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Customer Availability Process Associate Jobs (NOW HIRING)

Infosys

2A - RSUL - Customer Service

Des Moines, IA · On-site

$18.75 - $25.75/hr

Customer Service Senior Process Associate In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries ...

Hcltech

Senior Customer Service Rep

El Paso, TX · On-site

$17.50 - $24/hr

Senior Customer Service Rep El Paso, Texas Job Summary Senior Process Associate - CC plays a pivotal role in delivering exceptional customer service by managing complex calls and resolving escalated ...

Home Depot

Freight/Receiving

Spring, TX · On-site

$15.25 - $18.25/hr

Associates in store Operations positions ensure the store is stocked and ready for business every ... Stocks merchandise onto shelves for customer availability; requires sorting and staging of ...

Home Depot

Freight/Receiving

Miami, FL · On-site

$16.25 - $19.50/hr

Associates in store Operations positions ensure the store is stocked and ready for business every ... Stocks merchandise onto shelves for customer availability; requires sorting and staging of ...

Home Depot

Freight/Receiving

Spring, TX

$15.25 - $18.25/hr

Associates in store Operations positions ensure the store is stocked and ready for business every ... Stocks merchandise onto shelves for customer availability; requires sorting and staging of ...

Home Depot

Freight/Receiving

Levittown, NY · On-site

$19.50 - $20.50/hr

Associates in store Operations positions ensure the store is stocked and ready for business every ... Stocks merchandise onto shelves for customer availability; requires sorting and staging of ...

BLUE WATER SPA, INC

Front Desk

Southampton, NY · On-site

$15.50 - $19.75/hr

Answer phone calls and respond to inquiries about services, pricing, and availability * Process ... Prior front desk, receptionist, or customer service experience preferred; spa or hospitality ...

BLUE WATER SPA, INC

Front Desk

Southampton, NY · On-site

$15.50 - $19.75/hr

Answer phone calls and respond to inquiries about services, pricing, and availability * Process ... Prior front desk, receptionist, or customer service experience preferred; spa or hospitality ...

BLUE WATER SPA, inc

Front Desk

Southampton, NY · On-site

$15.50 - $19.75/hr

Answer phone calls and respond to inquiries about services, pricing, and availability * Process ... Prior front desk, receptionist, or customer service experience preferred; spa or hospitality ...

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All JobsCustomer Availability Process Associate Jobs

Customer Availability Process Associate information

See salary details

$18.5K

$51K

$75.5K

How much do customer availability process associate jobs pay per year?

As of Jul 11, 2026, the average yearly pay for customer availability process associate in the United States is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.

How does a Customer Availability Process Associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a Customer Availability Process Associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a Customer Availability Process Associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
More about Customer Availability Process Associate jobs
What cities are hiring for Customer Availability Process Associate jobs? Cities with the most Customer Availability Process Associate job openings:
What states have the most Customer Availability Process Associate jobs? States with the most job openings for Customer Availability Process Associate jobs include:
What job categories do people searching Customer Availability Process Associate jobs look for? The top searched job categories for Customer Availability Process Associate jobs are:
Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,965 per year, or $24.5 per hour.
2A - RSUL - Customer Service

2A - RSUL - Customer Service

Infosys

Des Moines, IA • On-site

$18.75 - $25.75/hr

Other

Posted 14 days ago

Infosys rating

7.4

Company rating: 7.4 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

105th of 210 rated it services

Job description

Customer Service Senior Process Associate

In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries from contract owners, agents and third parties. You will utilize multiple department systems to provide accurate information and will be expected to comprehend and explain life and annuity products. You will be working in a fast-paced call center environment and during your day-to-day responsibilities, and you'll maintain a positive and professional demeanor while meeting or exceeding quality and efficiency goals. Location for this position is Des Moines.

Qualifications: Required
  • High School Diploma or GED Equivalent.
  • At least 1 years of experience in the job description below.
Preferred
  • Intermediate level of experience with Microsoft Outlook, Excel, and Word.
  • Proven track record and experience working in a fast-paced team environment with ability to meet high productivity levels and tight deadlines for service delivery.
  • Excellent service orientation and work ethic
  • Must be committed to protecting client and producer confidential information.
  • Must be able to work independently with minimal direction.
  • Excellent interpersonal skills, internal and client facing.
  • Strong analytical, organization and communication skills (written and verbal).

Your responsibilities include but may not be limited to:

  • Manage large amounts of inbound calls in a timely manner
  • Identify customers' needs, clarify information, research every issue, and provide solutions
  • Provides excellent customer service by responding to email and phone requests.
  • Escalates needed issues to designated level to ensure service results in customer satisfaction.
  • Executes transaction processing in order to meet timeliness and quality standards.
  • Works with team to meet service and quality standards.
  • Build sustainable relationships and engage customers by processing the extra mile.
  • Completes internal and external training for new or revised processes as needed.
  • Keep records of all conversations in our call center database in a comprehensible way
  • Assists with additional agent issues as needed.

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face.

About Us Infosys McCamish Systems, located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited. Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim – generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation.

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