Business Process Associate Jobs in Toronto, ON (NOW HIRING)

What is the opportunity ?

This role supports the Business Management team for Business and Client Service Technology in running an efficient, transparent, and controlled delivery organization, overseeing the IT portfolio, and driving continuous improvement.

Participates in activities required to establish new business processes, and facilitates the application of new technologies to existing business processes. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

This role reports to the Director, Business Management within the Corporate Banking, Operations and Supervisory (CBOS) team in Quantitative and Technology Services (QTS). As part of this team, you will be a key player in helping deliver insights to CBOS team and various stakeholders by providing inputs into processes and helping prepare reporting insights. This role is responsible for helping our team manage its day-to-day Business Management functions, operations and help deliver strategic priorities for the group and provide senior leadership the monthly reports/KPIs that are needed

What will you do?

• The position leads the business management function within Business and Client Service Technology (BCST) and manages all aspects of the IT planning process, including development, maintenance, NIE, strategy, and communications.

• The manager develops, provides, and monitors metrics for the BCST group, identifying gaps and recommending process improvements.

• This role is critical in driving the annual work plan across multiple global IT teams and coordinating control functions for projects and the overall BCST group.

• Additionally, the position oversees the BCST project onboarding process and related project and financial governance activities.

• In this role, you will communicate and interact frequently with RBC partners and/or employees located across Canada and/or worldwide

What do you need to succeed?

Must-Have

• 2-5 years of work experience (preferably in banking)

• Undergraduate Degree (preferably in Business or related subject matter)

• Excellent proficiency with MS Office Programs (Power Point, Excel, Outlook, and Word) and Tableau (heavy emphasis on the Excel and PPT)

• Analytics skills and presentation skills

• Strong communication skills

• Experience in forecasting / budget planning

• Willing to work late hours when required

Nice to have:

• CPA or any other designation

• Capital Markets knowledge

• Coding / or any other related language

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business and geographies

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Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.