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Etix Jobs (NOW HIRING)

Etix

Director of Security

Morrisville, NC · On-site

Etix is an international, web-based ticketing provider serving entertainment, sports, fairs, and live events across 40+ countries and processing over 50 million tickets annually. As the largest ...

ASM Global

Box Office Ticket Seller

Lubbock, TX

The Ticket Seller is responsible for selling tickets to the general public from the Box Office using Etix ticketing system, while providing general information to guests. This position requires ...

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

The Ticket Seller is responsible for selling tickets to the general public from the Box Office using Etix ticketing system, while providing general information to guests. This position requires ...

Boston Conservatory

Part Time House Manager

Boston, MA · Hybrid

$29/hr

... Etix, FileMaker, or When-to-Work). * Absolute flexibility to work a seasonal schedule consisting of nights, weekends, and holidays dictated by the college's exciting academic performance calendar.

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Etix information

See salary details

$49.5K

$84.1K

$112K

How much do etix jobs pay per year?

As of Aug 15, 2026, the average yearly pay for etix in the United States is $84,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Etix vs Box Office Assistant?

AspectEtixBox Office Assistant
CredentialsTypically requires knowledge of ticketing software, customer service skillsRequires similar skills, often with experience in ticketing or sales
Work EnvironmentOperates at venues, events, or online ticketing platformsWorks at box offices, event venues, or ticketing booths
Industry UsageWidely used in entertainment, sports, and event industriesCommonly employed in theaters, concert halls, and sports arenas

Both Etix and Box Office Assistants handle ticket sales and customer service, but Etix refers to a specific ticketing platform, while Box Office Assistant describes a role that may use various systems, including Etix. The roles overlap in environment and skills, but Etix is a software solution, whereas Box Office Assistant is a job title.

What are some common challenges faced by customer support representatives at Etix, and how can they be effectively managed?

Customer support representatives at Etix often handle high volumes of inquiries, especially during peak event seasons, which can be challenging. Managing diverse customer concerns—from ticketing issues to event information—requires strong communication and patience. Effective time management, maintaining up-to-date product knowledge, and leveraging internal tools and resources can help address these challenges. Team collaboration and regular training sessions also play a crucial role in ensuring smooth operations and personal growth.

What are the key skills and qualifications needed to thrive as an Etix ticketing specialist?

To thrive as an Etix Ticketing Specialist, you need strong customer service skills, attention to detail, and a solid understanding of ticketing processes, often requiring a high school diploma or equivalent. Familiarity with the Etix ticketing platform, point-of-sale systems, and basic computer applications is typically expected. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient event ticketing operations and a positive experience for both customers and event organizers.

What is an Etix agent?

An Etix agent is a professional who works with Etix, a ticketing solutions company, to facilitate ticket sales for events such as concerts, festivals, and sports matches. They assist customers with purchasing tickets, provide information about events, and resolve any ticketing issues that may arise. Etix agents may work in box offices, call centers, or remotely, and they play a vital role in ensuring a smooth ticket buying experience for customers.

What cities are hiring for Etix jobs?

Cities with the most Etix job openings:

What states have the most Etix jobs?

States with the most job openings for Etix jobs include:

What job categories do people searching Etix jobs look for?

The top searched job categories for Etix jobs are:

Etix jobs near you
Infographic showing various Etix job openings in the United States as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $84,090 per year, or $40.4 per hour.

Technical Operations Specialist, Shipping and Receiving

Etix

Henderson, NC • On-site

$16.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Etix is an international, web-based ticketing provider serving entertainment, sports, fairs, and live events across 40+ countries and processing over 50 million tickets annually. As the largest independent ticketing company in North America, we support 4,500+ venues with flexible ticketing, integrated marketing, and e-commerce solutions, and have served customers for over 25 years. Learn more at hello.etix.com.
The Technical Operations Team provides Etix clients with the equipment, tools, and technology they need to operate successfully. The Technical Operations Warehouse Specialist is a hands-on warehouse position responsible for preparing equipment orders, managing inventory, testing hardware, and completing shipping and receiving tasks.
This role works closely with the Manager of Technical Operations to support the daily movement, organization, preparation, and maintenance of box office hardware and rental equipment.
This position is located in Henderson, NC and requires working on-site every day. This is a physical warehouse role that requires regularly standing, walking, bending, reaching, and lifting equipment weighing up to 50 pounds.
Job Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Pick, pack, prepare, and ship equipment orders accurately and according to established shipping deadlines
  • Receive incoming shipments, unload packages, verify contents, and organize equipment in the warehouse
  • Set up and test box office equipment, including point-of-sale terminals, ticket printers, computers, and ticket scanners
  • Inspect returned equipment and complete equipment check-in and check-out procedures
  • Organize, label, stock, and maintain warehouse inventory and storage areas
  • Maintain accurate inventory records for more than 5,500 pieces of rental equipment
  • Complete basic cleaning, troubleshooting, maintenance, and repairs of equipment
  • Install approved software and equipment updates on client computers as needed
  • Assist with fulfilling equipment invoices and internal equipment requests
  • Help ensure that equipment arrives to clients accurately, on time, and within shipping budgets
  • Work independently and with other team members to complete daily warehouse and fulfillment priorities

Job Requirements
  • Ability to lift, carry, push, and move boxes and equipment weighing up to 50 pounds
  • Ability to remain on your feet for extended periods during the workday
  • Ability to regularly bend, reach, squat, and move throughout a warehouse environment
  • Previous warehouse, shipping and receiving, order fulfillment, stocking, or inventory experience preferred
  • Strong attention to detail and ability to accurately follow packing and shipping instructions
  • Ability to work quickly and accurately in a deadline-driven environment
  • Strong organizational and communication skills
  • Dependable attendance and ability to work on-site daily in Henderson, NC
  • Basic comfort using computers and inventory tracking systems
  • Experience working with computer hardware or electronic equipment is helpful, but not required
  • High school diploma or equivalent preferred

Benefits
Healthcare: Etix offers competitive medical, dental, and vision coverage options for Etix team members and their eligible family members, including domestic partners.
Healthcare Financial Savings: Etix offers Flexible Spending Accounts, Limited Purpose Flexible Spending Accounts, Health Savings Accounts, and Dependent Care Flexible Spending Accounts in conjunction with our healthcare offerings.
Financial Protection: Life insurance, AD&D insurance, short-term disability, long-term disability, and workers' compensation are offered for eligible team members and paid by the company. Optional additional Life Insurance and AD&D coverage may be purchased for an employee, spouse, and/or child.
Retirement Planning: Etix offers a 401(k) retirement savings plan through Fidelity Investments. Financial planning and budgeting counseling are also included.
Vacations and Holidays: Etix offers Paid Time Off benefits in addition to paid company holidays.
Parental Leave: Parental Leave is available to eligible new mothers and fathers welcoming a child to their family.
Work Attire: Etix offers an everyday casual dress code. Employees must wear clothing and footwear appropriate for safely working in a warehouse environment.
Other Information
  • This position is located in Henderson, NC and requires daily on-site attendance between 8am-5pm
  • Relocation assistance is not available
  • Employment sponsorship, including H-1B sponsorship, is not available for this position

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