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Business Process Associate Jobs (NOW HIRING)

Infosys Limited Digital

Process Associate

Reno, NV · On-site

You will be responsible for keeping accurate records of business activities including detailed ... A Process Associate must accept and deal with customer communication for agreed languages.

Infosys Limited Digital

Senior Process Associate

Tempe, AZ · On-site

$14.25 - $17.25/hr

Job details Job Role Process Associate - US Work Location Tempe, AZ State / Region / Province ... INFY), provides end-to-end transformative business process management (BPM) services for its ...

Infosys

Senior Process Associate

Tempe, AZ · On-site

Senior Process Associate Location: Tempe, AZ Hybrid In the role of Senior Process Associate, you ... INFY), provides end-to-end transformative business process management (BPM) services for its ...

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Business Process Associate information

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How much do business process associate jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for business process associate in the United States is $29.18, according to ZipRecruiter salary data. Most workers in this role earn between $27.16 and $32.45 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

More about Business Process Associate jobs
What cities are hiring for Business Process Associate jobs? Cities with the most Business Process Associate job openings:
What are the most commonly searched types of Business Process jobs? The most popular types of Business Process jobs are:
Who are the top companies hiring for Business Process Associate jobs? The top employers for Business Process Associate jobs are:
What states have the most Business Process Associate jobs? States with the most job openings for Business Process Associate jobs include:
What job categories do people searching Business Process Associate jobs look for? The top searched job categories for Business Process Associate jobs are:
Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $60,696 per year, or $29.2 per hour.

Process Associate

Infosys Limited Digital

Reno, NV • On-site

Full-time

Posted 25 days ago

Job description

Job details
Job Role
Process Associate - US
Work Location
Reno, NV
State / Region / Province
Nevada
Country
USA
Domain
Operations
Interest Group
IBPO USA
Company
IBPO USA
Requisition ID
150225BR
Job Description
In the role of Process Associate, you will execute transactions as per prescribed guidelines and timelines and follow all predefined procedures to meet SLA target and to ensure that the performance parameters are met.
You will be responsible for keeping accurate records of business activities including detailed information on Agreements/Orders, exceptions and queries, outstanding problems and executive approvals as outlined by Legal & Finance. A Process Associate must accept and deal with customer communication for agreed languages.
Responsibilities may include but are not limited to:
  • Review and validate documents, processing bills, analysis of data.
  • Respond to complaints/queries on mail and interact with vendors for order management
  • Support your team in daily operations reviews and help in escalation resolution with the objective to meet service level agreement targets for the specific process within the guidelines, policies, and norms of Infosys
  • Deliver on the new process/approach to meet client and internal goals
  • Adhere to Service Level Agreement compliance and Process compliance standards
  • Serve as backup support to others on the on the team
  • Suggest more efficient ways for processing of work; learn new areas for possible future ownership
Basic Qualifications:
  • High School diploma or GED equivalent
  • 6 months of experience in the job description
Preferred Qualifications:
  • 1 year of previous experience in a similar data entry or administrative role
  • Proficiency in Microsoft tools such as MS Word, MS Excel, MS PowerPoint, MS Outlook, and other business systems
  • Analytical and problem-solving skills
  • Ability to work effectively as part of a team
  • Ability to provide a strong focus on customer satisfaction
  • Administration & organizational skills
  • Written and oral communication skills
  • Willingness to learn new processes and tasks
  • Flexible schedule (overtime eligible)
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).
The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face to face.
Who We Are
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.
Infosys BPM has 42 delivery centers in 14 countries spread across 5 continents, with 60,530 employees from 105 nationalities, as of March, 2026.
The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.
EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin
Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

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