Philadelphia, PA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
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Philadelphia, PA · Remote
$50 - $70/hr
Remote Job Overview We are seeking experienced Travel Operations Experts to support an AI training ... Test realistic travel workflows across booking, reservations, ticketing, and hospitality platforms
Cranberry Township, PA · Remote
$16.75 - $21.50/hr
Familiarity with IT service management concepts (e.g., ticketing systems and incident tracking). _____ Preferred Skills Experience using remote access tools and troubleshooting utilities. Strong ...
Cranberry Township, PA · Remote
$16.75 - $21.50/hr
Familiarity with IT service management concepts (e.g., ticketing systems and incident tracking). _____ Preferred Skills Experience using remote access tools and troubleshooting utilities. Strong ...
Philadelphia, PA · Remote
$20 - $23/hr
Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer ... Create, update, and manage support tickets in the organization's ticketing system. * Troubleshoot ...
Philadelphia, PA · Remote
$20 - $23/hr
Help Desk Technician (Remote) - Bilingual English/SpanishPosition Overview We are seeking customer ... Create, update, and manage support tickets in the organization's ticketing system. * Troubleshoot ...
Philadelphia, PA · Remote
$18 - $24.25/hr
Experience using a help desk ticketing systems and remote support tools. Strong troubleshooting, problem-solving, and analytical skills. Ability to remain calm, patient, and professional under ...
Philadelphia, PA · Remote
$18 - $24.25/hr
Experience using a help desk ticketing systems and remote support tools. Strong troubleshooting, problem-solving, and analytical skills. Ability to remain calm, patient, and professional under ...
Pittsburgh, PA · On-site +1
$17/hr
Open to Remote or Hybrid Department: Client Care Reports To: Manager of Client Care Company ... Accurately document client interactions within customer support ticketing systems (e.g. Zendesk or ...
Pittsburgh, PA · On-site +1
$17/hr
Open to Remote or Hybrid Department: Client Care Reports To: Manager of Client Care Company ... Accurately document client interactions within customer support ticketing systems (e.g. Zendesk or ...
Document, track, and resolve incidents using the IT ticketing system, ensuring adherence to SLAs ... Experience in a remote or distributed support environment is a plus Technical Skills * Basic ...
Document, track, and resolve incidents using the IT ticketing system, ensuring adherence to SLAs ... Experience in a remote or distributed support environment is a plus Technical Skills * Basic ...
Document, track, and resolve incidents using the IT ticketing system, ensuring adherence to SLAs ... Experience in a remote or distributed support environment is a plus Technical Skills * Basic ...
Document, track, and resolve incidents using the IT ticketing system, ensuring adherence to SLAs ... Experience in a remote or distributed support environment is a plus Technical Skills * Basic ...
Home, PA · Remote
$18.25 - $25/hr
... remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience with ServiceNow or similar ticketing systems.
Home, PA · Remote
$18.25 - $25/hr
... remote environment. Required Qualifications Proven Service Desk or IT Support experience. Strong background in phone-based technical support. Experience with ServiceNow or similar ticketing systems.
Feasterville Trevose, PA · On-site +1
Rooted in a remote-first environment, we've cultivated a culture that embraces diversity, equity ... Use ticketing data to identify trends and help prioritize engineering investment. Operations
Feasterville Trevose, PA · On-site +1
Rooted in a remote-first environment, we've cultivated a culture that embraces diversity, equity ... Use ticketing data to identify trends and help prioritize engineering investment. Operations
Radnor, PA · On-site +1
Provide end-user support (remote and onsite) and identify workflow improvement opportunities ... Experience with ticketing and troubleshooting hardware or software challenges related to cardiac or ...
Radnor, PA · On-site +1
Provide end-user support (remote and onsite) and identify workflow improvement opportunities ... Experience with ticketing and troubleshooting hardware or software challenges related to cardiac or ...
Quakertown, PA · On-site +1
$15 - $20/hr
Essential Accountabilities Time Responsibility Description 65% Customer Technical Support Provide world-class technical support to Adept customers through phone, email, remote sessions, and ticketing ...
Quakertown, PA · On-site +1
$15 - $20/hr
Essential Accountabilities Time Responsibility Description 65% Customer Technical Support Provide world-class technical support to Adept customers through phone, email, remote sessions, and ticketing ...
$54K - $86K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Ticketing, etc. The individual will need to expedite, organize, and track a large and varying ...
$54K - $86K/yr
Approval of remote and hybrid work is not guaranteed regardless of work location.For additional ... Ticketing, etc. The individual will need to expedite, organize, and track a large and varying ...
