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Business Process Associate Jobs in Nepean, ON (NOW HIRING)

Td

Customer Experience Associate

Ottawa, ON · On-site

CA$22 - CA$27.21/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

Td

Customer Experience Associate

Ottawa, ON · On-site

CA$22 - CA$27.21/hr

... Associate. We are expecting an all-around champion who can understand customer needs andadvisebest ... business processes ina timelyandaccuratemanner * Connect personally with customers toadvisethem ...

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All JobsBusiness Process Associate JobsBusiness Process Associate Jobs in Nepean, ON

Business Process Associate information

See Nepean, ON salary details

$5

$22

$28

How much do business process associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for business process associate in Nepean, ON is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $15.55 and $27.98 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

More about Business Process Associate jobs
What cities near Nepean, ON are hiring for Business Process Associate jobs? Cities near Nepean, ON with the most Business Process Associate job openings:
Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in Nepean, ON as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $47,508 per year, or $22.8 per hour.

Government and Public Sector Operations, Associate

PwC

Ottawa, ON • On-site

Full-time

Posted 24 days ago

PwC rating

8.3

Company rating: 8.3 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

27th of 72 rated business consultants

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations Strategy

Management Level

Associate

Job Description & Summary

A career in Government and Public Sector (G&PS) Operations and Procurement (Ops & Proc) team within the Consulting Practice, will provide you with the opportunity to work in a dynamic environment that adapts to the quick changing needs of the public sector community while upholding principles of transparency, compliance and efficiency. The Operations & Procurement team will provide you with the opportunity to help government and public sector organizations with their business transformation initiatives, bridging the gap between business and technology.
We focus on a series of service offerings such as:
-Digital and operations transformations: Enabling digital and operations transformations' design and execution.
-Service delivery and program excellence: Aligning our clients' services and programs to strategy to deliver performance and outcomes.
-Productivity and operations optimization: Unlocking efficiencies, including clearing existing process bottlenecks leading to enhanced productivity, and optimizing costs effectively aligning resources to strategy.
By providing tailored expertise and solutions, our consultants play a pivotal role in driving positive change within organizations to improve services provided to citizens.

The Opportunity:

AsaGovernment and Public Sector Operations, Associate,unlock your potential and embrace the chance to drive meaningful outcomesthat'llelevate your career. Your role will include, butisn'tlimited to:

  • Work with other talented PwC professionals on high-profile engagements, you will have diverse and challenging opportunities to bring yourexpertiseto the following areas:

    • Business transformations design and execution, including program and project management and benefits analysis / business case support

    • Business architecture to inform solution design

    • Operational readiness, including impact assessment of legislation / policy on strategy (and vice versa)

    • Performance frameworks and evaluation

    • Service Delivery Model (SDM) development and options analysis

    • Program implementation and transition support

    • Fit for purpose service / program review and evaluation

    • Target Operating Model (TOM) design and options analysis

    • Business process design / re-engineering and productivity / cost optimization

  • Support the preparation ofreports and presentations that convey findings, recommendations, and project progress. Maintain project documentation and ensure data accuracy.

  • Collaborate with your team to develop project plans, timelines, and deliverables.Assistin the execution of project tasks and continuously communicate progress and/or concerns and provide effective delivery on engagements.

  • Provide support for project management activities, including managing engagement financials, and completion of engagement risk and quality processes.

  • Use a range of tools and techniques to perform structured problem solving. Demonstrate critical thinking and the ability to bring order to unstructured problems.

  • Support your team in engaging with clients to understand their operational challenges and goals.Assistin conducting client interviews,facilitatingworkshops, and data collection toidentifyimprovement opportunities. Broaden your understanding of your clients and their industries.

  • Conduct data analysis, market research, and industry benchmarking to provide insights and recommendations.Assistin assessing current processes andidentifyingareas for operational improvement.

  • Stayup-to-datewith industry trends, best practices, and emerging technologies.

  • Use a broad range of tools and techniques to extract insights from current industry or sector trends. Use feedback and reflection to developself-awareness, personalstrengths,and address development areas.

What You'll Bring:
Your skills, knowledge, and experiences are what set you apart.Here'swhat we look for:

  • 2-3 years' experience with project-based work in the public sector OR exposure to a consulting environment

  • Experience working with and/or supportinglarge, complex system related implementations(e.g.SaaS, HCM, ERP implementation).

  • Strong data modeling and visualization skills, including knowledge andproficiencyin tools such as Microsoft Excel, MicrosoftPowerBI, Alteryx, Python, etc.isconsidered a strong asset.

  • Strong analytical and problem-solving skills.

  • Experience using AI tools to improve productivity and process efficiency

  • Excellent communication (written and verbal) and interpersonal skills, to impact, build relationships with an open mind and are passionate about client service excellence.

  • Customer-centric mindset for enhancing client relationships.

  • Ability to adapt to and implement technological solutions.

  • Interest in the government and public sector industry, withat least a fundamental understanding of thedifferent typesof government and public sector entities, their structures, policies, and regulations.

  • Interestin learning about emerging technologies and their impact on us and our clients.

  • A demonstrated commitment to valuing differences and working alongside and/or coaching diverse people and perspectives.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $58,400 - $97,500. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Whyyou'lllove PwC

We'reinspiring and empowering our people to change the world. Powered by the latest technology,you'llbe a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level.

We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at:https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations,Metisand Inuit Peoples. We recognize the systemic racism,colonialismand oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Communication, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Intellectual Curiosity, Logistics Management, Management Consulting, Manufacturing Operations Management, Market Research, Operating Effectiveness Review, Operational Excellence, Operational Performance Management (OPM), Operations Management, Operations Processes, Operations Strategy, Operations Support {+ 13 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

April 22, 2026We're committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).Nous tenons a repondre a vos besoins tout au long du processus de demande d'emploi, d'entrevue et d'embauche. Si vous avez besoin de mesures d'adaptation pour etre parfaitement a l'aise, faites-le-nous savoir a l'etape de la demande d'emploi.L'utilisation de l'intelligence artificielle (IA) dans le domaine du recrutement en est a ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. A certains stades de notre processus de recrutement, nous comptons sur l'IA pour ameliorer votre experience. Par exemple, pendant l'examen du curriculum vit ou l'elaboration d'une liste de recommandations personnalisees, un agent conversationnel pourrait vous demander des precisions ou fixer avec vous un rendez-vous pour l'entrevue. L'IA nous aide a mieux lutter contre les prejuges, car l'evaluation des candidats se fait de facon juste et equitable, sans que les informations d'identification comme le nom ou le sexe soient connues. Elle nous permet egalement de mieux reperer les bons candidats pour un poste et d'evaluer le lien entre leurs competences, leur experience et leurs chances de reussir chez PwC Canada. Bien que l'IA facilite certaines etapes de notre processus de recrutement, les decisions finales d'embauche sont toujours prises par des personnes. Pour en savoir plus sur l'utilisation et la protection de vos donnees personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).

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