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Ticketing Manager Jobs (NOW HIRING)

ASM Global

Regional Director of Ticketing

Chicago, IL · On-site

Manage the ongoing execution and continuous improvement of the Audit program, ensuring consistent standards across all locations. * Leverage audit findings to drive improvements in ticketing ...

ASM Global

Regional Director of Ticketing

Frisco, TX · On-site

Manage the ongoing execution and continuous improvement of the Audit program, ensuring consistent standards across all locations. * Leverage audit findings to drive improvements in ticketing ...

Senecacasinos

Ticketing Assistant

Niagara Falls, NY · On-site

The Ticketing Assistant ensures the box office operates within the scope of generally accepted box ... ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: 1. Assist in communication with promoter, tour management ...

Paychex

Vice President of Ticketing

Las Vegas, NV

$175K - $200K/yr

The VP of Ticketing is responsible for leading and scaling ticketing and brokerage division ... Manage all distribution partner agreements - ensure channel economics are sound and transaction ...

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$181K

How much do ticketing manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for ticketing manager in the United States is $106,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $132,500.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like CEOs, CFOs, and other C-suite executives can earn $500,000 or more annually, often including bonuses and stock options. Certain specialized medical professionals, successful entrepreneurs, and top-tier investment bankers may also reach or exceed this income level, typically requiring extensive experience, advanced skills, and leadership responsibilities.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, producers, or directors can earn $150,000 or more annually. These positions often require extensive experience, strong leadership skills, and proficiency with industry-standard tools and platforms.

What are the key skills and qualifications needed to thrive as a Ticketing Manager, and why are they important?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

Which airline pays the most for a ticket agent?

Among airlines, some of the highest-paying ticket agent positions are found at major carriers such as Delta Air Lines, American Airlines, and United Airlines. Salaries can vary based on experience, location, and seniority, with experienced agents earning higher wages and additional benefits often included. Certification and familiarity with airline reservation systems can also influence compensation levels.

What does a ticketing manager do?

A ticketing manager oversees the sale and distribution of event tickets, manages ticketing systems, and coordinates with sales channels to ensure smooth operations. They often analyze sales data, set pricing strategies, and ensure compliance with ticketing policies, requiring skills in customer service, organization, and familiarity with ticketing software.

What are some common challenges Ticketing Managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.
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What are the most commonly searched types of Ticketing jobs? The most popular types of Ticketing jobs are:
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Ticketing Manager jobs near you
Sr. Airline Ticketing Specialist

Sr. Airline Ticketing Specialist

Internova Travel Group

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

New

Job description

Overview
Nexion Travel Group is a fully accredited host agency, offering membership to independent travel professionals since 1995. As part of Internova Travel Group, Nexion Travel Group provides ticketing, operations and fulfillment support to independent travel professionals coupled with best-in-class tools, technology, marketing, education and support. Nexion Travel Group is the complete host agency for multi-agent agencies, corporate agencies, experienced agents and those new to the industry. For more information about Nexion, click here.
Responsibilities
The Sr. Airline Ticketing Specialist ensures that established performance metrics and service levels are met. Support Nexion objectives for agent satisfaction, retention and account profitability objectives as measured by key performance indicators and department goals.
Ticketing Functions
  • Perform day-to-day ticketing functions in 3 GDS' working from emails, queues and phone calls supporting Nexion customers for both general ticketing and group ticketing.
  • Perform to an accuracy of 99% or higher when ticketing transactions.
  • Maintain quality in complex exchanges, voids and refunds in 3 GDS'
  • Handles exception ticketing, customer calls, queue management and emails in a call center environment
  • Ability to work a varied schedule including Weekends and Holidays.
  • Good skills balancing cash sales when dealing with group ticketing.
  • Ability to keep good records and files to ensure mandated ticketing dates.
  • Building Relationships with internal and external customers
  • Build relationships with external clients by participating in discussions and proactively suggesting solutions for the resolution of client issues as needed
  • Managing group air bookings with stellar accuracy
  • Encourage a cooperative and harmonious working climate conducive to maximum employee morale and productivity

Productivity & Efficiency
  • Makes suggestions for best methods and implementation for reducing cost, increasing revenue opportunities, and improving overall profitability across the production area of the company.
  • Identify and implement opportunities to increase automated quality control processes to enable auto-ticketing and reduce exposure to fraud
  • Ability to complete group ticketing in a timely manner to ensure the validity of fares.

Quality Standards
  • Responsible for supporting the operational recommendations to achieve customer service & call quality measurements.

Business & Operational Acumen
  • Performs other duties and responsibilities as required, assigned or requested, including special projects

Qualifications
  • Minimum 5 years multi-GDS ticketing experience
  • Understanding of the travel agency business.
  • Strong knowledge and experience in operational procedures and metrics as well as an understanding of customer service relationships
  • Proficient in ticketing in at least one GDS system with the ability to learn all other GDS'
  • Positive attitude with a drive for personal and business success.
  • Understanding of airline group policies and procedures.
  • Good business verbal, presentation, and written communication skills.
  • Experience in customer service and operational standards
  • Remain calm and steady under pressure.
  • Ability to handle multiple transactions simultaneously.
  • Ability to work a varied schedule including Weekends and Holidays.

PAY AND BENEFITS
Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.
The salary range on this job posting/advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.
This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.
Prospective Employee Privacy Policy
#Li-remote
#Nexion LLC

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