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Customer Availability Process Associate Jobs in Rome, NY

Customer Service Associate

East Syracuse, NY ยท On-site

$35K - $71K/yr

We are seeking a motivated, process-oriented individual in our Customer Care Center to support our ... Associate's degree. * Ability to handle between 75-90 phone calls per day while maintaining a ...

Customer Service Associate

East Syracuse, NY ยท On-site

$35K - $71K/yr

We are seeking a motivated, process-oriented individual in our Customer Care Center to support our ... Associate's degree. * Ability to handle between 75-90 phone calls per day while maintaining a ...

Customer Service Associate

East Syracuse, NY ยท On-site

$35K - $71K/yr

We are seeking a motivated, process-oriented individual in our Customer Care Center to support our ... Associate's degree. * Ability to handle between 75-90 phone calls per day while maintaining a ...

Showing results 21-40

Customer Availability Process Associate information

See Rome, NY salary details

$17.5K

$48.3K

$71.5K

How much do customer availability process associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for customer availability process associate in Rome, NY is $48,254.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $58,700.00 per year, depending on experience, location, and employer.

How does a customer availability process associate typically collaborate with other departments to ensure product availability?

Customer Availability Process Associates often work closely with inventory management, supply chain, and sales teams to monitor stock levels and resolve availability issues. They communicate regularly with these departments to anticipate demand, address supply bottlenecks, and coordinate timely replenishment. This collaborative approach helps minimize out-of-stock situations and ensures that customer needs are met efficiently. Effective teamwork and proactive communication are key to success in this role.

What are the key skills and qualifications needed to thrive as a customer availability process associate, and why are they important?

To thrive as a Customer Availability Process Associate, you need strong analytical abilities, attention to detail, and a solid understanding of supply chain or inventory management, often supported by a relevant degree or equivalent experience. Familiarity with ERP systems like SAP, inventory tracking tools, and basic Excel proficiency is typically required. Excellent organizational skills, proactive problem-solving, and effective communication help individuals excel in collaborating with teams and addressing customer needs. These skills ensure accurate product availability, efficient operations, and high customer satisfaction in a fast-paced environment.

What is the difference between Customer Availability Process Associate vs Customer Service Representative?

AspectCustomer Availability Process AssociateCustomer Service Representative
Primary RoleFocuses on managing customer availability schedules and appointment coordinationHandles customer inquiries, complaints, and support
Required SkillsScheduling, communication, organizational skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, scheduling departmentsCall centers, retail, online support
Common CertificationsCustomer service, scheduling software proficiencyCustomer service certifications, communication skills training

The Customer Availability Process Associate primarily manages scheduling and appointment coordination, focusing on customer availability. In contrast, the Customer Service Representative handles a broader range of customer inquiries and support. Both roles require strong communication skills and are common in call centers and service industries, but their core responsibilities differ significantly.

What is a customer availability process associate?

A Customer Availability Process Associate is responsible for ensuring that products and services are available to customers when needed. They monitor inventory levels, coordinate with suppliers, and manage processes to minimize stockouts or delays. This role often involves data analysis, communication with various departments, and using technology to track product movement. Their goal is to improve customer satisfaction by optimizing product availability and streamlining supply chain operations.
What cities near Rome, NY are hiring for Customer Availability Process Associate jobs? Cities near Rome, NY with the most Customer Availability Process Associate job openings:
Infographic showing various Customer Availability Process Associate job openings in Rome, NY as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $48,254 per year, or $23.2 per hour.

Metal Processor- Aerospace Manufacturing

Superior Metals Manufacturing

Chittenango, NY โ€ข On-site

$22/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 3 days ago


Job description


We are looking for a Metal Processing Associate to join our team!

Join a growing team at Superior Metals Manufacturing (SMM) and start your career in aerospace alloy manufacturing! This is a great entry-level opportunity to learn hands-on skills in a brand-new, state-of-the-art facility in Chittenango, NY.
 
Metal Processing Associate:
Pay: $22/hr + Quarterly Bonus
$1,000 Sign-On Bonus | Entry-Level | Full Training Provided
Shift differential available on $2/hr on 2nd shift & $3/hr on 3rd shift 
Why You'll Love Working With Us:
Attractive Benefits Package: Enjoy a quarterly bonus, comprehensive medical, dental, and vision coverage, a 401(k) plan, company-paid life insurance, and more!
Competitive Pay: Starting at $22 per hour, with potential to make more based on your role, shift, and experience.
New Facility: Work in our brand-new, cutting-edge manufacturing environment.
Shift: We currently have 8 hour night shift available. 
Sign-On Bonus: Receive a $1000 sign-on bonus when you join our team!
Job Summary:
This role supports daily production in a fast-paced, safety-driven environment. This role is responsible for handling and preparing revert (recycled metal), assisting furnace operations, and performing basic equipment tasks. All training is provided. This is an excellent opportunity to gain foundational manufacturing experience with long-term growth potential.
What You'll Be Doing:
  • You will be inspecting, cleaning, sorting, resizing, and weighing recycled metals โ€œrevertโ€ to prepare for the melting process
  • Operate basic equipment (grinders, analyzers, cut-off saws) after training
  • Record weights, batch data, and traceability information
  • Organize, stage, label, and prepare materials for furnace charging
  • Assist furnace operators by safely delivering charge materials
  • Safely operate cranes, hoists, and forklifts (training provided)
  • Follow SOPs, work instructions, and safety requirements
  • Maintain clean, organized work areas and support 5S standards
  • Communicate effectively to support production flow and problem-solving

QUALIFICATIONS
  • High school diploma or equivalent
  • Basic mechanical aptitude and ability to learn industrial equipment
  • Ability to read/follow written instructions and safety procedures
  • Basic math skills for weighing and measuring
  • Strong attention to detail and reliability
  • Basic Computer skills are needed.
  • Ability to work independently or in a team environment
  • Forklift certification preferred or ability to obtain within 90 days
  • Ability to work overtime and work on-site in Chittenango, NY

Apply today and start your career with SMM!
About Us: 
Superior Metals Manufacturing (SMM) is a Consolidated Precision Products (CPP) company.  SMM at CPP is a part of an industry-leading manufacturer of highly engineered components and sub-assemblies, supplying the commercial aerospace, military and industrial markets with small-to-large โ€œfunction criticalโ€ products. CPP provides its customers with a โ€œtotal solutionโ€ source, taking them from concept to finished product with one of the broadest and most diverse product offerings in the industry. More information about our company can be found at: http://www.cppcorp.com/
SMM is an Equal Opportunity Employer that recruits, hires, trains, and promotes employees in all job classifications without regard to race, color, religion, age, sex, sexual orientation, gender identity, marital status, national origin, disability, veteran's status, or other legally protected status.  
SMM as a supplier of Aerospace and Defense products, is required to comply with U.S. government export control regulations.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.  Consolidated Precision Product adheres to all US Export Administration Regulations
Interviews are given on a competitive basis, using job related factors.  Due to the large volume of resumes we receive, not everyone who applies will be interviewed or considered for a position at SMM.  
 
EOE/M/F/DISABLED/VETERANS

Join us at Superior Metals Manufacturing (SMM) and start your career in aerospace alloy manufacturing! This is a great entry-level opportunity to learn hands-on skills in a brand-new, state-of-the-art facility in Chittenango, NY

This is a non-management position
This is a full time position
Pay Range: 22