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Customer Availability Process Associate Jobs in Rome, NY

Carrier

Customer Service Associate

East Syracuse, NY · On-site

$53K - $106K/yr

... and availability • Coordinate with Replacement Components' Sales and Operations groups to ... Carrier EEO Statement and Accommodations Process Carrier is an Equal Opportunity Employer. All ...

Tomra

Redemption Center Associate

Rome, NY · On-site

$17/hr

... availability is needed Redemption Center Store Associates are responsible for assisting customers ... Process and store bottles and cans in an orderly fashion. * Keep a clean and safe work environment ...

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All JobsCustomer Availability Process Associate JobsCustomer Availability Process Associate Jobs in Rome, NY

Customer Availability Process Associate information

See Rome, NY salary details

$17.5K

$48.3K

$71.5K

How much do customer availability process associate jobs pay per year?

As of Aug 10, 2026, the average yearly pay for customer availability process associate in Rome, NY is $48,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $58,700.00 per year, depending on experience, location, and employer.

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What cities near Rome, NY are hiring for Customer Availability Process Associate jobs? Cities near Rome, NY with the most Customer Availability Process Associate job openings:
Customer Availability Process Associate jobs near you
Infographic showing various Customer Availability Process Associate job openings in Rome, NY as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,254 per year, or $23.2 per hour.

Steel Processing Associate | All Shifts

Worthington Steel

Rome, NY • On-site

$20 - $23.40/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Worthington Steel rating

8.4

Company rating: 8.4 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

50th of 538 rated manufacturers

Job description

Steel Processing Associate - All Shifts - Worthington Steel | Rome, NY

Build a career, not just a job.  

Worthington Steel has been part of the Rome community for over 100 years. We're a stable, people-focused company where dependable team members grow, learn, and move up. Many of our leaders started in production - because we promote from within and invest in long-term careers.

Why Worthington Steel

We value reliability, safety, teamwork, and people who want long-term stability. If you're looking for a place that supports your growth and treats you like part of the team, you'll fit right in.

Benefits That Stand Out

We focus on taking care of our people - from day one.

  • Day 1 medical, dental, vision, and life insurance

    Worthington Steel covers ~87% of medical premiums, keeping healthcare affordable.

  • 401(k) with strong company support 

    3% automatic company contribution + up to 2% match - we invest in your future.

  • Quarterly profit sharing 

    Recent annual payouts have averaged $6,000-$10,000, directly sharing company success with employees.

  • Paid time off that respects your life

    11 paid holidays + vacation.

  • Career & family support

    Tuition reimbursement and a $5,000 adoption benefit.

  • Tools & perks that make work better 

    $180 annual boot allowance, on-site fitness center, barbershop, and complimentary coffee & hot beverages.

  • Overtime that pays fairly 

    Time and a half after 40 hours; double time after 48

  • Wage Information

    $20.00-$23.40/hr., based on experience +$2.00/hr shift premium for 2nd and 3rd shift

Shifts & Training

Openings on 1st, 2nd, and 3rd shifts

1st Shift: 7:00 AM - 3:00 PM | 2nd Shift: 3:00 PM - 11:00 PM | 3rd Shift: 11:00 PM - 7:00 AM

All employees begin orientation on day shift before transitioning to their assigned schedule.

What You'll Do

  • Operate machinery 

  • Move steel materials 

  • Assist with setups

  • Inspect product quality 

  • Package shipments 

  • Maintain a safe work area 

  • Report issues 

  • Support team production

What We're Looking For

  • Reliable work history 

  • Strong work ethic 

  • Safety focused mindset  

  • Willingness to learn  

  • Basic math skills 

  • Able to stand for long periods and lift 35 lbs. 

  • Willing to work assigned shift + overtime

Additional Information

If you've applied recently, your application is still active in our system, so there's no need to submit another one.

Employment requires a background check and drug screening. Worthington Steel is an Equal Opportunity Employer. 

If you want steady work, strong benefits, and a company that values reliability, we'd like to meet you.

Hesitant to apply because you may not meet every specific requirement? If this role is something you are interested in, but your previous experience doesn't exactly align, we encourage you to apply! At Worthington Steel we are dedicated to building a diverse and inclusive workplace. We recognize that individuals with diverse experiences and backgrounds are essential to our success. You may be the perfect candidate for this role or others within our organization.


Worthington Steel (NYSE:WS) is a metals processor that partners with customers to deliver highly technical and customized solutions. Worthington Steel's expertise in carbon flat-roll steel processing, electrical steel laminations and tailor welded solutions are driving steel toward a more sustainable future.

 

As one of the most trusted metals processors in North America, Worthington Steel and its approximately 6,000 employees harness the power of steel to advance our customers' visions through value-added processing capabilities including galvanizing, pickling, configured blanking, specialty cold reduction, lightweighting and electrical lamination. Headquartered in Columbus, Ohio, Worthington Steel operates 37 facilities in seven states and 10 countries. Following a people-first Philosophy, commitment to sustainability and proven business system, Worthington Steel's purpose is to generate positive returns by providing trusted and innovative solutions for customers, creating opportunities for employees and strengthening its communities.

Worthington Steel Inc., and its subsidiaries, is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability or veteran's status.

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