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Customer Availability Process Associate Jobs (NOW HIRING)

Infosys

2A - RSUL - Customer Service

Des Moines, IA · On-site

$18.75 - $25.75/hr

Customer Service Senior Process Associate In the role of Senior Process Associate - Customer Service you will be responsible for delivering accurate and courteous responses to telephone inquiries ...

Planet Pharma

Customer Experience Specialist

Woburn, MA · On-site

$30 - $35/hr

Serve as the primary point of contact for customers regarding orders, delivery timelines, and product availability. * Process and manage customer orders within ERP systems, ensuring accuracy and ...

New

Hamilton

CUSTOMER SERVICE REPRESENTATIVE I

Reno, NV · On-site

$16 - $21.75/hr

Customer Service Representative The Customer Service Representative plays a crucial role in ... Provide comprehensive information on product availability, process quote requests efficiently, and ...

Home Depot

Freight/Receiving

Hammond, LA · On-site

$14 - $17/hr

Associates in store Operations positions ensure the store is stocked and ready for business every ... Stocks merchandise onto shelves for customer availability; requires sorting and staging of ...

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All JobsCustomer Availability Process Associate Jobs

Customer Availability Process Associate information

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$18.5K

$51K

$75.5K

How much do customer availability process associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer availability process associate in the United States is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
More about Customer Availability Process Associate jobs
What cities are hiring for Customer Availability Process Associate jobs? Cities with the most Customer Availability Process Associate job openings:
What states have the most Customer Availability Process Associate jobs? States with the most job openings for Customer Availability Process Associate jobs include:
What job categories do people searching Customer Availability Process Associate jobs look for? The top searched job categories for Customer Availability Process Associate jobs are:
Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,965 per year, or $24.5 per hour.

Customer Service Representative

VALTO Engineered Materials

Channahon, IL • On-site

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Customer Service Representative

With over 70 years of innovative products and services, Valto is the world's leading provider of FRP composite panels. Our lightweight composite products deliver unsurpassed strength and durability; and we continue to pioneer next level performance in building materials, recreational vehicles, and transportation. We deliver quality products that perform in demanding environments.

Valto is hiring a Customer Service Representative for our Joliet/Channahon, IL location! This is a great opportunity for someone who enjoys connecting with customers and making a real impact. You'll be responsible for providing top-tier communication, ensuring accurate order entry, and serving as a knowledgeable resource on product availability and applications — helping our customers succeed every day.

The ideal candidate will have a minimum associates' degree in business or related fields, be passionate about continuous improvement, challenging the status quo and seeking an opportunity to drive impact.

How you'll make an impact:

  • Deliver exceptional, world-class customer service in a collaborative work environment.
  • Build and maintain positive relationships with customers and internal partners at all levels.
  • Provide product information and answer basic technical questions regarding product use, installation, and applications.
  • Accurately enter customer orders on the same day they are received.
  • Prepare written price quotations as requested by Sales or Management.
  • Track order fulfillment and proactively communicate order status to customers.
  • Stay current on pricing, product design, and availability.
  • Process EDI orders as applicable for assigned accounts.
  • Support and provide input to customer service policies and procedures.
  • Participate in daily KPI reviews and regular team meetings.
  • Maintain accurate, organized records and documentation.
  • Perform other duties as assigned by the Manager.

What you bring to the table:

  • Associates degree required, Bachelors degree preferred.
  • Must be able to form and maintain good relationships with external customers and internal customers at all levels of the organization.
  • Excellent verbal and written skills, telephone skills required.
  • Computer skills in Excel and Word required. Aptitude to learn new software programs required.
  • Demonstrate basic math skills to convert from square feet to metric and metric to square feet.
  • Must be able to think "outside of the box" and possess creative thinking skills.
  • Must be able to act with a "sense of urgency" when managing customer accounts.
  • Must be able to multi-task and work in a fast pace environment.
  • Order Entry experience (previous experience with AS400 helpful)
  • Contract Pricing experience a plus.
  • SalesForce experience highly preferably.

We offer a comprehensive total rewards package that includes bonus eligibility and a competitive benefits program. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 11 Paid Holidays.

For this role, we anticipate paying up to $60,000 per year plus bonus. Placement within the range considers experience, skills, and internal equity.

Valto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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