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Remote Ticketing Jobs in New York (NOW HIRING)

CodeForce

Client Onboarding Specialist

New York, NY · On-site +1

Experience with ticketing systems, CRM platforms, and remote support tools. Preferred Qualifications * Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft certifications, are a ...

CodeForce

Client Onboarding Specialist

New York, NY · Remote

Experience with ticketing systems, CRM platforms, and remote support tools. Preferred Qualifications * Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft certifications, are a ...

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

... ticketing system and where appropriate our knowledgebase system. • Identify and learn appropriate software and hardware used and supported by the organization. • Perform remote fixes at the ...

TixTrack

Sr. Platform Engineer (Remote - US)

Manhattan, NY · On-site +1

$115K - $157K/yr

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...

New

TixTrack

Sr. Software Engineer II (Remote - US)

Manhattan, NY · On-site +1

$134K - $177K/yr

At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...

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All JobsTicketing JobsRemote Ticketing JobsRemote Ticketing Jobs in New York

Remote Ticketing information

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What is the easiest remote job to get hired for?

Remote ticketing roles, such as customer support or help desk positions, are often considered easier to obtain due to high demand and lower entry requirements. These jobs typically require good communication skills, basic computer proficiency, and sometimes familiarity with ticketing software, making them accessible for many job seekers.

How can I make 2000 a week working from home?

Remote ticketing jobs typically pay hourly or per task, and earning $2000 weekly requires high volume, efficiency, and experience. To reach this income, professionals often work full-time hours, develop strong customer service skills, and use ticketing software proficiently. Building expertise and working for companies with higher pay rates can also help achieve this goal.

How to make $1000 a week remotely?

Remote ticketing jobs typically pay hourly or per task, and earning $1000 weekly requires consistent work, strong customer service skills, and familiarity with ticketing platforms. To reach this income, workers often need to work full-time hours, develop efficiency, and may benefit from certifications or experience in the travel or event industries.

How to make $100,000 a year working from home?

Remote ticketing roles can reach a $100,000 annual income by gaining extensive experience, developing strong customer service and technical skills, and working for companies that offer higher pay scales or performance bonuses. Advancing to senior or specialized positions, obtaining relevant certifications, and working full-time or managing multiple clients can also increase earning potential.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What are the most commonly searched types of Ticketing jobs in New York? The most popular types of Ticketing jobs in New York are:
What are popular job titles related to Remote Ticketing jobs in New York? For Remote Ticketing jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in New York look for? The top searched job categories for Remote Ticketing jobs in New York are:
What cities in New York are hiring for Remote Ticketing jobs? Cities in New York with the most Remote Ticketing job openings:
Remote Ticketing jobs near you
Infographic showing various Remote Ticketing job openings in New York as of July 2026, with employment types broken down into 81% Full Time, 6% Part Time, 5% Temporary, and 8% Contract. Highlights an 100% Remote job distribution.

Desktop Engineer [3rd shift] - NEWARK, NJ/Onsite for 1 month & will be 100% remote

STI

Newark, NJ • On-site, Remote

Full-time

Re-posted 19 days ago

Job description

Desktop Engineer for the 3rd shift
NEWARK, NJ/REMOTE
initially onsite for one month and will be 100% remote after that
7+ Months
Description:
We are looking for a qualified Desktop Engineer for the 3rd shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues.
• Utilize ticketing system to track email submissions and managing phone support efforts.
• Manage Windows Active Directory and Exchange.
• Work closely with other IT employees on system maintenance and configuration projects.
• Work closely with other employees on interdepartmental projects.
• Maintain accurate asset management records.
• Work with vendors and manufacturers

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