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Customer Availability Process Associate Jobs in New York

NY State Solar

Processing Associate

Manhattan, NY · On-site

$24 - $27/hr

As a Processing Associate, you will: ● Generate, review, and ... process customer contracts, home improvement agreements, and service agreements accurately and ...

Home Depot

Freight/Receiving

Levittown, NY · On-site

$19.50 - $20.50/hr

Associates in store Operations positions ensure the store is stocked and ready for business every ... Stocks merchandise onto shelves for customer availability; requires sorting and staging of ...

NY State Solar

Processing Associate

New York, NY · On-site

$24 - $27/hr

As a Processing Associate, you will: • Generate, review, and ... process customer contracts, home improvement agreements, and service agreements accurately and ...

Home Depot

Freight/Receiving

Levittown, NY · On-site

$17 - $20.50/hr

Associates in store Operations positions ensure the store is stocked and ready for business every ... Stocks merchandise onto shelves for customer availability; requires sorting and staging of ...

HR NOW (2)

Returns Processing Associate

Edison, NJ

$16/hr

Returns Processing Associate Responsibilities : The Returns processing associate will manage and ... Receive, inspect, and process incoming product returns from customers to determine the condition ...

CA Global

Customer Service Representative

Edison, NJ · On-site

$16.25 - $22/hr

Help customers navigate our websites and place orders online ... Provide knowledgeable answers to questions about products, pricing and availability * Process ...

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Customer Availability Process Associate information

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What are popular job titles related to Customer Availability Process Associate jobs in New York? For Customer Availability Process Associate jobs in New York, the most frequently searched job titles are:
What job categories do people searching Customer Availability Process Associate jobs in New York look for? The top searched job categories for Customer Availability Process Associate jobs in New York are:
What cities in New York are hiring for Customer Availability Process Associate jobs? Cities in New York with the most Customer Availability Process Associate job openings:
Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in New York as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Operation Service Department-Consumer Residential Mortgage Loan Processing Associate

Bank of China

Manhattan, NY • On-site

$90K/yr

Other

Re-posted 28 days ago

Job description

Consumer Residential Mortgage Loan Process Associate

The Consumer Residential Mortgage Loan Process Associate is to ensure the timely and accurate operation and administration process of consumer mortgage loan transactions and administration originated by the Front Business Line, review loan transaction request is performed and align with the Bank's procedures, policy guidelines, standards, and regulatory requirements.

Responsibilities

Consumer Residential Mortgage Transaction/Administration (80%)

  • Perform review of loan, credit financing document, interest rate modification, Flood and Insurance, Appraisal documents, and amortization schedule against financing documents and internal credit approvals.
  • Timely track and process disbursements of flood search fees, real estate tax service fees, appraisal fees, Timely assess and process insurance payment for premium held by the Bank.
  • Verify escrow of flood insurance premium for properties located in flood area upon receipt of the Determination form identified by third party vendor.
  • Create and maintain payment, real estate, and insurance tax Files.
  • Review end of day reconciliation to ensure all related transactions are processed.
  • Prepare mortgage payment schedule.
  • Prepare monthly LTV report to Queens Branch.
  • Monitor payment status of monthly loan payment and, quarterly and semi-annual real estate tax payment. Investigate and provide report finding of non-payment to Front Business Line.
  • Monthly monitoring insurance policy expiry status reported by DCT. Follow up for updated Flood, Appraisal, and Insurance policies.
  • Report to Front Business Line on overdue payments.
  • Process balance confirmations per customer's request.

Risk Management/Compliance/Internal Audit (20%)

  • Understand and comply with the Bank's procedures, policies, standards, and regulatory requirements.
  • Assist to update procedure to reflect current workflow process and regulatory updates.
  • Periodic review of IRS Publication of Home Mortgage Interest Deduction to assess any changes on current requirements.
  • Conduct flood search and maintain the original copy of the Flood Determination Form for regulatory review.
  • Prepare Annual Escrow Disclosure Statement and Year End escrow Statement.
  • Ensure CFBP Mortgage Servicing Rules (Consumer Lending Compliance) are current and update Policy & Procedure Manual.
  • Review Form 1098 Mortgage Interest Statement on an annual basis.
  • Alert of any suspicious items and report to BSA Officer of the Front Business Line.
Qualifications
  • Bachelor's degree required
  • Experience in banking and financing is highly preferred
  • Understanding of different types of mortgage lending structure, review flood & tax policies, reconciliation of payments and basic accounting principles required
Pay Range

Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications.

USD $42,000.00 - USD $90,000.00 /Yr.

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