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Business Process Analyst Jobs in Toronto, ON (NOW HIRING)

FNZ

Business Process Analyst

Toronto, ON · On-site

RoleSummary The Process Analyst supports the definition and documentation of future-state business processes that underpin the delivery of FNZ's platform solutions for wealth management clients. The ...

FNZ

Sr. Business Process Analyst

Toronto, ON · On-site

RoleSummary The Senior Process Analyst plays a critical role in defining and modelling future-state business processes that enable successful implementation of FNZ's platform solutions forourclients.

SNC-Lavalin

Business Analyst

Toronto, ON · On-site

Application of the Business Analysis Body of Knowledge methodology, processes and tools in conjunction with ITM Project Management standards and procedures. * Elicit and document business ...

City of Toronto

BUSINESS ANALYST

Toronto, ON

CA$89K - CA$132K/yr

The Business Analyst in the Operations Support unit, currently based out of Metro Hall location ... Documents and analyzes business systems and/or processes; identifies a range of feasible options ...

New

Best Buy Canada

Process Engineering Analyst

Brampton, ON

CA$65K - CA$70K/yr

In this role, you'll partner with engineers, analysts, and operational stakeholders to analyze distribution center processes and performance data, identify improvement opportunities, and lead the ...

Vale

Business Analyst Controlling Global

Toronto, ON · On-site

This position partners closely with IT, Business Process Owners, Business Process Delegates, Business Units, Business Process Analysts, training and communications teams, and functional SMEs to ...

Vale

Business Analyst Mining Operations

Toronto, ON · On-site

This position partners closely with IT, Business Process Owners, Business Process Delegates, Business Units, Business Process Analysts, training and communications teams, and functional SMEs to ...

University of Toronto

Business Analyst

Toronto, ON · On-site

CA$91K/yr

A certificate in Business Process Management and/or Business Analysis are considered an asset ... Minimum five (5) years experience working with business process and/or business analysis on large ...

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Business Process Analyst information

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How much do business process analyst jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for business process analyst in Toronto, ON is $40.69, according to ZipRecruiter salary data. Most workers in this role earn between $30.28 and $48.63 per hour, depending on experience, location, and employer.

What is a business process analyst?

As a business process analyst, you examine a company’s operations and processes to find areas for improvement. You may work as part of an external management consulting firm or be hired directly by the company or organization. Your job duties include reviewing business administration procedures, interviewing employees for performance data, and creating reports based on your analysis.

What does a business process analyst do?

A Business Process Analyst evaluates and improves organizational processes to enhance efficiency and effectiveness. They work closely with various departments to identify bottlenecks, gather requirements, and develop solutions that streamline workflows. Their responsibilities often include analyzing current business processes, documenting findings, recommending improvements, and sometimes helping implement new systems or procedures. The goal is to help the organization operate more smoothly and cost-effectively.

What are the key skills and qualifications needed to thrive as a business process analyst, and why are they important?

To thrive as a Business Process Analyst, you need strong analytical skills, process mapping expertise, and a background in business or related fields, often supported by a bachelor’s degree. Familiarity with process modeling tools such as Visio or Bizagi, as well as certifications like Lean Six Sigma, are commonly required. Excellent communication, problem-solving, and stakeholder management skills help analysts facilitate change and drive process improvements. These abilities are crucial for identifying inefficiencies, optimizing workflows, and ensuring successful project outcomes.

How does a business process analyst typically collaborate with cross-functional teams to implement process improvements?

Business Process Analysts regularly work with various departments—such as IT, operations, finance, and HR—to gather insights, map current processes, and identify areas for improvement. They facilitate workshops, conduct interviews, and lead meetings to ensure all stakeholder perspectives are considered. Once solutions are identified, Business Process Analysts coordinate with these teams to pilot changes, monitor outcomes, and refine processes based on feedback. This collaborative approach ensures that improvements are practical, widely supported, and sustainable across the organization.

What is the difference between Business Process Analyst vs Business Systems Analyst?

AspectBusiness Process AnalystBusiness Systems Analyst
Required CredentialsBachelor's in Business, Management, or related field; certifications like CBAP or Six SigmaBachelor's in IT, Computer Science, or related; certifications like CBAP or CBSA
Work EnvironmentCorporate offices, consulting firms, or project-based settingsIT departments, software companies, or consulting firms
Employer & Industry UsageFinance, healthcare, manufacturing, and other industries focusing on process improvementTechnology, software development, and organizations implementing new systems

While both roles involve analyzing and improving organizational functions, Business Process Analysts focus on optimizing workflows and processes, whereas Business Systems Analysts concentrate on implementing and supporting IT systems to meet business needs.

How much do business process analysts make in the US?

Business process analysts in the US typically earn a median annual salary of around $70,000 to $90,000, with experienced professionals and those in senior roles earning over $100,000. Salaries vary based on industry, location, experience, and certifications such as Six Sigma or BPM tools.

Is a business process analyst a good career?

