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Ticketing Associate Jobs in New York (NOW HIRING)

Blackbird Labs,Inc

Loyalty Ops Associate

New York, NY · On-site

$110K - $130K/yr

The Loyalty Ops Associate owns the operational backbone of Blackbird Club membership. That means ... In addition, you'll lead ticketing operations for all Blackbird Events to ensure our best customers ...

Canyon

Supervisor of Visitor Services

Manhattan, NY · On-site

$58K - $65K/yr

Responsibilities Coordinate and provide ticketing and front desk services (25%) Oversee daily ticketing and front desk operations, ensuring Visitor Services Associates and Assistants follow ...

SUMMIT One Vanderbilt

Sales Associate

New York, NY

$15.25 - $20.75/hr

Maintain strong knowledge of ticketing options, pricing structure (non-peak, peak, peak-plus), and daily availability * Engage with diverse groups of guests, explain ticket options, and recommend ...

Canyon

Supervisor of Visitor Services

Manhattan, NY

$15.50 - $18/hr

Oversee daily ticketing and front desk operations, ensuring Visitor Services Associates and Assistants follow established procedures. * Schedule and staff ticketing and front desk posts, including ...

Canyon

Supervisor of Visitor Services

Manhattan, NY · On-site

$58K - $65K/yr

Oversee daily ticketing and front desk operations, ensuring Visitor Services Associates and Assistants follow established procedures. * Schedule and staff ticketing and front desk posts, including ...

KOHLS

Part-Time Store Merchandising Associate

Yonkers, NY · On-site

$17 - $24/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

KOHLS

Part-Time Store Merchandising Associate

Nanuet, NY · On-site

$16 - $23.10/hr

Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a ... Support and partner with other associates on merchandising incoming product All associate roles at ...

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Ticketing Associate information

What are some common challenges faced by ticketing associates and how can they be addressed?

Ticketing Associates often encounter challenges such as handling high customer volumes, especially during peak event times, and resolving ticketing issues quickly and accurately. Staying calm under pressure and maintaining a positive attitude are crucial for providing excellent customer service. Familiarity with ticketing software and strong communication skills help resolve issues efficiently. Proactively collaborating with event staff and supervisors also ensures smooth operations and quick problem-solving.

What is a ticketing associate?

Ticketing Associates are professionals responsible for managing ticket sales and distribution for events, venues, or transportation services. They assist customers with purchasing tickets, handle ticketing system operations, provide information about events or schedules, and resolve customer issues related to ticketing. Ticketing Associates often work at box offices, online platforms, or call centers, ensuring a smooth and efficient ticketing experience for customers. Attention to detail, customer service skills, and familiarity with ticketing software are essential for this role.

What are the key skills and qualifications needed to thrive as a ticketing associate, and why are they important?

To thrive as a Ticketing Associate, you need strong customer service skills, attention to detail, and basic math proficiency, typically supported by a high school diploma or equivalent. Familiarity with ticketing software, point-of-sale (POS) systems, and sometimes CRM platforms is important for daily operations. Excellent communication, patience, and problem-solving abilities help you stand out in this role. These skills ensure efficient transactions, positive guest experiences, and smooth event or venue operations.

What is the difference between Ticketing Associate vs Customer Service Representative?

AspectTicketing AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with ticketing systemsHigh school diploma or equivalent; communication skills
Work EnvironmentEvent venues, transportation hubs, entertainment venuesCall centers, retail, service centers
Employer & IndustryEvent management, transportation, entertainmentRetail, hospitality, customer support
Common Search & ComparisonTicketing Associate vs Customer Service Representative

While both roles involve assisting customers, Ticketing Associates primarily handle ticket sales, reservations, and access control at events or transportation hubs. Customer Service Representatives provide broader support across various industries, focusing on resolving customer inquiries and issues. The roles overlap in communication skills and some technical knowledge, but Ticketing Associates specialize in ticketing systems and event access.

What are the most commonly searched types of Ticketing jobs in New York? The most popular types of Ticketing jobs in New York are:
What are popular job titles related to Ticketing Associate jobs in New York? For Ticketing Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Ticketing Associate jobs in New York look for? The top searched job categories for Ticketing Associate jobs in New York are:
What cities in New York are hiring for Ticketing Associate jobs? Cities in New York with the most Ticketing Associate job openings:
Ticketing Associate jobs near you
Infographic showing various Ticketing Associate job openings in New York as of August 2026, with employment types broken down into 81% Full Time, and 19% Part Time. Highlights an 100% In-person job distribution.

2026 Seasonal Ticketing Team Member

CENTRAL AMUSEMENT INTERNATIONA

Brooklyn, NY

$17/hr

Full-time

Re-posted 10 days ago

Job description

Description

Do you dream about being part of History and promoting NYC's most iconic destination for fun?


Luna Park in Coney Island is actively recruiting Seasonal Ticketing Team Members.


About Us:

Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park, and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement industry. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides.


Join our dynamic team and make a difference in the guest experience at Luna Park In Coney Island! As a vital team member, your role goes beyond the ordinary- it is about creating a memorable atmosphere for our visitors. As a Tickets Associate, your role involves providing guest services and handling cash or credit transactions for merchandise or services.


Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, USA


Job Description:

  • Embrace a warm and friendly attitude, ensuring every customer feels welcomed and appreciated.
  • Take charge of greeting guests with a smile, and handling orders and requests.
  • Ability to process payments with detail and minimal errors and follow cash-handling procedures diligently.
  • Provide current park information to our guests and knowledgeable on ticket structure and pricing, coupons, promotions, opening and closing times, park rules, park policies, park procedures, park amenities, etc.
  • Responsible for working in various locations within the park and must be knowledgeable in all assigned workstations.
  • Master computerized cash registers to ensure smooth and accurate sales transactions.
  • Collaborate with others and lend a helping hand when needed and as advised by supervisors and/or managers.
  • Be proactive in identifying and resolving customer requests, creating a positive and seamless experience.
  • Use effective sales techniques to increase sales transactions and contribute to the overall success of the team.
  • Maintain impeccable cleanliness and organization in your work area, upholding our commitment to a tidy and inviting environment.
  • Uphold the highest standards by following all CAI policies and procedures, ensuring a safe and enjoyable experience for everyone.

Requirements

  • Previous experience in cash handling or customer service is a plus.
  • Friendly and approachable demeanor with excellent communication skills.
  • Ability to engage with guests and create a positive, memorable experience.
  • Basic math skills for handling transactions and providing change.
  • Sales-oriented mindset with the ability to upsell products.
  • Flexibility to work independently and/or as part of a team.
  • Availability to work various shifts, weekends, holidays, and evenings as needed.
  • Physical stamina for standing and moving throughout the shift.
  • Must be outgoing, friendly, courteous, and honest.
  • Able to work in all weather conditions.
  • Must be able to operate computers and learn software programs.

Job Type: Seasonal

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