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Customer Availability Process Associate Jobs (NOW HIRING)

Infosys Limited Digital

Senior Process Associate

Tempe, AZ · On-site

$14.25 - $17.25/hr

Job details Job Role Process Associate - US Work Location Tempe, AZ State / Region / Province ... Experience in order management and customer support, with end-to-end ownership of case resolution

CYNET SYSTEMS

Sales Process Associate

Plymouth, MN · On-site

$22 - $23/hr

Familiarity with ERP and CRM systems (such as SAP). * Basic knowledge of lean principles ... Perform entry-level tasks within sales processes or sub-processes, meeting established performance ...

Cynet Systems

Sales Process Associate

Minneapolis, MN · On-site

$22 - $23/hr

Familiarity with ERP and CRM systems (such as SAP). * Basic knowledge of lean principles ... Perform entry-level tasks within sales processes or sub-processes, meeting established performance ...

Posted today

LA SOURCE LLC

Sales Associate

Westport, CT · On-site

$25 - $27/hr

Process transactions accurately and efficiently using the point-of-sale system. * Participate in ... Positive attitude and a passion for helping customers find the right products. * Availability to ...

LA SOURCE LLC

Sales Associate

Westport, CT · On-site

$25 - $27/hr

Process transactions accurately and efficiently using the point-of-sale system. * Participate in ... Positive attitude and a passion for helping customers find the right products. * Availability to ...

PURE PROCESS TECHNOLOGY LLC

Service Coordinator

Nashua, NH · On-site

$60K - $65K/hr

... Process Technology (PPT) Position Summary The Service Coordinator ensures that every PPT customer ... Associate degree preferred. A bachelor's degree is not necessary if the candidate has strong ...

Confidental

CSR-Manufacturing

Corona, CA · On-site

$25 - $27/hr

... availability * Process customer purchase orders accurately and enter orders into the ERP system ... Associate degree preferred * 2+ years of customer service experience , preferably in manufacturing ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to ...

Infosys

Customer Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Customer Service Senior Process Associate - Customer Service In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to ...

Fairway Staffing Solutions

Phone Support

Irvine, CA · On-site

$18/hr

Answer incoming calls and direct calls or messages to the appropriate department * Assist customers with questions, concerns, and product availability * Process customer orders accurately and ...

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All JobsCustomer Availability Process Associate Jobs

Customer Availability Process Associate information

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$18.5K

$51K

$75.5K

How much do customer availability process associate jobs pay per year?

As of Jul 31, 2026, the average yearly pay for customer availability process associate in the United States is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.

How does a Customer Availability Process Associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a Customer Availability Process Associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a Customer Availability Process Associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
More about Customer Availability Process Associate jobs
What cities are hiring for Customer Availability Process Associate jobs? Cities with the most Customer Availability Process Associate job openings:
What states have the most Customer Availability Process Associate jobs? States with the most job openings for Customer Availability Process Associate jobs include:
What job categories do people searching Customer Availability Process Associate jobs look for? The top searched job categories for Customer Availability Process Associate jobs are:
Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,965 per year, or $24.5 per hour.

Senior Process Associate

Infosys Limited Digital

Tempe, AZ • On-site

$14.25 - $17.25/hr

Full-time

Re-posted 19 days ago

Job description

Job details
Job Role
Process Associate - US
Work Location
Tempe, AZ
State / Region / Province
Arizona
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
149148BR
Senior Process Associate
Location: Tempe, AZ
Hybrid
In the role of Senior Process Associate, you will execute transactions as per prescribed guidelines and timelines, reviews and validates the inputs from the other team members, support your manager in training activities, daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies and norms of Infosys.
Responsibilities may include but are not limited to:
  • Experience in order management and customer support, with end-to-end ownership of case resolution
  • Strong communication and stakeholder management skills, including handling escalations
  • Familiarity with SAP / Salesforce / MS Office tools
  • Ability to manage order status, queries, and customer interactions within SLA timelines
  • A proactive approach to problem-solving and customer satisfaction
Qualifications
Basic
  • High School Diploma or GED Equivalent
  • At least 1 year of related work experience
Preferred
  • Strong attention to detail and process adherence
  • Customer-focused mindset with the ability to handle complex queries
About Us:
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

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