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Business Process Associate Jobs in Nepean, ON (NOW HIRING)

Customer Experience Associate

Kanata, ON · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Customer Experience Associate

Stittsville, ON · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22 - CA$27.21/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Customer Experience Associate

Ottawa, ON · On-site

CA$22.50 - CA$28.33/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

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Business Process Associate information

See Nepean, ON salary details

$5

$22

$28

How much do business process associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for business process associate in Nepean, ON is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.55 and $27.98 per hour, depending on experience, location, and employer.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

Is a business process associate a stressful job?

A business process associate role involves analyzing and improving business workflows, which can be demanding depending on workload and deadlines. The job often requires attention to detail, problem-solving skills, and the ability to manage multiple tasks, which may contribute to stress levels in high-pressure environments.

What cities near Nepean, ON are hiring for Business Process Associate jobs?

Cities near Nepean, ON with the most Business Process Associate job openings:

Infographic showing various Business Process Associate job openings in Nepean, ON as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,508 per year, or $22.8 per hour.

Associate Director - Integrated Business Management

Canadian Blood Services

Ottawa, ON

CA$132K - CA$155K/yr

Full-time

Retirement, PTO

Posted 7 days ago


Job description

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis. 

Job posting ID: 9133

Employment status: Temporary full-time
Position's anticipated end date: 2028-09-29 

 

Salary/Rate of pay: $132,300 - 155,600

Application deadline: 2026-09-07 

  • This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

Together, the work we do connects people and changes lives - including your own. 

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About The Role: 
Canadian Blood Services is looking for a temporary full-time Associate Director - Integrated Business Management to join our Supply Chain division. 

The Integrated Business Management function is responsible for strengthening Integrated Business Planning (IBP) capabilities across Canadian Blood Services, ensuring strategic priorities, operational plans, financial objectives, and organizational resources are aligned through an integrated planning and decision-making framework. Reporting to the Director, Supply Chain Technology and Enablement, you will serve as the Supply Chain process owner for Integrated Business Planning, leading efforts to strengthen planning capabilities, governance, performance management, and decision-making processes across the organization.

In this role, you will strengthen planning processes, governance, performance management, and decision-making frameworks to ensure alignment between strategic priorities, operational plans, financial objectives, and organizational resources. Working cross-functionally with Supply Chain, Finance, Donor Experience, Corporate Relations & Collections, Medical Affairs & Innovation, Manufacturing, Digital Solutions & Technology, and Strategy, you will facilitate and continuously improve planning forums and governance processes while establishing new planning and alignment processes that will be foundational to the organization's planning maturity.

Success in this role requires strong leadership through influence, facilitation, and collaboration, partnering with stakeholders across the organization to drive integrated decision-making and organizational alignment. This position currently has no direct reports, though the structure may evolve as the function matures.

 
Formula for success:    

  • Using your expertise in integrated business planning, you will establish and strengthen planning frameworks, governance, and operating rhythms that improve alignment across the organization.
  • Drawing on your ability to lead through influence, you will bring together stakeholders from multiple functions to facilitate planning discussions, resolve competing priorities, and support balanced decision-making.
  • You will connect strategic, operational, and financial planning activities, helping leaders understand implications, identify risks and opportunities, and make informed business decisions.
  • Applying strong analytical and problem-solving skills, you will monitor performance, identify root causes of planning challenges, and provide actionable recommendations that improve results.
  • Through effective facilitation and communication, you will guide planning forums and escalation processes, ensuring decisions are aligned, transparent, and supported by relevant information.
  • Leveraging your understanding of planning processes and technology, you will support modernization initiatives and continuous improvement efforts that enhance forecasting, visibility, and decision quality.

 
Desired education & skills: 

  • Bachelor's degree in Supply Chain Management, Business Administration, Engineering, Operations Management, Finance, Healthcare Administration, Information Systems, or a related field; MBA or relevant professional certifications (APICS/ASCM, Oliver Wight) are considered assets.
  • 5-10 years of progressive experience in Integrated Business Planning (IBP), supply chain planning, operations, strategy, finance, business transformation, or related disciplines.
  • Proven experience implementing and enhancing IBP, S&OP, or cross-functional planning frameworks within complex organizations.
  • Strong business acumen and analytical capabilities, with the ability to translate strategic priorities into operational plans, KPIs, and actionable insights.
  • Demonstrated success leading business process improvement, operating model design, and transformation initiatives.
  • Experience with planning technologies and analytics tools such as SAP IBP, SAP S/4HANA, scenario modeling, advanced analytics, or other decision-support platforms is an asset.
  • Strong leadership, stakeholder management, and change management skills, including facilitation, influencing, negotiation, capability development, and continuous improvement.
  • Excellent communication, planning, organizational, and interpersonal skills, with the ability to collaborate effectively across functions; experience in healthcare, manufacturing, supply chain, biologics, or other regulated environments is an asset.

What we offer you:

  • Competitive base salary range.
  • Annual Performance Award up to 10%.
  • Payment in lieu for vacation and benefits
  • Defined benefits pension plan.
  • Employee discounts, wellness programs and professional advancement opportunities.


What You Can Expect

  • This role will work in a hybrid environment with requirements to be onsite at one of Canadian Blood Services location at least 40% of the time/2 days of the week.
  • You will work Monday to Friday, 37.5 hours per week, 7.5 hours a day. 
  • Travel up to 25% of the time to other CBS locations, as required to support business needs.


If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment will be contacted. Emails are sent directly from our system, to ensure you receive them please add donotreply@blood.ca and system@successfactors.com to your safe senders list. 

Applicants who require accommodation should discuss their needs with us.

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