities
• Excellent verbal and written communication skills with the ability to build strong relationships internally and externally
• Strong leadership, organizational, and time management skills with the ability to motivate and develop a high performing team
• Proficiency in Microsoft Office, CRM platforms, and ticketing systems
• Strong understanding of sales strategy, pipeline management, and sales reporting
• Ability to work flexible hours, including evenings, weekends, and holidays as required by match and event schedules
Position and Benefits Details:
• Status: Full-Time (Exempt)
• Up to $20k in Bonus Opportunity
• Department: Ticket Sales & Service
• Reports to: Sr. Director, Tickets Sales & Service
• Location: SRFC Front Office (Sacramento, CA)- Onsite
• Benefits: Medical, Dental, Vision, Voluntary Benefits, 401K w/ Employer Match, EAP, PTO Package
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

View All AEG Jobs

Apply