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Theater Box Office Jobs (NOW HIRING)

Harris Theater

TSR Ticket Seller Represe

Chicago, IL · On-site

$22.93/hr

Box Office Treasurer Type of Position: Part-time, flexible | Union Local 750 * Required to be on-site at the Harris Theater for Music and Dance; Day, night and weekend hours Salary: $22.93 hourly ...

Harris Theater

TSR Ticket Seller Represe

Chicago, IL · On-site

$22.93/hr

Box Office Treasurer Type of Position: Part-time, flexible | Union Local 750 * Required to be on-site at the Harris Theater for Music and Dance; Day, night and weekend hours Salary: $22.93 hourly ...

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

The State Theatre is one of the the DMV's most popular for live music venues and is looking for box office staff. Box office staff are responsible for selling tickets to customers over the phone and ...

The State Theatre

Box Office Attendant

Falls Church, VA · On-site

$13 - $14/hr

The State Theatre is one of the the DMV's most popular for live music venues and is looking for box office staff. Box office staff are responsible for selling tickets to customers over the phone and ...

Theatres

Box Office Attd

Baton Rouge, LA · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Theatres

Box Office Attd

Baton Rouge, LA · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Theatres

Box Office Attd

Baton Rouge, LA · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Corporation

Box Office Attd

Baton Rouge, LA · On-site

$12/hr

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

City of Elkhart

Part Time Box Office

Elkhart, IN · On-site

$12 - $14/hr

Lerner Theatre POSITION: Box Office/Clerical STATUS : Part-Time CATEGORY: Hourly, $12-$14 FLSA : Non-exempt REPORTS TO : Box Office Supervisor Work Schedule (Part-Time Position, 4-16 hours weekly)

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Theater Box Office information

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How much do theater box office jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for theater box office in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What does a theater box office employee do?

A theater box office employee is responsible for selling tickets to performances, providing information about show times and seating, and assisting customers with their ticketing needs. They may also handle cash and credit transactions, resolve customer issues, and manage will-call tickets. In addition, box office staff often answer phone inquiries and maintain accurate records of ticket sales. Their role is crucial in ensuring a smooth and enjoyable experience for theatergoers.

What is the difference between Theater Box Office vs Ticket Seller?

AspectTheater Box OfficeTicket Seller
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentBox office area at theaters or venuesTicket booths, box offices, or online platforms
Employer & IndustryTheaters, concert halls, sports arenasEvent venues, theaters, sports stadiums
Primary RoleSell tickets, handle transactions, assist customersSell tickets, distribute tickets, assist customers

Both roles involve selling tickets and providing customer service, often in similar environments. Theater Box Office typically refers to the main ticket sales point at a venue, while Ticket Seller can be a broader term for staff working at various ticket outlets or online platforms. The main difference lies in the scope and setting, but both require similar skills and credentials.

What does a box office do in theater?

A theater box office employee is responsible for selling tickets, managing reservations, and providing customer service to theater patrons. They often handle cash or electronic payments, answer inquiries, and ensure smooth entry into performances, requiring good communication skills and familiarity with ticketing systems.

How much does a box office attendant make?

A theater box office attendant typically earns between $10 and $15 per hour, depending on experience, location, and the employer. Some positions may offer additional benefits or overtime pay, especially during busy periods or evening shifts.

What are 5 jobs people might have who work in theatre?

In theatre, common jobs include box office staff who handle ticket sales, ushers who assist audience members, stage managers who coordinate productions, lighting and sound technicians who operate technical equipment, and set designers who create the scenery. These roles require teamwork, attention to detail, and familiarity with theatre operations and equipment.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles related to theater or entertainment include executive positions such as theater directors, producers, or senior management in large organizations, which can reach or exceed $300,000 annually with experience and bonuses. Additionally, specialized roles like entertainment lawyers or top-tier talent agents may also earn this level of income, often requiring advanced degrees, extensive experience, and industry connections.

What are some common challenges faced by Theater Box Office staff, and how can they be managed?

Theater Box Office staff often encounter challenges such as handling high volumes of customers during peak showtimes, resolving ticketing issues, and managing last-minute changes or cancellations. Effective communication, strong organizational skills, and familiarity with ticketing software are essential for managing these situations smoothly. Additionally, maintaining a calm and courteous demeanor helps in delivering excellent customer service, even during stressful periods. Team collaboration and clear protocols also play a key role in overcoming daily hurdles and ensuring a positive experience for both staff and patrons.

What are the key skills and qualifications needed to thrive as a Theater Box Office Associate, and why are they important?

