ZipRecruiter

Log In

1

Ticket Closing Jobs (NOW HIRING)

next page

Showing results 1-20

People also search for

All JobsTicket Closing Jobs

Ticket Closing information

See salary details

$9

$16

$24

How much do ticket closing jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ticket closing in the United States is $16.66, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.03 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Ticket Closing role, and how can they be effectively managed?

One of the main challenges in a Ticket Closing role is ensuring that each ticket is resolved thoroughly and documented accurately, often under tight deadlines. Balancing multiple tickets while maintaining high-quality service can be demanding, especially when dealing with complex or recurring issues. Effective time management, strong communication with team members, and a keen attention to detail are essential for success. Collaborating closely with support agents and technical teams can also help streamline the closing process and reduce the likelihood of tickets being reopened.

What is ticket closing?

Ticket closing refers to the final step in a ticketing or customer support process, where a support request or issue (ticket) is marked as resolved and officially closed in the system. This generally happens after the customer's issue has been addressed and no further action is required. Proper ticket closing ensures accurate tracking, reporting, and helps maintain customer satisfaction by confirming that their concerns have been resolved. It also allows support teams to manage their workload effectively and analyze support trends for future improvements.

What are the key skills and qualifications needed to thrive as a Ticket Closer, and why are they important?

To thrive as a Ticket Closer, you need strong problem-solving skills, attention to detail, and a solid understanding of support processes, usually backed by experience in customer service or IT support. Familiarity with ticketing systems like Zendesk, ServiceNow, or Jira, and sometimes ITIL certification, is typically required. Excellent communication, time management, and a customer-focused attitude help you stand out in this role. These skills ensure tickets are resolved efficiently, customer satisfaction is maintained, and support operations run smoothly.

What is the difference between Ticket Closing vs Customer Support Specialist?

AspectTicket ClosingCustomer Support Specialist
Required CredentialsBasic technical knowledge, customer service skillsCustomer service skills, problem-solving, sometimes technical knowledge
Work EnvironmentHelpdesk software, ticketing systems, remote or on-siteCall centers, helpdesks, online chat, in-person
Employer & Industry UsageIT, tech support, service industriesRetail, telecom, tech, service sectors
Common Search & ComparisonFocuses on closing support tickets efficientlyBroader customer interaction and issue resolution

Ticket Closing primarily involves finalizing support tickets after resolving customer issues, emphasizing efficiency and accuracy. Customer Support Specialists handle a wider range of customer interactions, including troubleshooting, problem-solving, and maintaining customer satisfaction. While Ticket Closing is a specific task within customer support, the Specialist role encompasses the entire support process.

More about Ticket Closing jobs
What cities are hiring for Ticket Closing jobs? Cities with the most Ticket Closing job openings:
What are the most commonly searched types of Ticket Closing jobs? The most popular types of Ticket Closing jobs are:
What states have the most Ticket Closing jobs? States with the most job openings for Ticket Closing jobs include:
Ticket Closing jobs near you
Infographic showing various Ticket Closing job openings in the United States as of May 2026, with employment types broken down into 66% Full Time, 28% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,649 per year, or $16.7 per hour.

High Ticket Appointment Setter (Warm Leads)

The WFS Group

Jacksonville, FL • Remote

$55K - $65K/yr

Full-time

Posted 17 days ago

Job description

Remote | Base + Uncapped Commission | Fast Track to Closing

Most sales reps are underpaid because they’re selling the wrong product, in the wrong environment, with weak lead flow.

At WFS Group, our setters work exclusively warm leads from world class marketing campaigns for high ticket offers ranging from $7k-$15k+.

No cold prospecting lists.
No door knocking.
No guessing who to call.

Your job is simple:
Generate qualified appointments, create pipeline, and feed closers opportunities that turn into revenue.

If you thrive in high output environments, love competition, and want a real path into high ticket closing, this role was built for you.

Why Setters LOVE WFS Group 🚀

  • Fully remote position

  • Warm inbound leads daily

  • Base pay + uncapped commissions

  • Average deal size: $7k-$15k+

  • 10-14 day sales cycle

  • Elite sales training & coaching

  • Clear path to become a closer

  • High performance, competitive culture

  • Products that genuinely change lives

A Snapshot of WFS Group

WFS Group builds and deploys revenue engines for fast growing companies.

We help businesses scale by installing complete sales systems including strategy, automation, pipeline management, recruiting, training, and full sales execution.

Our clients range from SaaS companies to alternative education brands selling transformational programs in business, investing, entrepreneurship, and personal growth.

Put simply:
Companies outsource their sales department to us so they can scale faster.

Position Overview

We’re looking for highly motivated setters who can create momentum, generate excitement, and consistently fill calendars with qualified sales appointments.

This role combines:

  • Warm outbound dialing

  • Inbound lead qualification

  • Pipeline follow up

  • Appointment setting

  • Consultative conversations

You’ll spend most of your day speaking with leads who have already shown interest in our offers through ads, webinars, funnels, social media, or marketing campaigns.

This is not a passive customer support role.

This is a performance driven sales role built for competitive people who want to become elite earners.

You SHOULD Apply If… ✅

  • You’re hungry, competitive, and highly motivated

  • You enjoy phone sales and objection handling

  • You understand sales is a numbers game

  • You want a path into high ticket closing

  • You can handle high volume outbound activity

  • You’re coachable and adaptable

  • You bring energy into conversations naturally

  • You want to be surrounded by ambitious people

You SHOULD NOT Apply If… ❌

  • You dislike structured sales environments

  • You avoid KPIs or performance metrics

  • You struggle with consistency or follow up

  • You need constant supervision

  • You get discouraged easily after rejection

  • You’re uncomfortable on the phones

  • You’re looking for an easy remote job

Responsibilities

  • Make high volume outbound calls to warm leads

  • Qualify prospects and identify buying intent

  • Set appointments for closers

  • Follow up with leads across the pipeline

  • Utilize CRM systems to track activity

  • Attend daily sales meetings and coaching sessions

  • Study sales calls and improve performance

  • Collaborate with closers and leadership

  • Hit and exceed appointment targets consistently

Requirements

  • 6+ months of SDR, setter, or phone sales experience in the high ticket space

  • Strong communication skills

  • Confidence handling objections

  • Ability to work independently remotely

  • Experience using CRM systems

  • High level of personal accountability

  • Strong work ethic and consistency

Compensation

  • Base Pay + Uncapped Commission

  • $55,000-$70,000+ OTE

  • Advancement Opportunities

Schedule

  • Full Time

  • Monday-Friday

  • 9AM-6PM in your U.S. time zone

Compensation Range: $55K - $65K