Newark, NJ · On-site +1
Desktop Engineer for the 3rd shift NEWARK, NJ/REMOTE initially onsite for one month and will be 100 ... • Utilize ticketing system to track email submissions and managing phone support efforts. • ...
Newark, NJ · On-site +1
Desktop Engineer for the 3rd shift NEWARK, NJ/REMOTE initially onsite for one month and will be 100 ... • Utilize ticketing system to track email submissions and managing phone support efforts. • ...
Neptune City, NJ · Remote
$50K - $70K/yr
As a Pricing Analyst, you will be working closely with the rest of the team to analyze ticketing ... remote position.
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Neptune City, NJ · Remote
$50K - $70K/yr
As a Pricing Analyst, you will be working closely with the rest of the team to analyze ticketing ... remote position.
Newark, NJ · On-site +1
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and ... ticketing system to track email submissions and managing phone support efforts. • Manage Windows ...
Newark, NJ · On-site +1
This is a fully remote role providing level 1 & 2 support for users, troubleshoot hardware and ... ticketing system to track email submissions and managing phone support efforts. • Manage Windows ...
New York, NY · On-site +1
$25 - $30/hr
Provide white-glove, VIP-level technical support to hotel executives, general managers, and senior leadership via phone, email, remote sessions, and ticketing system. * Answer and manage incoming ...
New York, NY · On-site +1
$25 - $30/hr
Provide white-glove, VIP-level technical support to hotel executives, general managers, and senior leadership via phone, email, remote sessions, and ticketing system. * Answer and manage incoming ...
New York, NY · On-site +1
Experience with ticketing systems, CRM platforms, and remote support tools. Preferred Qualifications * Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft certifications, are a ...
New York, NY · On-site +1
Experience with ticketing systems, CRM platforms, and remote support tools. Preferred Qualifications * Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft certifications, are a ...
Experience with ticketing systems, CRM platforms, and remote support tools. Preferred Qualifications * Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft certifications, are a ...
Quick apply
Experience with ticketing systems, CRM platforms, and remote support tools. Preferred Qualifications * Relevant IT certifications, such as CompTIA A+, Network+, or Microsoft certifications, are a ...
Manhattan, NY · Remote
$58K - $65K/yr
Log and manage tickets using the Service Desk ticketing system, ensuring thorough descriptions and necessary approvals. * Troubleshoot remote access issues and guide end users through problem-solving ...
Manhattan, NY · Remote
$58K - $65K/yr
Log and manage tickets using the Service Desk ticketing system, ensuring thorough descriptions and necessary approvals. * Troubleshoot remote access issues and guide end users through problem-solving ...
Manhattan, NY · On-site +1
... ticketing system and where appropriate our knowledgebase system. • Identify and learn appropriate software and hardware used and supported by the organization. • Perform remote fixes at the ...
Manhattan, NY · On-site +1
... ticketing system and where appropriate our knowledgebase system. • Identify and learn appropriate software and hardware used and supported by the organization. • Perform remote fixes at the ...
Remote Company : Flocker Position Overview: We've spent two years building Flocker's strategy ... routing, ticketing, or fulfillment systems). e.g. Uber, Lyft, Airbnb, or Doordash. Benefits ...
Remote Company : Flocker Position Overview: We've spent two years building Flocker's strategy ... routing, ticketing, or fulfillment systems). e.g. Uber, Lyft, Airbnb, or Doordash. Benefits ...
New York, NY · Remote
$19.75 - $26.50/hr
Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive ... and support ticketing platforms. - Work cross-functionally with Engineering, Operations, and ...
New York, NY · Remote
$19.75 - $26.50/hr
Remote Customer Support Specialist Heritage Civil Works | Remote | Full-Time | Comprehensive ... and support ticketing platforms. - Work cross-functionally with Engineering, Operations, and ...
Manhattan, NY · On-site +1
$115K - $157K/yr
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...
Manhattan, NY · On-site +1
$115K - $157K/yr
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...
... with ticketing systems and remote collaboration tools (e.g., Slack, ClickUp) Ability to quickly learn and explain complex product features and workflows Strong attention to detail and a proactive ...
... with ticketing systems and remote collaboration tools (e.g., Slack, ClickUp) Ability to quickly learn and explain complex product features and workflows Strong attention to detail and a proactive ...
Manhattan, NY · On-site +1
$134K - $177K/yr
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...
Manhattan, NY · On-site +1
$134K - $177K/yr
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...
Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways ... Maintain thorough, accurate documentation of customer interactions and technical work in ticketing ...
Perform remote diagnostics, troubleshooting, and reconfiguration for cellular and wireline gateways ... Maintain thorough, accurate documentation of customer interactions and technical work in ticketing ...
Stamford, CT · Remote
$55K - $75K/yr
Provide onsite and remote IT support to client users. * Troubleshoot and resolve desktop, software ... Use a ticketing system to document, manage, and resolve support requests. * Escalate technical ...
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Stamford, CT · Remote
$55K - $75K/yr
Provide onsite and remote IT support to client users. * Troubleshoot and resolve desktop, software ... Use a ticketing system to document, manage, and resolve support requests. * Escalate technical ...
Greenwich, CT · Remote
$55K - $75K/yr
Provide onsite and remote IT support to client users. * Troubleshoot and resolve desktop, software ... Use a ticketing system to document, manage, and resolve support requests. * Escalate technical ...
Quick apply
Greenwich, CT · Remote
$55K - $75K/yr
Provide onsite and remote IT support to client users. * Troubleshoot and resolve desktop, software ... Use a ticketing system to document, manage, and resolve support requests. * Escalate technical ...
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...
At TixTrack, we support our clients by creating superior ticketing solutions for performing arts ... Even with a highly dispersed, largely remote workforce, we stay connected through our Slack ...
Manhattan, NY · Remote
$30 - $35/hr
Location : remote (east coast only) Pay : $30-$35 hr. Responsibilities include * responding to employee inquiries through an internal ticketing system and delivering a high level of service to ...
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Manhattan, NY · Remote
$30 - $35/hr
Location : remote (east coast only) Pay : $30-$35 hr. Responsibilities include * responding to employee inquiries through an internal ticketing system and delivering a high level of service to ...
Manhattan, NY · Remote
$30 - $35/hr
Location : remote (east coast only) Pay : $30-$35 hr. Responsibilities include * responding to employee inquiries through an internal ticketing system and delivering a high level of service to ...
Quick apply
Manhattan, NY · Remote
$30 - $35/hr
Location : remote (east coast only) Pay : $30-$35 hr. Responsibilities include * responding to employee inquiries through an internal ticketing system and delivering a high level of service to ...
Manhattan, NY · On-site +1
$70 - $75/hr
... Ticketing Systems (intermediate) Contract Type: W2 Only Duration: 6+ Months Location: New York, NY (#LI - Remote) Pay Range: $70-$75/Hr. Job Summary: This role is critical for managing the seamless ...
Manhattan, NY · On-site +1
$70 - $75/hr
... Ticketing Systems (intermediate) Contract Type: W2 Only Duration: 6+ Months Location: New York, NY (#LI - Remote) Pay Range: $70-$75/Hr. Job Summary: This role is critical for managing the seamless ...
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.
Newark, NJ • On-site, Remote
Full-time
Re-posted 22 days ago
