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Remote Ticket Closing Jobs in Boston, MA (NOW HIRING)

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Remote Ticket Closing information

See Boston, MA salary details

$22.8K

$52.4K

$68.4K

How much do remote ticket closing jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote ticket closing in Boston, MA is $52,417.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,900.00 and $61,900.00 per year, depending on experience, location, and employer.

What is a remote ticket closing?

A Remote Ticket Closing job involves working with a company's support ticketing system to resolve and close customer or internal requests. Employees in this role review support tickets, verify that issues are resolved or tasks are completed, and document the resolution before closing the ticket. This position is commonly found in IT support, customer service, and help desk environments, and is performed remotely using online platforms. Strong communication, attention to detail, and technical proficiency are important skills for this job.

What are the key skills and qualifications needed to thrive as a remote ticket closing specialist?

To thrive as a Remote Ticket Closing Specialist, you need strong problem-solving abilities, attention to detail, and familiarity with customer support workflows, often supported by experience in help desk or technical support roles. Proficiency with ticketing systems such as Zendesk, Freshdesk, or Jira Service Desk and understanding of SLAs are typically required. Excellent written communication, time management, and a proactive approach to resolving issues help individuals stand out. These skills ensure efficient resolution of customer inquiries, maintain service quality, and support overall customer satisfaction in a remote environment.

What are some common challenges faced in a remote ticket closing role, and how can they be addressed?

One common challenge in a remote ticket closing role is maintaining clear and timely communication with both clients and internal teams, especially when handling complex or urgent tickets. Another challenge is prioritizing tasks effectively, as ticket volume can fluctuate and some issues may require more immediate attention. Utilizing collaborative tools, adhering to established workflows, and participating in regular virtual check-ins with your team can help address these challenges. Additionally, documenting resolutions thoroughly ensures consistency and supports knowledge sharing among remote colleagues.

What is the difference between Remote Ticket Closing vs Remote Customer Support Agent?

AspectRemote Ticket ClosingRemote Customer Support Agent
Primary RoleClose and resolve support tickets after issue resolutionAssist customers, troubleshoot, and provide solutions
Required SkillsTechnical knowledge, problem-solving, communicationCustomer service, communication, troubleshooting
Work EnvironmentTicketing systems, CRM tools, remoteLive chat, phone, email, remote
CertificationsOften no formal certification, technical knowledge helpfulCustomer service certifications beneficial

Remote Ticket Closing focuses on finalizing support tickets after issues are resolved, requiring technical understanding. Remote Customer Support Agents handle initial customer interactions, troubleshooting, and issue resolution. While both roles involve remote work and communication skills, Ticket Closing is more specialized in closing cases, whereas Support Agents provide ongoing assistance.

How do remote ticket closers get paid?

Remote ticket closers are typically paid hourly, per ticket closed, or through a commission-based structure depending on the employer. Payment is often processed via direct deposit or online payroll systems, and some roles may include performance bonuses or incentives based on ticket resolution metrics.

What are popular job titles related to Remote Ticket Closing jobs in Boston, MA?

For Remote Ticket Closing jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Ticket Closing jobs in Boston, MA look for?

The top searched job categories for Remote Ticket Closing jobs in Boston, MA are:

What cities near Boston, MA are hiring for Remote Ticket Closing jobs?

Cities near Boston, MA with the most Remote Ticket Closing job openings:

Remote Ticket Closing jobs near you
Infographic showing various Remote Ticket Closing job openings in Boston, MA as of August 2026, with employment types broken down into 78% Full Time, and 22% Contract. Highlights an 100% Remote job distribution, with an average salary of $52,417 per year, or $25.2 per hour.

Love Strategies Sales Representative (High Ticket Closer)

Love Strategies, Inc.

Winter Hill, MA • Remote

$100K - $150K/yr

Full-time

Re-posted yesterday

Job description

Close with Purpose. Earn with Power. Transform Lives.

We're not just selling coaching-we're changing women's lives. As a rapidly growing love coaching company, we empower high-achieving women to attract aligned, lasting love through a proven and transformational strategy.

Now, we're looking for a mission-driven, emotionally intelligent high-ticket closer to join our elite sales team. If you're a seasoned pro who thrives in high-stakes conversations, wants to sell something that actually matters, and loves being rewarded based on performance-this is your opportunity.

  • 100% Commission-Based | $100K-$150K+ Potential
  • Qualified Inbound Leads | Full-Time, Remote

This is not for beginners or side hustlers. It's for the closer who wants impact, income, and integrity-all in one role.

Why High Performers Love Working With Us

  • 100% Remote - Work from anywhere with a strong Wi-Fi signal and a quiet space.
  • Highly Qualified, Inbound Leads - No cold calling. You'll speak to qualified prospects already booked on your calendar.
  • Transformational Product - Sell a coaching experience you can feel proud of-one that changes women's lives.
  • Values-Driven Culture - Join a high-integrity team that's supportive, transparent, and results-oriented.
  • Mission Focused - Be part of something that matters and get paid extremely well to do it.

Requirements

What It Takes to Win in This Role

Please only apply if you meet the following qualifications:

  • Proven experience in high-ticket closing (preferably via Zoom)
  • A confident, professional, and grounded presence on video calls
  • High levels of emotional intelligence and authenticity
  • Highly driven, with consistent routines and follow-up systems
  • A service-minded, ethical approach-you do the right thing for the client, not just the sale
  • Comfortable working 100% commission-based and being paid based on results
  • Reliable phone and high-speed internet access
  • Available for team meetings at 11 AM ET on Monday and Thursday
  • Looking for a long-term, full-time opportunity, not a side gig or in-between role
  • Aligned with our mission of helping women grow in love and confidence

Schedule:

Some evening and weekend availability is required as part of a full-time schedule. Flexibility and reliability are essential.

Benefits

Compensation:

Top closers can expect to earn $100K-$150K+ per year in this full-time, commission-only role.

If you are resilient, hungry, emotionally intelligent, and ready to enroll clients into a program that truly transforms lives-we want to hear from you.

Apply