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Customer Availability Process Associate Jobs (NOW HIRING)

Infosys

Process Associate

Reno, NV · On-site

A Process Associate must accept and deal with customer communication for agreed languages. Responsibilities may include but are not limited to: * Review and validate documents, processing bills ...

TJX Companies

Process Associate

Portsmouth, NH · On-site

$16 - $16.50/hr

Role models established customer experience practices with internal and external customers ... Accurately processes and prepares merchandise for the sales floor following company procedures and ...

Jobtailor

Associate, Process Associate

Manhattan, NY · On-site

Identify, prioritize, and implement process enhancements improving efficiency and employee and customer experiences * Partner with the Business Process Analyst on enterprise-level strategic ...

FieldCore

Tooling Process Associate

Lawrenceville, GA · On-site

$35.10/hr

GE Vernova helps customers power economies and deliver electricity that is vital to health, safety ... Job Summary The Tooling Process Associate I will be responsible for fulfilment of tools across the ...

FieldCore

Tooling Process Associate

Bakersfield, CA · On-site

$21.63 - $35.67/hr

GE Vernova helps customers power economies and deliver electricity that is vital to health, safety ... Job Summary The Tooling Process Associate I will be responsible for fulfilment of tools across the ...

PURE PROCESS TECHNOLOGY LLC

Service Coordinator

Nashua, NH · On-site

$60K - $65K/hr

... Process Technology (PPT) Position Summary The Service Coordinator ensures that every PPT customer ... Associate degree preferred. A bachelor's degree is not necessary if the candidate has strong ...

PURE PROCESS TECHNOLOGY LLC

Service Coordinator

Nashua, NH · On-site

$60K - $65K/hr

... Process Technology (PPT) Position Summary The Service Coordinator ensures that every PPT customer ... Associate degree preferred. A bachelor's degree is not necessary if the candidate has strong ...

Mac Papers

Customer Success Associate

Jacksonville, FL · On-site

The Customer Success Associate role at Mac Papers and Packaging, a member of the Customer Success ... availability * Process quotes, orders, returns, and credits accurately and efficiently in the ERP ...

Citi

Loan Document & Process Associate Analyst

Irving, TX · On-site

$48K - $68K/yr

The Loan Doc & Proc Assoc Analyst is a developing professional role. This role identifies policy ... external customers to disseminate or explain information Demonstrates an intermediate level of ...

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Customer Availability Process Associate information

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$18.5K

$51K

$75.5K

How much do customer availability process associate jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer availability process associate in the United States is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

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What states have the most Customer Availability Process Associate jobs?

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What are popular job titles related to Customer Availability Process Associate jobs?

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Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,965 per year, or $24.5 per hour.

Process Associate

Reno, NV • On-site

Infosys
Business Management Consulting • 10K+ employees
Learn more about Infosysexternal

Full-time

Re-posted 4 days ago

Infosys rating

7.0

Company rating: 7.0 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

Job description


Job Description
In the role of Process Associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.
You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.
Responsibilities may include but are not limited to:
  • Review and validate documents, processing bills, analysis of data.
  • Respond to complaints/queries on mail and interact with vendors for order management
  • Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
  • Deliver on the new process/approach to meet client and internal goals
  • Adhere to Service Level Agreement compliance and Process compliance standards
  • Serve as backup support to others on the on the team
  • Suggest more efficient ways for processing of work; learn new areas for possible future ownership
Basic Qualifications:
  • High School diploma or GED equivalent
  • 6 months of experience in the job description
Preferred Qualifications:
  • 1 year of previous experience in a similar data entry or administrative role
  • Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
  • Analytical and problem-solving skills
  • Ability to work effectively as part of a team
  • Ability to provide a strong focus on customer satisfaction
  • Administration & organizational skills
  • Written and oral communication skills
  • Willingness to learn new processes and tasks
  • Flexible schedule (overtime eligible)
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering, automation, and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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