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Business Process Manager Jobs in Toronto, ON (NOW HIRING)

Scotiabank

Process Manager

Toronto, ON · On-site

Work with business stakeholders, platform team and representatives from CIO areas to identify and ... process engineering, resilience engineering, etc. Understanding of IT Service Management (ITSM ...

FNZ

Business Process Analyst

Toronto, ON · On-site

Track and manage clarifications, gaps, and follow-up items throughout modelling review cycles ... Engage Business Readiness teams to ensure process artefacts support downstream operational ...

FNZ

Sr. Business Process Analyst

Toronto, ON · On-site

RoleSummary The Senior Process Analyst plays a critical role in defining and modelling future-state ... Work with Product Owners, Project Managers and Business Readiness teams to coordinate modelling ...

Capital One

Manager, Process Management

Toronto, ON · Hybrid

CA$130K - CA$148K/yr

Our Process Managers are deployed across all areas of the business - Fraud, Customer Service, Customer Resiliency, Customer Acquisitions, Payments and more - and have a huge impact on ensuring we are ...

Capital One

Sr. Associate, Process

Toronto, ON · Hybrid

The process manager will be responsible for improving process improvements, validating business intent and working with internal and external stakeholders to ensure we are working towards improving ...

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Senior Manager Cross Process Integration

Toronto, ON · On-site

CA$111K - CA$149K/yr

With a customer-first mindset, we make doing business with McCain easy. About the role. The Senior Manager - Cross Process Integration plays a critical leadership role in driving the design ...

Omers

Lead, AI & Automation Process

Toronto, ON

This role combines the strategic planning and leadership of a Project Manager with the analytical, process improvement, and solution design expertise of a Business Analyst, requiring the successful ...

City of Toronto

BUSINESS ANALYST

Toronto, ON

CA$89K - CA$132K/yr

Leads review/re-engineering sessions and business process mapping exercises with key stakeholders and senior management to document business processes, systems and data requirements, and identifies ...

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Business Process Manager information

What does a business process manager do?

A Business Process Manager is responsible for analyzing, designing, and optimizing an organization's business processes to improve efficiency, quality, and productivity. They work closely with different departments to identify areas for improvement, streamline operations, and implement best practices. Their role often includes mapping workflows, managing process change initiatives, and ensuring that processes align with strategic business goals.

What does a business process manager do?

A business process manager evaluates current business processes and designs, tests, and implements new processes to improve efficiency, profitability, and performance. As a business process manager, your primary duties include ensuring that your ideas conform to the organization’s long-term business strategy and collaborating with different departments so processes work in harmony. You also report on the entire implementation procedure.

What are the key skills and qualifications needed to thrive as a business process manager, and why are they important?

To thrive as a Business Process Manager, you need expertise in process mapping, analysis, and improvement methodologies such as Lean or Six Sigma, often supported by a bachelor’s degree in business or a related field. Familiarity with business process management (BPM) software, data analytics tools, and relevant certifications like Six Sigma Green Belt are typically required. Strong communication, leadership, and problem-solving skills help you drive change and collaborate across departments. These competencies are vital for streamlining operations, increasing efficiency, and delivering measurable organizational improvements.

What are some typical challenges a business process manager faces when implementing process improvements across departments?

Business Process Managers often encounter challenges such as resistance to change from employees, difficulties in aligning processes across diverse departments, and ensuring that improvements do not disrupt ongoing operations. Successful managers address these by fostering strong communication, involving key stakeholders early, and providing clear training and support. Navigating these challenges requires adaptability, collaboration, and a strong understanding of both business objectives and team dynamics.

What is the difference between Business Process Manager vs Business Analyst?

AspectBusiness Process ManagerBusiness Analyst
Primary FocusOverseeing and improving business processesAnalyzing and defining business requirements
Skills & CertificationsProcess improvement, project management, certifications like Six SigmaRequirements gathering, data analysis, certifications like CBAP
Work EnvironmentOperations, process improvement teams, managementProject teams, IT departments, business units
Industry UsageManufacturing, finance, healthcare, any process-driven industryIT, finance, consulting, business development

While both roles aim to improve business efficiency, Business Process Managers focus on managing and optimizing processes, whereas Business Analysts concentrate on analyzing business needs and defining requirements for solutions.

How much does a business process manager make in the US?

The average salary for a business process manager in the US is approximately $85,000 to $120,000 per year, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher salaries, often exceeding $130,000 annually.

What is the role of a business process manager?

A business process manager is responsible for analyzing, designing, implementing, and optimizing organizational processes to improve efficiency and effectiveness. They often use tools like process mapping and workflow analysis and may oversee process improvement initiatives or projects. Strong analytical skills and knowledge of business operations are essential for this role.
More about Business Process Manager jobs

What are the most commonly searched types of Business Process jobs in Toronto, ON?

