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Process Analyst Jobs in Toronto, ON (NOW HIRING)

FNZ

Business Process Analyst

Toronto, ON

RoleSummary The Process Analyst supports the definition and documentation of future-state business processes that underpin the delivery of FNZ's platform solutions for wealth management clients. The ...

FNZ

Sr. Business Process Analyst

Toronto, ON

RoleSummary The Senior Process Analyst plays a critical role in defining and modelling future-state business processes that enable successful implementation of FNZ's platform solutions forourclients.

Scotiabank

Senior Analyst, ITSM Governance

Toronto, ON · Hybrid

Familiar with at least one major process analysis technique or framework including Value Stream ... Mapping, SixSigma, Hierarchical Task Analysis, System Mapping, etc. What's in it for you? Diversity ...

Denso

Process Engineering 2

Guelph, ON

CA$78K - CA$101K/yr

Performs product/process analysis for cost reduction, quality improvement, and improved efficiency * Performs other duties as required Key Qualifications/Requirements: * Must have a post secondary ...

Scotiabank

Process Manager

Toronto, ON · Hybrid

Familiar with at least one major process analysis technique or framework including Value Stream Mapping, SixSigma, Hierarchical Task Analysis, System Mapping, etc What's in it for you? Diversity ...

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Process Analyst information

What are the key skills and qualifications needed to thrive as a Process Analyst, and why are they important?

To thrive as a Process Analyst, you need strong analytical skills, process mapping expertise, and a relevant degree such as in business, engineering, or a related field. Familiarity with tools like Microsoft Visio, Six Sigma methodologies, and process management software is typically required, and certifications like Lean Six Sigma Green Belt are advantageous. Exceptional problem-solving, attention to detail, and effective communication skills help Process Analysts excel in identifying inefficiencies and collaborating with stakeholders. These skills are crucial for optimizing workflows, driving continuous improvement, and delivering measurable value to organizations.

What are some common challenges Process Analysts face when working on process improvement initiatives?

Process Analysts often encounter challenges such as resistance to change from stakeholders, difficulties in gathering accurate data, and balancing multiple priorities across departments. Effectively communicating the benefits of proposed changes and building trust with team members are essential to overcoming these obstacles. Additionally, Process Analysts must be adept at navigating complex organizational structures to ensure successful project implementation and continuous improvement.

What are Process Analysts?

Process Analysts are professionals who evaluate, design, and optimize business processes within an organization. They analyze existing workflows, identify inefficiencies, and recommend improvements to help increase efficiency, reduce costs, and enhance overall performance. Process Analysts often use data and process mapping tools to document and redesign processes, ensuring they align with organizational goals and compliance requirements. They collaborate with different departments and stakeholders to implement changes and monitor results.
What are popular job titles related to Process Analyst jobs in Toronto, ON? For Process Analyst jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Process Analyst jobs in Toronto, ON look for? The top searched job categories for Process Analyst jobs in Toronto, ON are:
Process Analyst jobs near you
Infographic showing various Process Analyst job openings in Toronto, ON as of July 2026, with employment types broken down into 2% Locum Tenens, 86% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 82% Physical, 9% Hybrid, and 9% Remote job distribution.

Business Process Analyst

FNZ

Toronto, ON

Full-time

Posted 6 days ago

Job description

RoleSummary

The Process Analyst supports the definition and documentation of future-state business processes that underpin the delivery of FNZ's platform solutions for wealth management clients. The PA works closely with Solution Consultants, Functional Leads, QA teams, Business Readiness, and client SMEs to develop accurate, standards-compliant BPMN models that reflect approved requirements and enable downstream delivery activities.

This role is hands-on and detail-oriented, with a strong focus on consuming requirements, interpreting functional intent, and producing clear and traceable process models that support testing, operational readiness, and solution implementation

KeyResponsibilities

Process Modelling & Analysis

  • Produce future-state business process models in BPMN 2.0 (Level 1 Descriptive), following established methodologies and modelling standards.

  • Interpret functional requirements, business rules, and TOM components to ensure process models accurately reflect expected behaviour.

  • Decompose end-to-end journeys into logical process steps and reusable sub-processes.

  • Ensure process models are complete, consistent, and ready for stakeholder review.

