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$21K

$48.2K

$63K

How much do remote ticket closing jobs pay per year?

As of Jun 7, 2026, the average yearly pay for remote ticket closing in the United States is $48,248.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $57,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced in a remote ticket closing role, and how can they be addressed?

One common challenge in a remote ticket closing role is maintaining clear and timely communication with both clients and internal teams, especially when handling complex or urgent tickets. Another challenge is prioritizing tasks effectively, as ticket volume can fluctuate and some issues may require more immediate attention. Utilizing collaborative tools, adhering to established workflows, and participating in regular virtual check-ins with your team can help address these challenges. Additionally, documenting resolutions thoroughly ensures consistency and supports knowledge sharing among remote colleagues.

What is the difference between Remote Ticket Closing vs Remote Customer Support Agent?

AspectRemote Ticket ClosingRemote Customer Support Agent
Primary RoleClose and resolve support tickets after issue resolutionAssist customers, troubleshoot, and provide solutions
Required SkillsTechnical knowledge, problem-solving, communicationCustomer service, communication, troubleshooting
Work EnvironmentTicketing systems, CRM tools, remoteLive chat, phone, email, remote
CertificationsOften no formal certification, technical knowledge helpfulCustomer service certifications beneficial

Remote Ticket Closing focuses on finalizing support tickets after issues are resolved, requiring technical understanding. Remote Customer Support Agents handle initial customer interactions, troubleshooting, and issue resolution. While both roles involve remote work and communication skills, Ticket Closing is more specialized in closing cases, whereas Support Agents provide ongoing assistance.

What are the key skills and qualifications needed to thrive as a Remote Ticket Closing Specialist, and why are they important?

To thrive as a Remote Ticket Closing Specialist, you need strong problem-solving abilities, attention to detail, and familiarity with customer support workflows, often supported by experience in help desk or technical support roles. Proficiency with ticketing systems such as Zendesk, Freshdesk, or Jira Service Desk and understanding of SLAs are typically required. Excellent written communication, time management, and a proactive approach to resolving issues help individuals stand out. These skills ensure efficient resolution of customer inquiries, maintain service quality, and support overall customer satisfaction in a remote environment.

What is a Remote Ticket Closing job?

A Remote Ticket Closing job involves working with a company's support ticketing system to resolve and close customer or internal requests. Employees in this role review support tickets, verify that issues are resolved or tasks are completed, and document the resolution before closing the ticket. This position is commonly found in IT support, customer service, and help desk environments, and is performed remotely using online platforms. Strong communication, attention to detail, and technical proficiency are important skills for this job.
More about Remote Ticket Closing jobs
What cities are hiring for Remote Ticket Closing jobs? Cities with the most Remote Ticket Closing job openings:
What states have the most Remote Ticket Closing jobs? States with the most job openings for Remote Ticket Closing jobs include:
What job categories do people searching Remote Ticket Closing jobs look for? The top searched job categories for Remote Ticket Closing jobs are:
Remote Ticket Closing jobs near you

High Ticket Appointment Setter (Warm Leads)

The WFS Group

Jacksonville, FL • Remote

$55K - $65K/yr

Full-time

Posted 16 days ago

Job description

Remote | Base + Uncapped Commission | Fast Track to Closing

Most sales reps are underpaid because they’re selling the wrong product, in the wrong environment, with weak lead flow.

At WFS Group, our setters work exclusively warm leads from world class marketing campaigns for high ticket offers ranging from $7k-$15k+.

No cold prospecting lists.
No door knocking.
No guessing who to call.

Your job is simple:
Generate qualified appointments, create pipeline, and feed closers opportunities that turn into revenue.

If you thrive in high output environments, love competition, and want a real path into high ticket closing, this role was built for you.

Why Setters LOVE WFS Group 🚀

  • Fully remote position

  • Warm inbound leads daily

  • Base pay + uncapped commissions

  • Average deal size: $7k-$15k+

  • 10-14 day sales cycle

  • Elite sales training & coaching

  • Clear path to become a closer

  • High performance, competitive culture

  • Products that genuinely change lives

A Snapshot of WFS Group

WFS Group builds and deploys revenue engines for fast growing companies.

We help businesses scale by installing complete sales systems including strategy, automation, pipeline management, recruiting, training, and full sales execution.

Our clients range from SaaS companies to alternative education brands selling transformational programs in business, investing, entrepreneurship, and personal growth.

Put simply:
Companies outsource their sales department to us so they can scale faster.

Position Overview

We’re looking for highly motivated setters who can create momentum, generate excitement, and consistently fill calendars with qualified sales appointments.

This role combines:

  • Warm outbound dialing

  • Inbound lead qualification

  • Pipeline follow up

  • Appointment setting

  • Consultative conversations

You’ll spend most of your day speaking with leads who have already shown interest in our offers through ads, webinars, funnels, social media, or marketing campaigns.

This is not a passive customer support role.

This is a performance driven sales role built for competitive people who want to become elite earners.

You SHOULD Apply If… ✅

  • You’re hungry, competitive, and highly motivated

  • You enjoy phone sales and objection handling

  • You understand sales is a numbers game

  • You want a path into high ticket closing

  • You can handle high volume outbound activity

  • You’re coachable and adaptable

  • You bring energy into conversations naturally

  • You want to be surrounded by ambitious people

You SHOULD NOT Apply If… ❌

  • You dislike structured sales environments

  • You avoid KPIs or performance metrics

  • You struggle with consistency or follow up

  • You need constant supervision

  • You get discouraged easily after rejection

  • You’re uncomfortable on the phones

  • You’re looking for an easy remote job

Responsibilities

  • Make high volume outbound calls to warm leads

  • Qualify prospects and identify buying intent

  • Set appointments for closers

  • Follow up with leads across the pipeline

  • Utilize CRM systems to track activity

  • Attend daily sales meetings and coaching sessions

  • Study sales calls and improve performance

  • Collaborate with closers and leadership

  • Hit and exceed appointment targets consistently

Requirements

  • 6+ months of SDR, setter, or phone sales experience in the high ticket space

  • Strong communication skills

  • Confidence handling objections

  • Ability to work independently remotely

  • Experience using CRM systems

  • High level of personal accountability

  • Strong work ethic and consistency

Compensation

  • Base Pay + Uncapped Commission

  • $55,000-$70,000+ OTE

  • Advancement Opportunities

Schedule

  • Full Time

  • Monday-Friday

  • 9AM-6PM in your U.S. time zone

Compensation Range: $55K - $65K