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Etix Jobs (NOW HIRING)

Etix

Director of Security

Morrisville, NC · On-site

Etix is an international, web-based ticketing provider serving entertainment, sports, fairs, and live events across 40+ countries and processing over 50 million tickets annually. As the largest ...

ASM Global

Box Office Ticket Seller

Lubbock, TX

The Ticket Seller is responsible for selling tickets to the general public from the Box Office using Etix ticketing system, while providing general information to guests. This position requires ...

AEG

Box Office Ticket Seller

Lubbock, TX · On-site

The Ticket Seller is responsible for selling tickets to the general public from the Box Office using Etix ticketing system, while providing general information to guests. This position requires ...

ASM Global

Box Office Ticket Seller

Lubbock, TX · On-site

The Ticket Seller is responsible for selling tickets to the general public from the Box Office using Etix ticketing system, while providing general information to guests. This position requires ...

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All JobsEtix Jobs

Etix information

See salary details

$49.5K

$84.1K

$112K

How much do etix jobs pay per year?

As of Jun 9, 2026, the average yearly pay for etix in the United States is $84,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Etix vs Box Office Assistant?

AspectEtixBox Office Assistant
CredentialsTypically requires knowledge of ticketing software, customer service skillsRequires similar skills, often with experience in ticketing or sales
Work EnvironmentOperates at venues, events, or online ticketing platformsWorks at box offices, event venues, or ticketing booths
Industry UsageWidely used in entertainment, sports, and event industriesCommonly employed in theaters, concert halls, and sports arenas

Both Etix and Box Office Assistants handle ticket sales and customer service, but Etix refers to a specific ticketing platform, while Box Office Assistant describes a role that may use various systems, including Etix. The roles overlap in environment and skills, but Etix is a software solution, whereas Box Office Assistant is a job title.

What are some common challenges faced by customer support representatives at Etix, and how can they be effectively managed?

Customer support representatives at Etix often handle high volumes of inquiries, especially during peak event seasons, which can be challenging. Managing diverse customer concerns—from ticketing issues to event information—requires strong communication and patience. Effective time management, maintaining up-to-date product knowledge, and leveraging internal tools and resources can help address these challenges. Team collaboration and regular training sessions also play a crucial role in ensuring smooth operations and personal growth.

What are the key skills and qualifications needed to thrive as an Etix Ticketing Specialist, and why are they important?

To thrive as an Etix Ticketing Specialist, you need strong customer service skills, attention to detail, and a solid understanding of ticketing processes, often requiring a high school diploma or equivalent. Familiarity with the Etix ticketing platform, point-of-sale systems, and basic computer applications is typically expected. Excellent communication, problem-solving abilities, and the ability to remain calm under pressure are standout soft skills for this role. These skills ensure efficient event ticketing operations and a positive experience for both customers and event organizers.

What is an Etix agent and what do they do?

An Etix agent is a professional who works with Etix, a ticketing solutions company, to facilitate ticket sales for events such as concerts, festivals, and sports matches. They assist customers with purchasing tickets, provide information about events, and resolve any ticketing issues that may arise. Etix agents may work in box offices, call centers, or remotely, and they play a vital role in ensuring a smooth ticket buying experience for customers.
What cities are hiring for Etix jobs? Cities with the most Etix job openings:
What states have the most Etix jobs? States with the most job openings for Etix jobs include:
What job categories do people searching Etix jobs look for? The top searched job categories for Etix jobs are:
Etix jobs near you
Infographic showing various Etix job openings in the United States as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution, with an average salary of $84,090 per year, or $40.4 per hour.
Technical Operations Specialist, Shipping and Receiving

Technical Operations Specialist, Shipping and Receiving

Etix

Henderson, NC • On-site

$16.50 - $19.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Job description

Etix is an international, web-based ticketing provider serving entertainment, sports, fairs, and live events across 40+ countries and processing over 50 million tickets annually. As the largest independent ticketing company in North America, we support 4,500+ venues with flexible ticketing, integrated marketing, and e-commerce solutions, and have served customers for over 25 years. Learn more at hello.etix.com.
The Technical Operations Team is responsible for providing our clients with the equipment, tools, and technology they need to be successful. The Tech Ops Specialist will work closely with the Manager of Technical Operations to carry out day-to-day processes around QA, fulfillment, shipping/receiving, and maintenance of all box office hardware and rental equipment used by clients in the field. This position answers to the Manager of Technical Operations and Director of Equipment and Inventory.
This position is located in Henderson, NC and requires being on-site daily.
Job Duties
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Set up and test all box office equipment used by our 3,000+ clients in field, including point of sale terminals, ticket printers and ticket scanners
  • Assist Tech Ops Coordinator with the tracking, organization and fulfillment of incoming equipment invoices and internal requests
  • Adhere to strict shipping schedule, making sure all invoices are fulfilled accurately and all equipment arrives to our clients on time and on budget
  • Become an "expert user" of all box office equipment, assist Tech Ops Coordinator with troubleshooting, maintenance and repairs
  • Help maintain our inventory database by keeping excellent records, including check-ins, check-outs, and asset tracking of over 5500 pieces of rental equipment
  • Complete software installations and updates for client computers as needed

Job Requirements
  • Strong communication and organizational skills
  • Demonstrated ability to think critically and problem solve
  • Works quickly and accurately, independently and as a team
  • Computer hardware experience preferred
  • Warehouse/Shipping experience preferred
  • Must be able to lift heavy boxes of equipment - up to 50lbs
  • Associate's Degree preferred

Benefits
  • Healthcare: Etix offers competitive medical, dental, and vision coverage options for Etix team members and their eligible family members, including domestic partners.
  • Healthcare Financial Savings: Etix offers Flexible Spending Accounts (FSA), Limited Purpose Flexible Spending Accounts (LPFSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) in conjunction with our healthcare offerings.
  • Financial Protection: Life insurance, AD&D insurance, short-term disability, long-term disability and workers' compensation are offered for eligible team members and paid by the company. Optional additional Life Insurance and AD&D may be purchased to cover an employee, spouse, and/or child(ren).
  • Retirement Planning: Etix offers a 401k retirement savings plan with Fidelity Investments. Included in this program is financial planning and budgeting counseling.
  • Vacations & Holidays: Everyone needs some time off from work to take care of personal business, enjoy a well-earned vacation, or just unwind from the demands of everyday life. At Etix, we offer Paid Time Off benefits in addition to paid company holidays.
  • Parental Leave: Parental Leave is available to new Mothers and Fathers to help assist team members welcome a new child to their family.
  • Work Attire Program: Etix offers an every day casual dress code. While on-site or with clients, business casual attire is preferred. Etix offers branded apparel for client facing team members.

Other Information
  • No sponsorship or H1B situations can be accommodated
  • Relocation is not available for this position

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