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Remote Ticket Closing Jobs in Georgia (NOW HIRING)

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SMB Account Executive

Atlanta, GA · Remote

Remote role in the USA Role Overview This is a high-velocity, phone-first sales role for an ... closing smaller-ticket deals at pace. We're not training you up. We're hiring you because you ...

All JobsTicket Closing JobsRemote Ticket Closing JobsRemote Ticket Closing Jobs in Georgia

Remote Ticket Closing information

What are some common challenges faced in a remote ticket closing role, and how can they be addressed?

One common challenge in a remote ticket closing role is maintaining clear and timely communication with both clients and internal teams, especially when handling complex or urgent tickets. Another challenge is prioritizing tasks effectively, as ticket volume can fluctuate and some issues may require more immediate attention. Utilizing collaborative tools, adhering to established workflows, and participating in regular virtual check-ins with your team can help address these challenges. Additionally, documenting resolutions thoroughly ensures consistency and supports knowledge sharing among remote colleagues.

How do remote ticket closers get paid?

Remote ticket closers are typically paid hourly, per ticket, or through a commission-based structure depending on the employer. Payment is often processed via direct deposit or online payroll systems, and some roles may include performance bonuses or incentives based on ticket resolution efficiency.

What is the difference between Remote Ticket Closing vs Remote Customer Support Agent?

AspectRemote Ticket ClosingRemote Customer Support Agent
Primary RoleClose and resolve support tickets after issue resolutionAssist customers, troubleshoot, and provide solutions
Required SkillsTechnical knowledge, problem-solving, communicationCustomer service, communication, troubleshooting
Work EnvironmentTicketing systems, CRM tools, remoteLive chat, phone, email, remote
CertificationsOften no formal certification, technical knowledge helpfulCustomer service certifications beneficial

Remote Ticket Closing focuses on finalizing support tickets after issues are resolved, requiring technical understanding. Remote Customer Support Agents handle initial customer interactions, troubleshooting, and issue resolution. While both roles involve remote work and communication skills, Ticket Closing is more specialized in closing cases, whereas Support Agents provide ongoing assistance.

What are the key skills and qualifications needed to thrive as a remote ticket closing specialist?

To thrive as a Remote Ticket Closing Specialist, you need strong problem-solving abilities, attention to detail, and familiarity with customer support workflows, often supported by experience in help desk or technical support roles. Proficiency with ticketing systems such as Zendesk, Freshdesk, or Jira Service Desk and understanding of SLAs are typically required. Excellent written communication, time management, and a proactive approach to resolving issues help individuals stand out. These skills ensure efficient resolution of customer inquiries, maintain service quality, and support overall customer satisfaction in a remote environment.

What is a remote ticket closing?

A Remote Ticket Closing job involves working with a company's support ticketing system to resolve and close customer or internal requests. Employees in this role review support tickets, verify that issues are resolved or tasks are completed, and document the resolution before closing the ticket. This position is commonly found in IT support, customer service, and help desk environments, and is performed remotely using online platforms. Strong communication, attention to detail, and technical proficiency are important skills for this job.
What are popular job titles related to Remote Ticket Closing jobs in Georgia? For Remote Ticket Closing jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Remote Ticket Closing jobs in Georgia look for? The top searched job categories for Remote Ticket Closing jobs in Georgia are:
What cities in Georgia are hiring for Remote Ticket Closing jobs? Cities in Georgia with the most Remote Ticket Closing job openings:
Remote Ticket Closing jobs near you
Infographic showing various Remote Ticket Closing job openings in Georgia as of August 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Virtual Phone Sales Representative

InsuraTec

Atlanta, GA • Remote

Full-time

Posted 29 days ago

Job description

Virtual Phone Sales Representative

Location: Remote – U.S. Based Only
Job Type: Full-Time | Flexible Schedule

Ready to close more deals from home with a proven sales system?

We’re hiring motivated Virtual Phone Sales Representatives who want to plug into a high-converting, fully scripted sales process—with zero cold calling and 100% remote flexibility.

At InsuraTec, we equip you with warm inbound leads, step-by-step scripts, and a system that converts 1 out of every 3 sat appointments into a sale. No guesswork. No chasing leads. Just consistent sales and unlimited earning potential.

What You’ll Do:

  • Conduct scheduled phone appointments with inbound life insurance leads

  • Follow our 100% scripted presentation from intro to close

  • Educate clients on financial protection products (life, mortgage protection, final expense, etc.)

  • Submit applications electronically and maintain client records in CRM

  • Attend weekly training calls and team development sessions

Why Join InsuraTec?

  • Proven System: Scripted process with a 33% conversion rate

  • No Cold Calls: Inbound, pre-qualified leads

  • Remote Freedom: Work from anywhere with Wi-Fi

  • High Commissions: Uncapped earning potential + monthly bonuses

  • Support & Mentorship: Ongoing coaching and team culture

  • Top Carriers: Access to A-rated insurance providers

What You Need:

  • Active life insurance license (required)

  • Phone sales or telesales experience preferred

  • Confidence using scripts and handling objections

  • Coachable mindset and strong follow-up habits

  • Comfortable working independently in a remote setting

Compensation:

  • Commission-only role with top earners making $75,000–$120,000+ annually

  • Monthly bonus programs and incentive trips

  • Promotions based on performance, not seniority

Keywords: Virtual Sales, Remote Phone Sales, Licensed Insurance Agent, Remote Closer, Inbound Sales, Work From Home Jobs, Telesales Agent, Final Expense, Life Insurance Sales, High-Ticket Closing, Commission Sales, Insurance Telesales, Appointment Closer

Apply Now
If you're ready to close more deals with less stress—and finally earn what you’re worth—apply today to become a Virtual Phone Sales Representative at InsuraTec.

#ZR

Company Description

InsuraTec is a relentless group of innovative business professionals with a desire to see others thrive. We have an innovative approach to insurance and a drive to inspire & celebrate change in ourselves & others. Designed as a technology company, we stand out from the crowd with innovative tools, resources, and proprietary automation technology to create a seamless working environment for our customers and teammates.

We approach our days with honesty, integrity, and respect. We are a systems-driven company that prefers to share growth and opportunities with everyone. The success of InsuraTec is based directly on the success of its agents. With a supportive attitude, our leadership team educates and trains each diverse agent individually.

We are family focused, with a dream to make InsuraTec feel like a thriving home for our agents, managers, and support staff. InsuraTec was created as a space for independent agents and builders to have a home where they could not just succeed, but thrive.

You will know that our team is 100% dedicated to our customers as well as our field force all across the USA. We have a belief that if we take good care of our agents, they will take good care of their clients. Every day, we put our best foot forward with a dedication to innovation, integrity, and ownership.