Traceability & Documentation

  • Maintain process-level traceability to Jira stories, system interactions, regulatory obligations, outputs, and procedures.

  • Track and manage clarifications, gaps, and follow-up items throughout modelling review cycles.

  • Support QA by ensuring the processes clearly articulate expected outcomes and scenarios.

Stakeholder Collaboration

  • Participate in process walkthroughs with internal teams and client SMEs to review, refine, and validate future-state processes.

  • Collaborate with Solution Consultants to confirm functional intent and clarify requirements where needed.

  • Coordinate with Project Managers to understand modelling timelines, deliverables, and priority focus areas.

  • Engage Business Readiness teams to ensure process artefacts support downstream operational preparation.

Continuous Learning & Team Contribution

  • Apply BPMN best practices and modelling standards to all process documentation.

  • Seek guidance and feedback fromSenior Process Analysts to enhance modelling skills and domain knowledge.

  • Contribute to continuous improvement initiatives within the Process Analysis team

Experience& Skills Required

RequiredIndustry Knowledge

  • General investment/wealth/life and/orpensions productsand the markets in which FNZ and our customers operate.

  • FNZ Platformexperiencepreferred, including beingknowledgeable about1-2functional areas of the platform.

  • For the jurisdiction being hired for, anappreciationof the regulatory environment FNZ operates.

  • 3+ years of experience in a delivery/consulting environmentinfinancial services/wealth market.

  • 2-3 years of experience in business analysis or process modelling roles, ideally within financial services or wealth management.

  • Foundational understanding of Canadian wealth concepts and operational processes.

  • Familiarity with Canadian investmentproduct types (RRSP, TFSA, RIF, LIF, etc.) and industry service providers (exchanges, depositories, custodians).

  • Experience working within Agile delivery environments, using Jira/Confluence or similar tools

Required Knowledge &Skills

  • 1stclass degree or equivalent experience

  • Experience working within a business analysis / consulting role.

  • Experience within anenvironment of continuous improvement and capability development.

  • Confident, and able to take initiative given client- and delivery-focused environment.

  • Independent, self-directing and delivery focused working style.

  • Intermediate computer skills essential.

  • Excellent organisational, administration and time management skills,with attention to detail and completeness.

  • Excellent written, verbal, and presentation skills, with experience facilitating stakeholder workshops.

  • Experience workingwith internal and externalclients.

  • Strong workingknowledge of BPMN 2.0 with at least2years of hands-on process modelling experience

  • Ability to interpret and translate requirements intoclear andaccurateprocess models.

  • Strong analytical thinking and problem-solving skills.

  • Ability to work independently in a delivery-focused environment while managing multiple priorities.

Preferred Skills

  • Familiarity with Canadian wealth products (RRSP, TFSA, RIF, LIF).

  • Knowledge of capital markets service providers and industry infrastructure.

About FNZ Culture

Our culture is what drives us. It's at the heart of who we are and everything we do. It's what inspires, excites and moves us forward. Our ambition is to create a culture for growth, one that opens up limitless opportunities for our employees, customers and the wider world. At FNZ we know that great impact is only possible with great teamwork.

That's why we value the strength and diversity of thought in our global team.

The FNZ Way is the cornerstone of what we do. It is comprised of four values that set the standard for how everyone at FNZ interacts with each other, with our customers, and with all our diverse stakeholders around the world.

Customer obsessed for the long-term

Think big and make an impact

Act now and own it all the way

Challenge, commit and win together

Read more about The FNZ Way and our values:www.fnz.com/culture

Opportunities

  • Right from day one, you will work alongside exceptional, multicultural teams - experts in their respective fields - who will inspire and challenge you to make your greatest impact.

  • Be part of a highly successful, rapidly growing, global business that is leading the delivery of financial services via cloud computing and partners with some of the world's largest companies;

  • Working in a flexible and agile way that meets the needs of the business and personal circumstances;

  • Remuneration, significant financial rewards and career advancement is based on individual contribution and business impact rather than tenure or seniority;

  • We provide global career opportunities for our best employees at any of our offices in the UK, EU, US, Canada, South Africa and APAC.

Commitment to Equal Opportunities

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity/race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.

In addition, we want to ensure accessibility needs are well supported, if you require specific support please advise us.

#LL-RR1

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with the world's leading financial institutions, with over US$2.4 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.

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