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Business Process Associate Jobs in Durham, NC (NOW HIRING)

WCPSS

Business Processing Technician

Cary, NC

Associates degree in Accounting or equivalent; * Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Associates degree in Accounting or equivalent; * Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Associates degree in Accounting or equivalent; Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Associates degree in Accounting or equivalent; * Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Associates degree in Accounting or equivalent; Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ...

WCPSS

Business Processing Technician

Cary, NC

Associates degree in Accounting or equivalent; * Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Associates degree in Accounting or equivalent; Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ...

WCPSS

Business Processing Technician

Cary, NC · On-site

Associates degree in Accounting or equivalent; Experience working in payroll, auditing, data ... Experience using Oracle business applications. ESSENTIAL DUTIES AND RESPONSIBILITIES: Processes ...

Fidelity Investments

Senior Business Analyst

Durham, NC · On-site

$89K - $115K/yr

... associates. You will provide business process analysis, requirements expertise, and delivery support throughout the development lifecycle. You will play arole in supporting digital initiatives and ...

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All JobsBusiness Process Associate JobsBusiness Process Associate Jobs in Durham, NC

Business Process Associate information

See Durham, NC salary details

$18

$28

$32

How much do business process associate jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for business process associate in Durham, NC is $28.20, according to ZipRecruiter salary data. Most workers in this role earn between $26.25 and $31.35 per hour, depending on experience, location, and employer.

What are the typical challenges faced by a Business Process Associate when working with cross-functional teams?

Business Process Associates often collaborate with multiple departments to map and improve workflows, which can present challenges such as differing priorities, communication barriers, and varying levels of process understanding. Navigating these challenges requires strong interpersonal skills, the ability to facilitate discussions, and a proactive approach to resolving misunderstandings. Successful Business Process Associates use data-driven analysis and clear documentation to align teams and drive process improvements, ensuring that everyone is working toward common organizational goals.

What work does a process associate do?

A Business Process Associate is responsible for analyzing, documenting, and improving business workflows to increase efficiency. They often use tools like process mapping and data analysis, and collaborate with teams to implement operational changes. The role requires attention to detail and understanding of business operations to optimize processes effectively.

What is the salary of business process associate in SAP?

The salary of a Business Process Associate working with SAP typically ranges from $50,000 to $80,000 annually, depending on experience, location, and certifications. Entry-level positions may start lower, while experienced professionals with SAP modules and process expertise can earn higher salaries.

What are Business Process Associates?

Business Process Associates are professionals who help organizations analyze, document, and improve their business processes. They work to ensure that workflows are efficient and effective, often by identifying bottlenecks and suggesting solutions. Their responsibilities may include data analysis, process mapping, and collaborating with different departments to implement changes. Business Process Associates play a crucial role in driving operational excellence and supporting overall business goals.

Is BA a stressful job?

A Business Process Associate role can involve managing multiple tasks, meeting deadlines, and ensuring process efficiency, which may contribute to work-related stress. However, stress levels vary depending on the organization, workload, and individual skills in time management and problem-solving.

What does a business process associate do?

A business process associate analyzes, documents, and improves organizational workflows to enhance efficiency and productivity. They often use tools like process mapping software and collaborate with teams to implement operational changes, typically requiring strong communication and problem-solving skills.

What is the difference between Business Process Associate vs Business Analyst?

AspectBusiness Process AssociateBusiness Analyst
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, finance, or related area; certifications like CBAP are common
Work EnvironmentOffice setting, supporting process improvements and data entryOffice environment, analyzing business needs and recommending solutions
Employer & Industry UsageUsed across industries for operational support rolesCommon in consulting, finance, and IT sectors for strategic analysis
Search & Comparison IntentUnderstanding operational roles and entry-level positionsComparing analytical roles and strategic responsibilities

The Business Process Associate focuses on supporting and improving operational workflows, often handling data entry and process documentation. In contrast, a Business Analyst analyzes business needs, gathers requirements, and recommends solutions for process improvements. While both roles require similar educational backgrounds, Business Analysts typically have more strategic responsibilities and may require additional certifications.

What are the key skills and qualifications needed to thrive as a Business Process Associate, and why are they important?

To thrive as a Business Process Associate, you need analytical thinking, attention to detail, and a bachelor's degree in business, finance, or a related field. Familiarity with process mapping tools, workflow management systems, and proficiency in Microsoft Office Suite or similar software is typically required. Strong communication, problem-solving, and collaboration skills help you stand out in supporting process improvements and working with cross-functional teams. These competencies are crucial for efficiently analyzing, documenting, and optimizing business processes, ultimately driving organizational efficiency and effectiveness.

What Is a Business Process Associate?

A business process associate is responsible for helping to identify inefficiencies in operations and developing solutions. Depending on the company for which you work, your job duties may include evaluating initiatives related to software or systems implementation, identifying bottlenecks, and ensuring that departments comply with policies and procedures. Qualifications for this career include a few years of experience in quality assurance and process improvement as well as specialized skills, such as analytical problem-solving, attention to detail, and computer literacy. A bachelor’s degree in business management, finance, or a related subject is necessary. Some business process associates have advanced degrees, such as an MBA.

More about Business Process Associate jobs
What are the most commonly searched types of Business Process jobs in Durham, NC? The most popular types of Business Process jobs in Durham, NC are:
What are popular job titles related to Business Process Associate jobs in Durham, NC? For Business Process Associate jobs in Durham, NC, the most frequently searched job titles are:
What job categories do people searching Business Process Associate jobs in Durham, NC look for? The top searched job categories for Business Process Associate jobs in Durham, NC are:
What cities near Durham, NC are hiring for Business Process Associate jobs? Cities near Durham, NC with the most Business Process Associate job openings:
Business Process Associate jobs near you

Senior Process Associate - Customer Care

HCL Technologies Limited

Morrisville, NC

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Job description

  • Shift: 40 hours per week (8 hours per day) Sunday - Saturday 7am - 8pm EST. Flexibity Required: Must be able to work a flexible 8-hour shiift within the operating hours above to support business needs. 

Job Summary:

As a Customer Service Representative, you will be the first point of contact for customers, providing assitance, resolving inquiresm abd ensuring a positive customer experience. 

Duties:

  • Conduct data entry and maintain customer records accurately
  • Make outbound calls to follow up with customers or schedule appointments
  • Demonstrate excellent phone etiquette while assisting customers with their queries
  • Provide exceptional client services by addressing customer concerns promptly and professionally
  • Collaborate with the office team to ensure seamless customer interactions

Experience:

  • HS Diploma OR GED Required
  • 1 - 2 years experience in customer service/call center
  • Typing/Computer Navigation
  • Active Listening Skills
  • Data Entry
  • Proficiency in handling various customer service tasks
  • Strong communication skills and ability to interact with customers courteously

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

  • Pay and Benefits Pay Range Minimum: $14.00 per hour
  • Pay Range Maximum: $15.00 per hour

HCL Tech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.

https://www.hcltech.com/candidate-privacy-notice

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