ZipRecruiter

Log In

1

Ticket Associate Jobs in Texas (NOW HIRING)

Adroit Partners, LLC

Purchasing Associate

Houston, TX · On-site

$19.25 - $25/hr

Purchasing Associate Responsibilities: * Re-acknowledgements of factory orders and discrepancies ... Help review Zendesk ticket * Other tasks as needed Qualificatio n * 2 + years buying experience in ...

Chadwell Supply

Warehouse Associate

La Porte, TX · On-site

$17 - $20/hr

Warehouse Associate Smart, innovative, and hard-working? Perfect! We are growing and need the right ... Selects product from warehouse stocking locations to fill pick ticket orders. * Maintains company ...

Chadwell Supply

Warehouse Associate

Coppell, TX · On-site

$19.50/hr

Warehouse Associate Smart, innovative, and hard-working? Perfect! We are growing and need the right ... Selects product from warehouse stocking locations to fill pick ticket orders. * Maintains company ...

Elliott Electric Supply

Warehouse Associate

El Paso, TX · On-site

$14.50 - $17.25/hr

Warehouse Associate Support warehouse operations by transporting materials over designated routes ... Ensure that material loaded on the truck is as listed on the Ship Ticket and Delivery Manifest and ...

next page

Showing results 1-20

All JobsTicket Associate JobsTicket Associate Jobs in Texas

Ticket Associate information

What is a ticket associate?

Ticket Associates are professionals who assist customers with purchasing, exchanging, and resolving issues related to event or transportation tickets. They typically work at box offices, theaters, sports venues, or transportation terminals, providing customer service, processing payments, and ensuring guests have the correct tickets. Ticket Associates may also handle ticketing software, answer inquiries about events or schedules, and help manage crowd flow at entrances. Their role is essential for ensuring a smooth and enjoyable experience for patrons attending events or traveling.

What are the key skills and qualifications needed to thrive as a ticket associate, and why are they important?

To thrive as a Ticket Associate, you need strong organizational skills, attention to detail, and basic math abilities, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, ticketing software, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you deliver outstanding customer service and resolve issues efficiently. These skills and qualities ensure smooth ticketing operations, satisfied customers, and effective handling of high-traffic situations.

What are some common challenges ticket associates face during peak event times, and how can they effectively manage them?

During peak event times, Ticket Associates often encounter high volumes of customers, long lines, and time-sensitive issues, which can be stressful. Effective communication, staying organized, and maintaining a calm demeanor are crucial to manage these challenges. Utilizing digital ticketing systems efficiently and collaborating closely with team members also helps ensure smooth operations. Proactively addressing customer concerns and being adaptable to changing circumstances will further enhance the guest experience.

What is the difference between Ticket Associate vs Customer Service Representative?

AspectTicket AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require basic technical knowledgeHigh school diploma; often requires communication skills training
Work EnvironmentTicketing systems, call centers, event venuesCall centers, retail, corporate offices
Employer & Industry UsageEvent venues, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicket Associate vs Customer Service Representative

While both roles involve assisting customers, Ticket Associates primarily handle ticketing and event-related inquiries, often using specialized systems. Customer Service Representatives provide broader support across various industries, focusing on resolving customer issues and inquiries. The roles overlap in communication skills and basic customer service, but Ticket Associates are more specialized in ticketing processes.

What are the most commonly searched types of Ticket jobs in Texas?

The most popular types of Ticket jobs in Texas are:

What are popular job titles related to Ticket Associate jobs in Texas?

For Ticket Associate jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Ticket Associate jobs in Texas look for?

The top searched job categories for Ticket Associate jobs in Texas are:

What cities in Texas are hiring for Ticket Associate jobs?

Cities in Texas with the most Ticket Associate job openings:

Ticket Associate jobs near you
Infographic showing various Ticket Associate job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Associate Director, Athletics Ticket Operations

Lubbock, TX • On-site

Texas Tech University
Colleges, Universities, and Professional Schools • 5 - 10K employees

7.0

Company rating: 7.0 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

443rd of 627 rated colleges and universities

People enjoy working here

Recommended by students

Recommended by parents

Learn more about Texas Tech Universityexternal

$4.0K/mo

Full-time

Posted 14 days ago

Job description

Position Description
Plan and develop daily business functions for various departments within the athletic organization. Ensure the athletic organization maintains a favorable public and stakeholder perception while fulfilling the organization's strategic mission.
Major/Essential Functions
  • Manage game day operations for assigned Texas Tech athletic events, including post-game summaries, attendance tracking, and sales reporting.
  • Process daily deposits and reconciliations for the ticket operations unit, including complimentary ticket reconciliations.
  • Deliver exceptional customer service to all constituents through inbound/outbound calls, email communication, and day-of-game ticket sales.
  • Maintain and manage ticketing system databases, including Paciolan and Salesforce.
  • Supervise, train, and schedule part-time and student staff.
  • Assist with the daily operations of the ticket office.
  • Support the achievement of defined revenue goals for each sport as established by the Athletic Department.
  • Assist with the season ticket renewal process for all ticketed events.
  • Perform other duties as assigned by the Assistant AD of Ticket Operations and the Associate Athletic Director for Ticket Services.
  • Build and configure seasons, events, and individual games using Paciolan software.
  • Develop and maintain relationships with season ticket holders and donors.
  • Oversee/coordinate assignment and distribution of away game and postseason tickets in conjunction with the Red Raider Club and priority points system.
  • Prepare and submit work orders and purchase orders; complete P-Card reconciliations for Ticket Operations and Sales staff.
  • Comply with all NCAA, Big 12, and Texas Tech University rules, regulations, and policies.

Preferred Qualifications
  • Three years of experience in collegiate athletics, professional sports, ticket operations, ticket sales, or a related field.
  • Experience using Paciolan ticketing software, including building seasons, events, price structures, and individual games.
  • Experience with Salesforce or another CRM platform and maintaining accurate customer and ticketing databases.
  • Experience supervising, training, scheduling, or providing direction to student, part-time, or game-day staff.
  • Working knowledge of season ticket renewals, complimentary ticket management, player/guest admissions, and postseason or away-game ticket allocation.
  • Demonstrated ability to build and maintain positive relationships with season ticket holders, donors, fans, coaches, staff, and other constituents.
  • Strong customer service, communication, organizational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office applications, particularly Excel, and the ability to analyze and communicate ticket sales, attendance, and revenue data.
  • Ability and willingness to work evenings, weekends, holidays, and athletic events as required.
  • Knowledge of NCAA and conference rules and regulations related to ticket operations and intercollegiate athletics.

Required Qualifications
Bachelor's degree in a related field plus three years related experience; OR a combination of related education and/or experience to equal seven years.
About the Department and/or College
Texas Tech Athletics has a commitment to serving and working with various populations and demonstrated alignment with the University's strategic priorities and values-based culture.
Safety Information
Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.
About the University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas Tech's 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country's largest public art collections. Its 13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the skills and knowledge needed to excel in their respective fields. Built on the values of West Texas - hard work, grit and authenticity - the university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education and a unique, personalized experience as a member of the Red Raider family.
Texas Tech University logo

About Texas Tech University

Sourced by ZipRecruiter

Committed to teaching and the advancement of knowledge, Texas Tech University, a comprehensive public research university, provides the highest standards of excellence in higher education, fosters intellectual and personal development, and stimulates meaningful research and service to humankind.

Industry

Colleges, universities, and professional schools

Company size

5,001 - 10,000 Employees

Headquarters location

Lubbock, TX, US

Year founded

1923

View All Texas Tech University Jobs

What Texas Tech University employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply