ZipRecruiter

Log In

2

Remote Ticketing Jobs in New York (NOW HIRING)

Certificial

User Support Specialist (Remote)

Manhattan, NY · Remote

$50K - $65K/yr

... ticketing system Translate complex technical information into simple language to enable seamless ... We are an entirely remote team transforming how businesses and their suppliers share insurance ...

Degy Entertainment

Remote Intern Summer 2026

Manhattan, NY · Remote

$16.50 - $22/hr

... ticketing solutions, and promotional products business development. This role offers a unique ... Requirements This is a fully remote program, so a reliable computer and internet connection is a ...

Homefield IT

Escalation Technician

Manhattan, NY · On-site +1

... ticketing system and where appropriate our knowledgebase system. • Identify and learn appropriate software and hardware used and supported by the organization. • Perform remote fixes at the ...

next page

Showing results 1-20

People also search for

All JobsRemote Ticketing JobsRemote Ticketing Jobs in New York

Remote Ticketing information

What is a Remote Ticketing job?

A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.

What are the key skills and qualifications needed to thrive in the Remote Ticketing position, and why are they important?

To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.

What does a typical workday look like for someone in a Remote Ticketing position?

A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
More about Remote Ticketing jobs
What are the most commonly searched types of Ticketing jobs in New York? The most popular types of Ticketing jobs in New York are:
What are popular job titles related to Remote Ticketing jobs in New York? For Remote Ticketing jobs in New York, the most frequently searched job titles are:
What job categories do people searching Remote Ticketing jobs in New York look for? The top searched job categories for Remote Ticketing jobs in New York are:
What cities in New York are hiring for Remote Ticketing jobs? Cities in New York with the most Remote Ticketing job openings:
Remote Ticketing jobs near you

Remote Freshservice Workflow Architect (Contract)

Carlsbad Tech

Manhattan, NY • Remote

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Carlsbad Tech is seeking a Freshservice Consultant to lead the buildout of workflows across internal departments in a remote setting. The role involves collaborating with Finance and Legal teams to optimize processes using Freshservice, implementing ticketing flows, and ensuring compliance with internal governance controls. Candidates should have deep expertise in Freshservice and strong business process mapping skills, alongside excellent communication abilities.

#J-18808-Ljbffr

Apply