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Theater Box Office Jobs (NOW HIRING)

City of Elkhart

Part Time Box Office

Elkhart, IN · On-site

$15/hr

Lerner Theatre POSITION: Box Office/Clerical STATUS : Part-Time CATEGORY: Hourly, $15 FLSA : Non-exempt REPORTS TO : Box Office Supervisor Work Schedule (Part-Time Position, 4-16 hours weekly)

Marcus Corp

Box Office Attendant

Camillus, NY · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

New

Marcus Theatres

Box Office Attendant

Camillus, NY · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Theatres

Box Office Attd, PT

Aurora, CO

$16/hr

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Theatres

Box Office Attd, PT

Nicholasville, KY

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

The Juilliard School

Overhire, Box Office

Manhattan, NY · On-site

$20/hr

Work box office on nights/days of performances * Sell and distribute tickets to Juilliard events in ... Background in the arts, preferably with knowledge of classical music and/or theater * Availability ...

Theatres

Box Office Attd, PT

Exton, PA

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Syracuse Township

Box Office Attendant

Camillus, NY

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Theatres

Box Office Attd, PT

Greendale, WI · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

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Theater Box Office information

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How much do theater box office jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for theater box office in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What does a theater box office employee do?

A theater box office employee is responsible for selling tickets to performances, providing information about show times and seating, and assisting customers with their ticketing needs. They may also handle cash and credit transactions, resolve customer issues, and manage will-call tickets. In addition, box office staff often answer phone inquiries and maintain accurate records of ticket sales. Their role is crucial in ensuring a smooth and enjoyable experience for theatergoers.

What is the difference between Theater Box Office vs Ticket Seller?

AspectTheater Box OfficeTicket Seller
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentBox office area at theaters or venuesTicket booths, box offices, or online platforms
Employer & IndustryTheaters, concert halls, sports arenasEvent venues, theaters, sports stadiums
Primary RoleSell tickets, handle transactions, assist customersSell tickets, distribute tickets, assist customers

Both roles involve selling tickets and providing customer service, often in similar environments. Theater Box Office typically refers to the main ticket sales point at a venue, while Ticket Seller can be a broader term for staff working at various ticket outlets or online platforms. The main difference lies in the scope and setting, but both require similar skills and credentials.

What are common challenges faced by theater box office staff, and how can they be managed?

Theater Box Office staff often encounter challenges such as handling high volumes of customers during peak showtimes, resolving ticketing issues, and managing last-minute changes or cancellations. Effective communication, strong organizational skills, and familiarity with ticketing software are essential for managing these situations smoothly. Additionally, maintaining a calm and courteous demeanor helps in delivering excellent customer service, even during stressful periods. Team collaboration and clear protocols also play a key role in overcoming daily hurdles and ensuring a positive experience for both staff and patrons.

What skills and qualifications are needed to thrive as a theater box office employee?

To thrive as a Theater Box Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you manage guest interactions and resolve issues efficiently. These skills ensure smooth ticket sales operations, positive patron experiences, and effective handling of high-traffic situations.
More about Theater Box Office jobs

What states have the most Theater Box Office jobs?

States with the most job openings for Theater Box Office jobs include:

What job categories do people searching Theater Box Office jobs look for?

The top searched job categories for Theater Box Office jobs are:

Theater Box Office jobs near you
Infographic showing various Theater Box Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.

Part Time Box Office

The City of Elkhart

Elkhart, IN

$15/hr

Part-time

Re-posted 2 days ago

City Of Elkhart (Indiana) rating

8.1

Company rating: 8.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

345th of 846 rated public administrative organizations

Job description

CITY OF ELKHART – JOB DESCRIPTION
DEPARTMENT: Lerner Theatre
POSITION: Box Office/Clerical
STATUS : Part-Time
CATEGORY: Hourly, $15
FLSA : Non-exempt
REPORTS TO : Box Office Supervisor
Work Schedule (Part-Time Position, 4-16 hours weekly):
  • Show Days: Shifts begin at 10 AM and end 30 minutes after the show starts, typically lasting 4-5 hours.
  • Weekdays (Monday - Friday): 12 PM - 5 PM.
  • Saturdays (No Show Days): 9 AM - 1 PM.

JOB SUMMARY
  • Handles Box Office Sales (including internet sales), refunds, comps, ticket stubs, consignments, etc.
  • Reconciles all Box Office transactions, including daily accounting for cash, checks, charges, and reconciling to the ticket system reports
  • Maintains ticket inventory and forms needed to reconcile
  • Works shows, closes Box Office, and reconciles specific show sales
  • Receptionist for the Lerner
  • Clerical duties as time permits

PRINCIPAL DUTIES AND RESPONSIBILITIES
  • Window sales
  • Daily opening and closing
  • Accountability for all banks in ticket office
  • Responsible for all tickets sales, cash, checks, charges and the reconciliation of each
  • Turns reconciliations in to the Lerner Manager for approval daily
  • Receptionist’s duties – handles all calls in a business-like manner

OTHER DUTIES AND RESPONSIBILITIES
Works shows driven by theatre schedule, arriving one hour before each show and stays until Manager has all the information needed to proceed with the shows closing
Manages the postage and copy machine for the Lerner
Remains flexible to take part in other duties and be a team player
EDUCATION AND EXPERIENCE
Graduate of accredited high school
Microsoft computer experience (At least 1 yr)
Excel spread sheets
Receptionist’s experience
KNOWLEDGE, SKILLS, AND ABILITIES
Microsoft Office
Ability to work under stress and fast paced environment
Ability to handle concerns of general public courteously and efficiently
PHYSICAL, MENTAL, AND VISUAL SKILLS
Ability to stand for long periods of time
Ability to stay calm under pressure
Vision clarity for long hours of working on the computer and on spread sheets
WORKING CONDITIONS
Fast-paced office that requires interaction with other staff
Constant customer contact
POST OFFER TESTING REQUIREMENTS
The City of Elkhart is a Drug Free Workplace. Therefore, successfully passing a post offer drug screen is required (random drug testing may be conducted after employment).
Background checks producing acceptable BMV and criminal history reports required.
POLICY STATEMENT
The incumbent is required to possess the knowledge, skills, and abilities, and the physical, mental, and visual skills described in this job description to perform the principal duties, responsibilities and essential job functions.
This job description is intended to describe the general nature and level of work being performed by the incumbent. Principal duties and responsibilities are intended to describe those functions that are essential to the performance of this job and other duties and responsibilities include those that are considered incidental or secondary to the overall purpose of this job.
This job description does not state or imply that the above are the only duties and responsibilities assigned to this position. Employee holding this position will be required to perform any other job-related duties as requested by the Mayor. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.

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