#LI-AM1 #LI-Remote CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle ... ticketing software system. * Perform ticket updates including entering relevant dates, times ...
#LI-AM1 #LI-Remote CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle ... ticketing software system. * Perform ticket updates including entering relevant dates, times ...
#LI-AM1 #LI-Remote CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle ... ticketing software system. * Perform ticket updates including entering relevant dates, times ...
#LI-AM1 #LI-Remote CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle ... ticketing software system. * Perform ticket updates including entering relevant dates, times ...
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
Philadelphia, PA · On-site +1
$40K - $58K/yr
Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ... Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive ...
Philadelphia, PA · On-site +1
$40K - $58K/yr
Fully remote * Job Type: Full-Time * Benefits: Medical, Dental, 401(k) match, short- and long-term ... Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive ...
Wyncote, PA · On-site +1
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
Wyncote, PA · On-site +1
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
Langhorne, PA · On-site +1
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
Langhorne, PA · On-site +1
This position is fully remote. Why Join Us? * Innovative Work Environment: Become part of a forward ... ticketing systems is preferred. * Demonstrated ability to handle sensitive and confidential ...
West Chester, PA · Remote
$15 - $18.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
West Chester, PA · Remote
$15 - $18.75/hr
Remote Overview of the United Soccer League (USL) The United Soccer League (USL) is the heartbeat ... Translate data across key revenue-driving verticals (e.g., ticketing, corporate partnerships, and ...
A Remote Ticketing job involves managing and processing ticket reservations, cancellations, and modifications for customers, typically in the travel, events, or customer service industries. Employees in this role use online systems to issue tickets, assist with scheduling, and ensure accurate booking details. This job requires strong communication skills, attention to detail, and proficiency with ticketing software. It is often done from home, allowing flexibility while supporting customers via phone, email, or chat.
To thrive as a Remote Ticketing professional, you need strong customer service abilities, attention to detail, and experience in handling ticket sales or support platforms, often requiring at least a high school diploma or equivalent. Familiarity with ticketing systems such as Zendesk, Eventbrite, or similar platforms, as well as basic knowledge of CRM or scheduling tools, is typically expected. Excellent communication, problem-solving skills, and the ability to work independently are highly valued soft skills in this role. These qualities are essential for efficiently resolving customer inquiries, managing high-volume requests, and ensuring a seamless ticketing experience in a remote work setting.
A typical workday as a Remote Ticketing agent involves responding to customer inquiries related to ticket purchases, troubleshooting order issues, processing refunds or exchanges, and updating ticketing records within designated platforms. You will likely handle communications via email, chat, or phone, while collaborating with team members and other departments to resolve complex issues. The workload can fluctuate depending on event schedules or high-demand sales periods, which means multitasking and time management are important. This position offers a structured routine with opportunities to learn new ticketing systems and develop your customer service expertise.
The most popular types of Ticketing jobs in Pennsylvania are:
For Remote Ticketing jobs in Pennsylvania, the most frequently searched job titles are:
The top searched job categories for Remote Ticketing jobs in Pennsylvania are:
Cities in Pennsylvania with the most Remote Ticketing job openings:
$50 - $70/hr
Full-time
Posted 4 days ago
Job Type: Contractor
Location: Remote
We are seeking experienced Travel Operations Experts to support an AI training and evaluation project focused on travel, booking, reservations, ticketing, and hospitality workflows. The role involves testing real-world travel scenarios, evaluating AI-supported tools, and providing practical industry feedback.
Key ResponsibilitiesTest realistic travel workflows across booking, reservations, ticketing, and hospitality platforms.
Evaluate AI-supported travel tools using real-world scenarios.
Identify and document incorrect, inefficient, or unrealistic system outcomes.
Provide clear, actionable feedback on platform usability and travel operations.
Suggest improvements based on industry best practices.
Review itineraries, reservations, and travel-related workflows for accuracy.
Collaborate with project teams through structured feedback and documentation.
Hands-on experience in travel operations, hospitality, corporate travel, booking, or reservations.
Experience using reservation, ticketing, or travel management platforms.
Strong operational judgment and attention to detail.
Ability to identify workflow issues and explain their practical impact.
Excellent written and verbal communication skills.
Ability to work independently in a remote environment.
Experience with process improvement, workflow documentation, or digital transformation.
Familiarity with ChatGPT, Claude, or other AI tools.
Experience evaluating travel technology platforms.
Knowledge of travel itineraries, ticketing, reservations, and hospitality operations.
Travel | Booking | Reservations | Hospitality | Ticketing | Operations | Itineraries | ChatGPT | AI Evaluation | Quality Assurance | Written Communication | Process Improvement
