Business Process Associate Jobs in Kankakee, IL (NOW HIRING)

Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston's only women's undergraduate program and graduate programs open to all.

You're joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You'll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.

As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

JOB SUMMARY

The Associate Registrar for Systems and Analytics provides operational leadership and strategic support for student information systems, data governance, reporting, and analytics within the Office of the Registrar. This role is responsible for business process analysis, system optimization, reporting, and data integrity, ensuring that systems and data effectively support institutional operations, compliance, and decision-making.The Associate Registrar serves as a key liaison between the Registrar's Office, Technology, and campus partners to enhance system functionality and promote data-informed practices.

ESSENTIAL JOB FUNCTIONS

• Manages and oversees the operation, configuration, and optimization of the student information system (Workday Student).

• Coordinates system upgrades, enhancements, integrations, and testing in collaboration with Technology and other vendors.

• Serves as the primary point of contact for troubleshooting issues related to the SIS and works with Technology to resolve technical problems.

• Support core Registrar functions, including the creation of program of studies, records, and degree audit, through effective system design and maintenance.

• Ensures the accuracy, integrity, and security of student academic data.

• Develop and maintain data standards, documentation, and business process workflows.

• Participates in institutional data governance initiatives

• Monitors compliance with institutional policies, FERPA, and applicable federal regulations.

• Manages National Student Clearinghouse enrollment reporting

• Design, develop, and maintain standard and ad hoc reports using Workday and other reporting tools.

• Analyze enrollment, retention, and graduation data to support institutional planning and assessment.

• Works closely with other departments such as academic affairs, admissions, technology, and financial aid, to ensure alignment of data systems.

• Identify opportunities to streamline processes through automation and improved system functionality.

• Provides training and support to staff and faculty on the use of systems and data reporting tools, promoting effective use of technology in academic administration.

• Contributes to the development of a long-term strategy for data systems and analytics that aligns with the institutional mission and goals.

• Leads or supports projects related to systems implementation, data integration, and analytics initiatives, ensuring timely completion and alignment with institutional priorities.

OTHER DUTIES AND RESPONSIBILITIES

• Other duties assigned.

REQUIRED QUALIFICATIONS

• A Bachelor's degree in a related field (e.g., Higher Education Administration, Information Systems, Business) or an equivalent combination of education and work experience.

• Minimum of 5 years of experience in a Registrar's Office, academic operations, or student services.

• Extensive experience with a Student Information System (SIS) (Workday preferred).

• Proven experience managing complex data sets, building reports, and using Workday or reporting tools

PREFERRED QUALIFICATIONS

• A Master's degree, often in Higher Education, Educational Administration, or a related field.

• Previous experience in a supervisory or leadership capacity.

• Experience leading system migrations or major technology implementations

COMPETENCIES

• Thorough knowledge of FERPA (Family Educational Rights and Privacy Act), data privacy policies

• Strong analytical and critical thinking skills to improve business processes.

• Excellent interpersonal, written, and oral communication skills for communicating with technical and non-technical stakeholders.

• Extreme attention to detail to ensure accuracy in records.

WORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS

• This position is hybrid-eligible, with a combination of on-site and remote work expected

• Responsibilities are performed in a standard office environment

• Primarily involves remaining in a stationary position (sitting) for prolonged periods while working at a computer, keyboarding, and utilizing a mouse/trackpad.

• Occasionally required to lift, push, pull, or transport light to moderate objects, such as boxes of files or office supplies, typically weighing up to 20-30 pounds.

• Requires sufficient manual dexterity to operate office equipment (keyboards, scanners, printers) and mobility to move around an office environment.

• Occasional bending, stooping, stretching, and walking are required.

In accordance with applicable pay transparency laws effective October 29, 2025, Simmons University is committed to pay equity, transparency and clear communication throughout the hiring process. The hourly or annual salary range for this position is:

This is a benefits-eligible position.

Actual compensation will be based on factors such as experience, education, skills, equity, and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay, health benefits, and retirement savings offerings that can be seen here, as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles, contribute meaningfully, and lead with confidence.

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.