A business process analyst is a valuable role focused on analyzing and improving organizational workflows, often requiring skills in data analysis, process modeling, and tools like BPMN or Six Sigma. It offers opportunities for career growth, cross-industry employment, and typically involves a combination of analytical and communication skills.
More about Business Process Analyst jobs

What are the most commonly searched types of Business Process Analyst jobs in Toronto, ON?

The most popular types of Business Process Analyst jobs in Toronto, ON are:

What are popular job titles related to Business Process Analyst jobs in Toronto, ON?

For Business Process Analyst jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Business Process Analyst jobs in Toronto, ON look for?

The top searched job categories for Business Process Analyst jobs in Toronto, ON are:

Business Process Analyst jobs near you
Infographic showing various Business Process Analyst job openings in Toronto, ON as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $84,631 per year, or $40.7 per hour.

Business Process Analyst

FNZ

Toronto, ON • On-site

Full-time

Re-posted 2 days ago

Job description

RoleSummary

The Process Analyst supports the definition and documentation of future-state business processes that underpin the delivery of FNZ's platform solutions for wealth management clients. The PA works closely with Solution Consultants, Functional Leads, QA teams, Business Readiness, and client SMEs to develop accurate, standards-compliant BPMN models that reflect approved requirements and enable downstream delivery activities.

This role is hands-on and detail-oriented, with a strong focus on consuming requirements, interpreting functional intent, and producing clear and traceable process models that support testing, operational readiness, and solution implementation

KeyResponsibilities

Process Modelling & Analysis

  • Produce future-state business process models in BPMN 2.0 (Level 1 Descriptive), following established methodologies and modelling standards.

  • Interpret functional requirements, business rules, and TOM components to ensure process models accurately reflect expected behaviour.

  • Decompose end-to-end journeys into logical process steps and reusable sub-processes.

  • Ensure process models are complete, consistent, and ready for stakeholder review.

Traceability & Documentation

  • Maintain process-level traceability to Jira stories, system interactions, regulatory obligations, outputs, and procedures.

  • Track and manage clarifications, gaps, and follow-up items throughout modelling review cycles.

  • Support QA by ensuring the processes clearly articulate expected outcomes and scenarios.

Stakeholder Collaboration

  • Participate in process walkthroughs with internal teams and client SMEs to review, refine, and validate future-state processes.

  • Collaborate with Solution Consultants to confirm functional intent and clarify requirements where needed.

  • Coordinate with Project Managers to understand modelling timelines, deliverables, and priority focus areas.

  • Engage Business Readiness teams to ensure process artefacts support downstream operational preparation.

Continuous Learning & Team Contribution

  • Apply BPMN best practices and modelling standards to all process documentation.

  • Seek guidance and feedback fromSenior Process Analysts to enhance modelling skills and domain knowledge.

  • Contribute to continuous improvement initiatives within the Process Analysis team

Experience& Skills Required

RequiredIndustry Knowledge

  • General investment/wealth/life and/orpensions productsand the markets in which FNZ and our customers operate.

  • FNZ Platformexperiencepreferred, including beingknowledgeable about1-2functional areas of the platform.

  • For the jurisdiction being hired for, anappreciationof the regulatory environment FNZ operates.

  • 3+ years of experience in a delivery/consulting environmentinfinancial services/wealth market.

  • 2-3 years of experience in business analysis or process modelling roles, ideally within financial services or wealth management.

  • Foundational understanding of Canadian wealth concepts and operational processes.

  • Familiarity with Canadian investmentproduct types (RRSP, TFSA, RIF, LIF, etc.) and industry service providers (exchanges, depositories, custodians).

  • Experience working within Agile delivery environments, using Jira/Confluence or similar tools

Required Knowledge &Skills

  • 1stclass degree or equivalent experience

  • Experience working within a business analysis / consulting role.

  • Experience within anenvironment of continuous improvement and capability development.

  • Confident, and able to take initiative given client- and delivery-focused environment.

  • Independent, self-directing and delivery focused working style.

  • Intermediate computer skills essential.

  • Excellent organisational, administration and time management skills,with attention to detail and completeness.

  • Excellent written, verbal, and presentation skills, with experience facilitating stakeholder workshops.

  • Experience workingwith internal and externalclients.

  • Strong workingknowledge of BPMN 2.0 with at least2years of hands-on process modelling experience

  • Ability to interpret and translate requirements intoclear andaccurateprocess models.

  • Strong analytical thinking and problem-solving skills.

  • Ability to work independently in a delivery-focused environment while managing multiple priorities.

Preferred Skills

  • Familiarity with Canadian wealth products (RRSP, TFSA, RIF, LIF).

  • Knowledge of capital markets service providers and industry infrastructure.

About FNZ Culture

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That's why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

Customer obsessed for the long-term

Think big and make an impact

Act now and own it all the way

Challenge, commit and win together

Read more about The FNZ Way and our values:www.fnz.com/culture

Opportunities

  • Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.

  • Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies;

  • Working in a flexible and agile way that meets the needs of the business and personal circumstances;

  • Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;

  • We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

Commitment to Equal Opportunities

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.

In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.

#LL-RR1

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world's leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

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