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Theater Box Office Jobs (NOW HIRING)

Marcus Corp

Box Office Attd, PT

Exton, PA · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

New

The Marcus Corporation

Box Office Attd, PT

Aurora, CO · On-site

$16/hr

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Hotels

Box Office Attd, PT

Aurora, CO · On-site

$16/hr

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Hotels

Box Office Attendant

Camillus, NY · On-site

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Meruelo Group

Box Office Agent - On Call

Reno, NV

Process and sell Grand Theatre tickets for events in person and on the phone for the Box Office. Any other duties as assigned within the scope of this position. KNOWLEDGE/SKILLS/ABILITIES Work with ...

Aurora

Box Office Attd, PT

Aurora, CO

$16/hr

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Marcus Theatres

Box Office Attd, PT

Exton, PA

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled ...

Livenation

Box Office Supervisor

Westbury, NY · On-site

The Box Office Supervisor is a working supervisor who is responsible for supervising and ... Clubs & Theaters guidelines * Promote and provide superior customer service in all guest ...

Marriott

Box Office Attendant - Seasonal

Phoenix, AZ · On-site

POSITION SUMMARY Sell theater tickets over the phone or in person at the box office window. Receive payments for tickets. Issue receipts, refunds, credits, or change. Pick up and drop off bank at ...

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Theater Box Office information

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How much do theater box office jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for theater box office in the United States is $14.50, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.62 per hour, depending on experience, location, and employer.

What does a theater box office employee do?

A theater box office employee is responsible for selling tickets to performances, providing information about show times and seating, and assisting customers with their ticketing needs. They may also handle cash and credit transactions, resolve customer issues, and manage will-call tickets. In addition, box office staff often answer phone inquiries and maintain accurate records of ticket sales. Their role is crucial in ensuring a smooth and enjoyable experience for theatergoers.

What is the difference between Theater Box Office vs Ticket Seller?

AspectTheater Box OfficeTicket Seller
CredentialsHigh school diploma; customer service skillsHigh school diploma; customer service skills
Work EnvironmentBox office area at theaters or venuesTicket booths, box offices, or online platforms
Employer & IndustryTheaters, concert halls, sports arenasEvent venues, theaters, sports stadiums
Primary RoleSell tickets, handle transactions, assist customersSell tickets, distribute tickets, assist customers

Both roles involve selling tickets and providing customer service, often in similar environments. Theater Box Office typically refers to the main ticket sales point at a venue, while Ticket Seller can be a broader term for staff working at various ticket outlets or online platforms. The main difference lies in the scope and setting, but both require similar skills and credentials.

What are common challenges faced by theater box office staff, and how can they be managed?

Theater Box Office staff often encounter challenges such as handling high volumes of customers during peak showtimes, resolving ticketing issues, and managing last-minute changes or cancellations. Effective communication, strong organizational skills, and familiarity with ticketing software are essential for managing these situations smoothly. Additionally, maintaining a calm and courteous demeanor helps in delivering excellent customer service, even during stressful periods. Team collaboration and clear protocols also play a key role in overcoming daily hurdles and ensuring a positive experience for both staff and patrons.

What skills and qualifications are needed to thrive as a theater box office employee?

To thrive as a Theater Box Office Associate, you need strong customer service skills, attention to detail, and basic math abilities, usually supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale terminals, and sometimes customer relationship management (CRM) tools is typically required. Excellent communication, patience, and problem-solving abilities help you manage guest interactions and resolve issues efficiently. These skills ensure smooth ticket sales operations, positive patron experiences, and effective handling of high-traffic situations.
More about Theater Box Office jobs

What states have the most Theater Box Office jobs?

States with the most job openings for Theater Box Office jobs include:

What job categories do people searching Theater Box Office jobs look for?

The top searched job categories for Theater Box Office jobs are:

Theater Box Office jobs near you
Infographic showing various Theater Box Office job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 10% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 5% Hybrid, and 6% Remote job distribution, with an average salary of $30,162 per year, or $14.5 per hour.

Box Office Attd, PT

Marcus Corp

Exton, PA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Marcus Corporation rating

7.4

Company rating: 7.4 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 42 rated movie theaters

Job description

Box Office Attendant

Starting Pay: $(Insert Wage)/hr. Variable Shifts; Part Time; Free Movies Amazing Growth Opportunities (Location) (Position)

Broad Description of Duties:

Under the direction of the theatre management team, the Box Office Attendant is responsible for providing support in the theatre and ensuring a high level of guest satisfaction. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner.

This position reports to a member of the theatre management team or General Manager (reporting may vary by location).

Essential Functions/Job Duties:

Associates must be able to perform the essential functions of the position with or without reasonable accommodation.

  1. Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest;
  2. Ensure the security of all box office cash and tickets;
  3. Communicate and enforce various theatre policies including location specific Curfew Policies;
  4. Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling;
  5. Distribute and understand how to operate assistive movie-going equipment;
  6. Operate point-of-sale terminals, process transactions and make accurate change;
  7. Perform daily maintenance duties, including daily stocking of supplies;
  8. Make certain guest service is friendly, helpful and fast;
  9. Enforce ratings to keep underage guests from accessing auditoriums with adult content;
  10. Answer questions from guests and resolve any concerns;
  11. Uphold Marcus' high standards and execute company-wide programs;
  12. Assist with other functions as instructed by the General Manager or a member of the management team

Job Requirements:

  • Possess strong interpersonal, verbal, and written communication skills;
  • Willing and motivated to learn new skills and tasks to meet the changing demands of the industry;
  • Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs;
  • The ability to work in a high-volume, fast-paced, team environment;
  • Have a passion for delivering unparalleled hospitality and high quality food & service;
  • Ability to follow all cleanliness, sanitation, and personal hygiene practices as mandated by the company and local regulatory agencies

Physical Requirements:

While performing the duties of this job, the employee is frequently required to sit, talk and/or hear, and/or use hands to finger, handle, or touch objects, tools, or controls. The employee is required to stand, and/or walk. The employee must occasionally lift and/or move up to 35 lbs. Specific vision abilities required by this job include close vision and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual to successfully perform the essential functions of this position.

Work is performed in a theatre environment. The noise level is usually moderate to high with an occasional loud environment. The work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education Required:

  • No minimum education required

Marcus Theatres is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination in our hiring and employment practices in accordance with all applicable laws.

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