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Remote Ticket Closing Jobs in California (NOW HIRING)

Senior Backend Engineer

San Francisco, CA ยท On-site +1

$200K - $250K/yr

... just closing out a ticket Our salary bands are structured based on a combination of geographic ... hybrid/remote team's cell phone and internet expenses* * $1,200 per year Health & Wellness ...

Remote Ticket Closing information

What are some common challenges faced in a remote ticket closing role, and how can they be addressed?

One common challenge in a remote ticket closing role is maintaining clear and timely communication with both clients and internal teams, especially when handling complex or urgent tickets. Another challenge is prioritizing tasks effectively, as ticket volume can fluctuate and some issues may require more immediate attention. Utilizing collaborative tools, adhering to established workflows, and participating in regular virtual check-ins with your team can help address these challenges. Additionally, documenting resolutions thoroughly ensures consistency and supports knowledge sharing among remote colleagues.

How do remote ticket closers get paid?

Remote ticket closers are typically paid hourly, per ticket, or through a commission-based structure depending on the employer. Payment is often processed via direct deposit or online payroll systems, and some roles may include performance bonuses or incentives based on ticket resolution efficiency.

What is the difference between Remote Ticket Closing vs Remote Customer Support Agent?

AspectRemote Ticket ClosingRemote Customer Support Agent
Primary RoleClose and resolve support tickets after issue resolutionAssist customers, troubleshoot, and provide solutions
Required SkillsTechnical knowledge, problem-solving, communicationCustomer service, communication, troubleshooting
Work EnvironmentTicketing systems, CRM tools, remoteLive chat, phone, email, remote
CertificationsOften no formal certification, technical knowledge helpfulCustomer service certifications beneficial

Remote Ticket Closing focuses on finalizing support tickets after issues are resolved, requiring technical understanding. Remote Customer Support Agents handle initial customer interactions, troubleshooting, and issue resolution. While both roles involve remote work and communication skills, Ticket Closing is more specialized in closing cases, whereas Support Agents provide ongoing assistance.

What are the key skills and qualifications needed to thrive as a remote ticket closing specialist?

To thrive as a Remote Ticket Closing Specialist, you need strong problem-solving abilities, attention to detail, and familiarity with customer support workflows, often supported by experience in help desk or technical support roles. Proficiency with ticketing systems such as Zendesk, Freshdesk, or Jira Service Desk and understanding of SLAs are typically required. Excellent written communication, time management, and a proactive approach to resolving issues help individuals stand out. These skills ensure efficient resolution of customer inquiries, maintain service quality, and support overall customer satisfaction in a remote environment.

What is a remote ticket closing?

A Remote Ticket Closing job involves working with a company's support ticketing system to resolve and close customer or internal requests. Employees in this role review support tickets, verify that issues are resolved or tasks are completed, and document the resolution before closing the ticket. This position is commonly found in IT support, customer service, and help desk environments, and is performed remotely using online platforms. Strong communication, attention to detail, and technical proficiency are important skills for this job.

What cities in California are hiring for Remote Ticket Closing jobs?

Cities in California with the most Remote Ticket Closing job openings:

Infographic showing various Remote Ticket Closing job openings in California as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, 2% Temporary, and 1% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

High-Ticket Personal Training Sales - Closer

Super Heat Fitness

Anaheim, CA โ€ข On-site, Remote

$48K - $228K/yr

Contractor

Re-posted 19 days ago


Job description

Transformation Coaches Needed! (High-Ticket Closers)Remote! Flexible hours! Commission & Bonuses!

Can you talk about fitness and wellness all day? Do you enjoy helping people achieve results?

Are you motivated by a pay structure that rewards with compensation? All from the comfort of your home?

If you said yes to all of those, then you've come to right place! ~ keep reading:

We're searching for motivated, energetic, passionate, results driven individuals for a high-volume, high-ticket closing role.

Who are we? Super Heat Fitness, a brand new (2024) in-home wellness company looking to expand our business across all of California, and plans to continue growth into other states. You're here in the early stages, so you get to work closely with the founders, influence change, and create business ideas to help a small business do their part in making the world a healthier place.

What we offer to the community? At home in-person Personal Training, Nutrition Coaching, and Accountability Tracking; for a holistic approach to our potential clients goals; an offer hard for them to resist. Not only do we deliver this, but we pride on delivering results to our clients; making the service extremely valuable.

With that said, it starts with YOU. As a Transformation Coach here, you will be the first person the potential client will talk to over the Phone or over Zoom, so we need energetic, personable, knowledgeable, and tenacious individuals. ~ still with us; keep reading on!

What we're looking for:
  • At least 20 hours per week of dedication to leads we send you
  • Comfortable with technology. Google Suite, OpenPhone, Trello CRM, Calendly, DocuSign, and Zoom
  • Excellent communication skills (people person)
  • Sufficient knowledge in the fitness and nutrition field (certification NOT required)
  • Sales Ninja - Discovery, Offer solution, Make the close, Objection handling
    • We train/practice on everything so we get better (just like our clients)
What sets you apart from the rest:
  • You are an individual with an exceptional presence
  • You are able to work late evenings (3pm - 10pm)
  • You have experience in a high-ticket closing role
  • You are willing and able to work weekend days
  • You are highly knowledgeable in fitness and nutrition
    • These aren't requirements for the role (but it will put you ahead)
What your day looks like:
  • Outreach via call, text, or email to a list of new/warm in-home personal training opt-ins (OpenPhone, Trello)
  • Use a guided script to get them to schedule a Fitness Consultation with you (OpenPhone, Google, Calendly)
  • Use a guided script to conduct Fitness Consultations and close on the offer (Zoom, Google, DocuSign
  • Follow-up with existing leads and move them through the pipeline stages (Trello)
  • Communicate with manager for assistance
    • Join weekly meetings, trainings, and pipeline reviews
Who this is NOT for:
  • You are not money motivated. This is HIGHLY transactional. You put in the work, you get out the $$$.
  • You are not people motivated. We are in the business of helping people.
  • You are not personally accountable and willing to grow
  • You do not like working in a start-up business environment
    • This role is not for everyone, and we understand that
Who this IS for:
  • You can work in a start-up business environment
  • You can be paid on PERFORMANCE
  • You are a self-motivated individual
  • You want to work closely with gym-business owners
  • You want to influence the growth of a new business and gain experience with it
    • Be part of a brand new mission in helping people become healthier
Compensation:
  • Uncapped commision 15% of deal value. Deals range from $2,000.00 - $12,500.00
  • Top performing reps may progress to Team Lead positions.
  • Bonuses based on number of closed deals
  • 1099 Independent Contractor
  • Commission-only position
    • Did you skip everything and come straight here? Then this role is for YOU
    Employment Type: CONTRACTOR