The most popular types of Business Process jobs in Toronto, ON are:

What are popular job titles related to Business Process Manager jobs in Toronto, ON?

For Business Process Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Business Process Manager jobs in Toronto, ON look for?

The top searched job categories for Business Process Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Business Process Manager jobs?

Cities near Toronto, ON with the most Business Process Manager job openings:

Business Process Manager jobs near you
Infographic showing various Business Process Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution.

Business Process Manager

Fuze HR Solutions Inc.

Mississauga, ON

Full-time

Posted 10 days ago

Job description

Business Process Architect
Location: Mississauga, ON
Employment Type: Full-Time, Permanent

About the Opportunity
Our client is a well-established Canadian organization undergoing a significant business transformation focused on improving operational performance, strengthening its processes, and building a more scalable operating model.

As part of this transformation, they are seeking a Business Process Architect to design, implement, govern, and continuously improve the processes that support the organization’s future-state operating model.

This is a strategic, business-facing role that sits at the intersection of operations, technology, and organizational strategy. The successful candidate will work closely with leaders across the organization to translate business objectives into practical, measurable, and sustainable ways of working.

This position is ideal for someone who enjoys solving complex business problems, connecting processes across functions, and turning strategy into operational reality.

Key Responsibilities
  • Develop and maintain an enterprise-wide process architecture aligned with organizational capabilities and strategic priorities.
  • Design and implement future-state business processes across key value streams, including order management, procurement, inventory, supply chain, and customer service.
  • Own and maintain the organization's process repository and establish a consistent framework for documenting and managing business processes.
  • Identify opportunities to simplify, standardize, automate, and improve processes to enhance efficiency and customer outcomes.
  • Establish process performance measures and use data to identify opportunities for continuous improvement.
  • Partner with leaders across operations, sales, purchasing, finance, supply chain, and other business functions to facilitate process design and improvement initiatives.
  • Lead cross-functional workshops to assess current-state processes, identify gaps, and develop practical future-state solutions.
  • Translate business process requirements into clear functional requirements for ERP, CRM, warehouse, CPQ, and other technology solutions.
  • Collaborate with technology teams and external implementation partners while maintaining ownership of the business process perspective.
  • Develop and implement process governance standards, ownership models, and continuous improvement practices.
  • Coach process owners and business stakeholders on process management, governance, and performance measurement.
  • Support organizational change by helping teams understand, adopt, and sustain new processes and ways of working.
  • Monitor process performance and make recommendations to improve service levels, cycle times, cost efficiency, inventory performance, and overall operational effectiveness.
Qualifications & Experience
  • 7+ years of experience in business process management, process architecture, operational excellence, business transformation, or a related discipline.
  • Strong understanding of how business processes operate across functions within a complex, multi-site or distribution-oriented organization.
  • Experience working with end-to-end supply chain, order-to-cash, procure-to-pay, inventory, or service-related processes.
  • Strong knowledge of Business Process Management (BPM) methodologies and Lean Six Sigma principles.
  • Hands-on experience with business process modelling, including BPMN or similar process modelling standards.
  • Experience developing current-state and future-state process models and translating business capabilities into operational processes.
  • Strong understanding of enterprise architecture concepts and the relationship between business capabilities, processes, technology, and data.
  • Experience working with ERP systems and the ability to understand system functionality, configuration, data structures, and business requirements.
  • Strong analytical skills with the ability to use data and performance metrics to evaluate process effectiveness.
  • Excellent facilitation and stakeholder management skills, with the ability to work effectively with both senior leadership and front-line operational teams.
  • Strong communication skills and the ability to simplify complex business and technical concepts for diverse audiences.
  • Demonstrated ability to lead change and influence stakeholders in a cross-functional environment.
Preferred Qualifications
  • CBPP, Lean Six Sigma Black Belt, TOGAF, or another relevant professional certification.
  • Experience with enterprise architecture, capability modelling, or process management platforms.
  • Experience with process mining or business process automation technologies.
  • Experience with ERP transformation or implementation projects.
  • Supply chain or operations-related credentials such as APICS/ASCM certification.
  • Previous experience within distribution, wholesale, manufacturing, logistics, industrial products, or another operationally complex environment.
  • Experience working within a multi-location or branch-based organization.
If you are a strategic and hands-on process professional who enjoys connecting business strategy with operational execution, this could be an excellent opportunity to make a significant impact.
 
This posting reflects an active vacancy. 
We use applicant tracking software and technology-assisted tools to support the screening and management of applications; all hiring decisions are made by our recruitment team.


 
We thank all applicants for their interest; however, due to application volume, only those selected for further consideration will be contacted.