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Business Process Associate Jobs in Toronto, ON (NOW HIRING)

RSM

Senior Associate - US Tax

Toronto, ON

CA$64K - CA$103K/yr

Dedicates time to coaching others in tax software, business process, research skills, technical ... The salary range (or starting rate for interns and associates) for this role represents numerous ...

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Business Process Associate information

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$5

$21

$27

How much do business process associate jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for business process associate in Toronto, ON is $21.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.91 and $26.84 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a business process associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a business process associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What is a business process associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

More about Business Process Associate jobs
What are the most commonly searched types of Business Process jobs in Toronto, ON? The most popular types of Business Process jobs in Toronto, ON are:
What are popular job titles related to Business Process Associate jobs in Toronto, ON? For Business Process Associate jobs in Toronto, ON, the most frequently searched job titles are:
What job categories do people searching Business Process Associate jobs in Toronto, ON look for? The top searched job categories for Business Process Associate jobs in Toronto, ON are:
What cities near Toronto, ON are hiring for Business Process Associate jobs? Cities near Toronto, ON with the most Business Process Associate job openings:
Business Process Associate jobs near you
Infographic showing various Business Process Associate job openings in Toronto, ON as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,568 per year, or $21.9 per hour.

Technology Change Management, Senior Associate

RSM

Toronto, ON • On-site

Full-time

Posted 12 days ago

Job description

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.

As a Change Management Senior Associate within our Technology Performance team at RSM, you will play a pivotal leadership role within our Organizational Change Management team. This team focuses on accelerating the time to value for clients by identifying necessary employee behavior changes, reducing resistance to these changes, and sustaining new behaviors to ensure the delivery of business case benefits. In this supervisory position, you will oversee project teams, guide client stakeholders, and ensure the successful delivery of customized solutions that drive change initiatives, enhance employee engagement, and achieve organizational goals.

Responsibilities:

  • Work on the delivery of projects to help optimize all elements of the finance function including but not limited to: Readiness Assessment, Business Process Improvement, Shared Services Implementation, Business Case Development, Technology Deployment, CCRAs, PCT Surveys, Stakeholder Analysis, Communication Plan, TrainingPlanand other Transformation activities

  • Expert understanding of Transformation and ChangeManagement functionand the people, process, and technology that support the business function

  • Subject matter expert in various business processes, including:ProSci: ADKAR, Kotter's, William Bridges,demonstratedunderstand of how organizations function and are structured

  • Drive high-quality work within expectedtimeframesand on budget. Monitor progress, manageriskand ensure clients are kept informed about progress and expected outcomes

  • Understand firm capabilities and ability to expand client service across lines of business

  • Develop industry specialization and drive targeting, marketing, and training activities within industry

  • Build client relationships and deliver quality client services. Work on concurrent projects to completion andassistour clients uncoveradditionalareas of opportunity and manage the business development process

  • Assistin developing new products,solutionsand deliverables for the rapidly changing OCM Transformation environment

Qualifications:

  • Bachelor'sdegree

  • Minimum 4 years' experience working in a large organization or professional services firm

  • 1 yr. experience leading and managing project teams from sales to project closure

  • Strong problem solving and troubleshooting skills with the ability to exercise mature judgment

  • Executive presence and an understanding of stakeholder / client relationship management

  • Ability to travel > 50 % locally and internationally

  • Strong oral and written communication skills, including presentation skills

  • Demonstrated ability to leverage AI tools (e.g., ChatGPT, Copilot) to improve productivity and quality of work

  • Strong understanding of AI limitations, risks, and responsible use practices

  • Ability to critically evaluate and validate AI generated outputs

  • Experience integrating AI into daily workflows and business processes

  • Continuous learning mindset to stay current with emerging AI capabilities

Preferred Qualifications:

  • Fluent in French

  • MBA or advanced degree

  • ProsciChange Management Certification,CCMP (ACMP),APMG Change Management Practitioner

At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmcanada.com/careers/life-at-rsm/rewards-and-benefits.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.

At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $82,500 - $132,000

Individualsselected for this role will be eligible for a discretionary bonus based on firm and individual performance.

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