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Business Process Associate Jobs in Harvey, IL (NOW HIRING)

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Business Process Associate information

See Harvey, IL salary details

$18

$27

$32

How much do business process associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for business process associate in Harvey, IL is $27.95, according to ZipRecruiter salary data. Most workers in this role earn between $26.01 and $31.06 per hour, depending on experience, location, and employer.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

Is a business process associate a stressful job?

A business process associate role involves analyzing and improving business workflows, which can be demanding depending on workload and deadlines. The job often requires attention to detail, problem-solving skills, and the ability to manage multiple tasks, which may contribute to stress levels in high-pressure environments.

What job categories do people searching Business Process Associate jobs in Harvey, IL look for?

The top searched job categories for Business Process Associate jobs in Harvey, IL are:

What cities near Harvey, IL are hiring for Business Process Associate jobs?

Cities near Harvey, IL with the most Business Process Associate job openings:

Infographic showing various Business Process Associate job openings in Harvey, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $58,131 per year, or $27.9 per hour.

Process Documentation & AI Enablement Associate - Commercial Real Estate, Commercial Term Lending...

JPMorgan Chase & Co

Chicago, IL • On-site

Full-time

Medical, Retirement

Posted 20 days ago


JPMorgan Chase & Co. rating

8.0

Company rating: 8.0 out of 10

Based on 496 frontline employees who took The Breakroom Quiz

71st of 172 rated banks


Job description

Join a team focused on turning complex operations into clear, scalable documentation that drives real business outcomes. You'll help elevate how teams learn, execute, and improve by creating modern process content and knowledge assets. If you're excited by operational excellence and the practical impact of AI, this role offers a front-row seat to transformation.

As a Process Documentation & AI Enablement Associate in Commercial Real Estate, you will support business transformation, process improvement, and operational excellence initiatives through the creation and maintenance of process flow diagrams (PFDs), procedures, job aids, and knowledge management content. You will partner with business stakeholders, subject matter experts, and project teams to document end-to-end processes, improve user adoption, and identify opportunities to leverage Artificial Intelligence (AI) to enhance efficiency, quality, and employee experience.

Job Responsibilities

  • Analyze current-state and future-state business processes and document workflows.
  • Create and maintain end-to-end Process Flow Diagrams (PFDs), decision trees, and workflow maps in Microsoft Visio and/or Lucidchart.
  • Ensure documentation aligns to organizational standards, governance requirements, and control expectations.
  • Collaborate with stakeholders to validate process flows and identify gaps, risks, and improvement opportunities.
  • Develop and publish procedures, job aids, quick reference guides, and playbooks within Confluence.
  • Design documentation that is clear, concise, visually engaging, and easily consumable by operational teams.
  • Maintain knowledge repositories and keep content current as processes, controls, or requirements change.
  • Support change management and training efforts through user-facing documentation and enablement materials.
  • Identify opportunities to integrate approved AI capabilities into documentation, training, and operational workflows.
  • Utilize approved AI tools to accelerate content creation, process analysis, workflow optimization, and knowledge management.
  • Develop and maintain prompt libraries, AI-assisted templates, and documentation best practices.

Required Qualifications, Capabilities and Skills

  • 3+ years of experience in process documentation, technical writing, business analysis, operations, or related disciplines.
  • Advanced proficiency in Microsoft Visio and Word.
  • Experience with creating and managing content within Confluence.
  • Experience documenting operational workflows, controls, or regulatory processes.
  • Experience using Microsoft Copilot, LLM Suite, or other approved AI tools to improve productivity and documentation quality. 
  • Strong written and verbal communication skills.
  • Demonstrated ability to simplify complex concepts into clear procedural documentation.
  • Strong organizational skills with the ability to manage multiple priorities simultaneously.
  • Proficiency in Microsoft Office Suite, including PowerPoint and Excel.

Preferred Qualifications, Capabilities and Skills

  • Experience within Commercial Real Estate, Operations, Risk, Compliance, or Technology organizations.
  • Knowledge of change management methodologies.
  • Experience supporting digital transformation, automation, or process simplification initiatives.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Global Investment Banking supports a broad range of corporations, institutions and governments by providing strategic advice, capital raising and risk management expertise.

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