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Customer Availability Process Associate Jobs (NOW HIRING)

Front Desk

Southampton, NY ยท On-site

$15.50 - $19.75/hr

Answer phone calls and respond to inquiries about services, pricing, and availability * Process ... Prior front desk, receptionist, or customer service experience preferred; spa or hospitality ...

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Customer Availability Process Associate information

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$18.5K

$51K

$75.5K

How much do customer availability process associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer availability process associate in the United States is $50,965.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $62,000.00 per year, depending on experience, location, and employer.

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
More about Customer Availability Process Associate jobs
What cities are hiring for Customer Availability Process Associate jobs? Cities with the most Customer Availability Process Associate job openings:
What states have the most Customer Availability Process Associate jobs? States with the most job openings for Customer Availability Process Associate jobs include:
What job categories do people searching Customer Availability Process Associate jobs look for? The top searched job categories for Customer Availability Process Associate jobs are:
Infographic showing various Customer Availability Process Associate job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $50,965 per year, or $24.5 per hour.

Business Process Manager - II (Associate)

Talent Software Services, Inc

Gwynedd, PA โ€ข On-site

Other

Posted 2 days ago

New


Job description

Patient Health Innovation Business Excellence & Operations
Hybrid with flexible schedule(Once/twice in a week) 
Job Description
Education:
Bachelor''s degree with ~5 years of relevant experience, or
Master''s/MBA with ~2โ€“3 years of relevant experience
Must-haves
Project management experience
Executive communication / strong written and verbal communication
Business process / business operations experience
Strong Microsoft Office skills โ€” especially PowerPoint, Outlook, Excel, Teams/SharePoint
Ability to work independently with minimal hand-holding
Proactive, strategic, and able to take initiative
Teamwork and cross-functional collaboration
Leadership mindset / ability to coordinate work across stakeholders.
Preferred / Nice-to-haves
Healthcare, pharmaceutical, or broader healthcare industry experience
Commercial pharma experience preferred but not required
MBA or master''s degree preferred
Experience in a large, matrixed organization
Experience supporting senior leaders or executive-level meetings.
Day-to-day responsibilities
Roughly 50% meetings and 50% independent work
Prepare slides, meeting recaps, follow-up emails, and communications
Support team meetings, all-hands, strategic initiatives, and process documentation
Coordinate multiple projects at once
Work with up to ~5 core stakeholders day to day, with occasional broader team facilitation
Red flags
Needs frequent direction or hand-holding
Lacks initiative or autonomy
Cannot manage ambiguity or solve problems independently.
Note:
Hybrid with flexible schedule(Once/twice in a week). Remote is accpetable for a qualified candidate.
Commercial Excellence & Innovation (CEI) is a strategic organization within ***''s Human Health division that helps accelerate business performance and improves customer and patient outcomes. CEI brings together diverse capabilitiesโ€”including U.S. Market strategy, patient access, field experience, marketing operations, strategy realization, change management, and patient health innovation.
Within CEI, Patient Health Innovation (PHI) is dedicated to closing gaps in care and advancing patient outcomes by identifying barriers across the patient journey and transforming data-driven insights into scalable, measurable solutions. PHI partners with health systems, advocacy organizations, community stakeholders, and other external collaborators to design and deploy programs, tools, and innovations that support earlier awareness, earlier diagnosis, and stronger connections to care. By bringing together analytics, strategic alliances, innovation, and measurement under a unified mission, PHI helps ensure that patients, providers, and communities can better access and benefit from healthcare innovations while driving meaningful impact across the healthcare ecosystem.
This contractor will support Business Excellence & Operations for the Patient Health Innovation (PHI) team, driving disciplined execution, operational rigor, and cross-functional alignment. This role will help ensure strategic priorities are translated into clear action plans, measurable outcomes, and timely follow-through. The individual will support executive decision-making by preparing leadership materials, leading strategic initiatives, tracking key deliverables, identifying risks and dependencies, and coordinating across teams to improve efficiency, transparency, and accountability.
Key responsibilities
Support senior leadership in coordinating strategic initiatives and business excellence priorities
Track and enable team action items, deliverables, milestones, and performance metrics
Prepare executive-level updates, presentations, and status reporting
Facilitate cross-functional alignment and communication, including with PHI and across our broader Commercial Excellence & Innovation (CEI) department
Identify process gaps, risks, and opportunities for continuous improvement.
Lead process improvement initiatives, including opportunities for AI enablement within our work
Help drive operational discipline, accountability, and execution excellence
Support special projects and ad hoc leadership requests
Manage key PHI team meetings and shared operating files