To thrive as a Theater Box Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you manage guest interactions and resolve issues efficiently. These skills ensure smooth ticket sales operations, positive patron experiences, and effective handling of high-traffic situations.
More about Theater Box Office jobs
What states have the most Theater Box Office jobs? States with the most job openings for Theater Box Office jobs include:
What job categories do people searching Theater Box Office jobs look for? The top searched job categories for Theater Box Office jobs are:
Theater Box Office jobs near you
Infographic showing various Theater Box Office job openings in the United States as of June 2026, with employment types broken down into 31% Full Time, 65% Part Time, and 4% Temporary. Highlights an 100% In-person job distribution, with an average salary of $30,162 per year, or $14.5 per hour.
TSR Ticket Seller Represe

TSR Ticket Seller Represe

Harris Theater

Chicago, IL • On-site

$22.93/hr

Full-time, Part-time

Posted 8 days ago

Job description

Department: Box Office

Job Title: Ticket Services Representative

Reports To: Box Office Treasurer

Type of Position: Part-time, flexible | Union Local 750

  • Required to be on-site at the Harris Theater for Music and Dance; Day, night and weekend hours

Salary: $22.93 hourly rate currently/ increased $23.39 hourly rate September 1st

Hours:

  • Weekends / evenings for events required for performance weeks. Schedule will flex based on events.
  • Average of 12 – 25 hours per week; Minimum 4 hour shifts; Regular hours between 10am – 9pm


GENERAL DESCRIPTION

The Ticketing Services Representative is a part-time, on-site position reporting to the Box Office Treasurer. Primary responsibilities include processing ticketing transactions quickly and accurately using Tessitura CRM software and fielding phone, email, and in-person patron inquiries. As the first point of contact for audiences, this role must provide thoughtful customer service and have exemplary communication skills. The Harris Theater Box Office is open for phone support Monday to Friday 12:00 pm-5:00 pm/ 2 hours prior to showtimes for nights and weekends and walk-up support up to 2 hours before curtain through 30 minutes after a performance starts. A typical work week will be 12-25 hours. Evening and weekend availability is required. A collective bargaining agreement with the IATSE Treasurers and Ticket Sellers Union Local 750 governs the Harris Theater Box Office.

DUTIES AND RESPONSIBILITIES

• Handle ticket and subscription orders for Harris Theater, resident company, and rental performances

• Promptly respond to patron questions and concerns

• Provide will-call support on performance days, including greeting audience members, coordinating with the Front of House team to troubleshoot seating issues and cash handling

• Maintain ticket database with current information

• Send daily sales reports

• Assist in the maintenance of a clean and organized box office

• Other duties as assigned


EXPECTATIONS AND EXPERIENCE

As a member of the Theater team, the Ticketing Services Representative is expected to:

• Uphold the Harris Theater’s mission and values to be a home for music and dance, and embody organizational core values of artistic integrity, collaboration, belonging, and respect in all interactions with staff, partners and patrons

• Actively participate and engage in regular team meetings, share ideas, and communicate openly with peers and supervisors about questions, challenges, and successes in customer service protocols and procedures and general best practices

• Maintain professional conduct and represent the Theater positively in all interactions with artists, partner organizations, donors, and patrons

• Professionally and confidentially manage patron data and financial information/ cash in accordance with PCI DSS standards

The ideal candidate will have:

• Intermediate experience (minimum 2 years) with Box Office sales and patron account management using Tessitura ticketing system

• Intermediate experience (minimum 2 years) of understanding of Microsoft Office Suite, general computer experience, and familiarity with standard box office equipment (ex. Printers, ticket scanners, seating charts, walkie talkies, etc)

• Basic experience (minimum 1 year) of cash handling experience

• Intermediate experience (minimum 2 years) with answering a multi-line phone system and making professional calls to patrons/ clients/ vendors

• A friendly/ approachable and confident demeanor

• The ability to stay calm and collected while problem-solving with a sense of urgency

• Strong written and verbal communication skills

• Strong ability to multitask

• Familiarity with Ticketmaster’s TM1 Sales platform highly desirable

• Strong social skills, ability to be a good and supportive team player – personal preference to work in a group

To apply, please submit cover letter and resume to the ADP LINK ONLY. NO EMAIL. No calls, please.

Compensation

The rate for this position is $22.93 per hour. This position is a union positions with all applicable dues required. Please submit a resume to jobs at harristheaterchicago.org with “TSR Applicant” in the subject line. Applications will be accepted until the position is filled. No phone calls, please.

The Harris Theater is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, veteran, national origin, disability status, or any protected characteristic as outlined by federal, state, and local laws.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site due to your disability. You can request reasonable accommodation by contacting info at harristheaterchicago.org

The Harris Theater is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, veteran, national origin, or disability status or any protected characteristic as outlined by federal, state, and local laws.