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Ticketing Assistant Jobs in Indiana (NOW HIRING)

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Ticketing Assistant information

See Indiana salary details

$5

$18

$31

How much do ticketing assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for ticketing assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What is a ticketing assistant?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What are the key skills and qualifications needed to thrive as a ticketing assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by ticketing assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Indiana?

The most popular types of Ticketing jobs in Indiana are:

What are popular job titles related to Ticketing Assistant jobs in Indiana?

For Ticketing Assistant jobs in Indiana, the most frequently searched job titles are:

Infographic showing various Ticketing Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

$240/day

Full-time, Contractor

Posted 4 days ago


Job description

Position Type:
Administration/Athletic Director
Date Posted:
8/31/2026
Location:
Tri West High School
Assistant Athletic Director (AAD)
Assist the Athletic Director in all aspects of running the Athletic Department:
  • Answer emails and phone messages in a timely and professional manner.
  • Assist with supervising Home athletic events.
  • Assist with meeting dates, award nights, and special events.
  • Keep coaching roster up-to-date and accurate.
  • Keep team rosters up-to-date and accurate.
  • Keep athletic website up-to-date and accurate.
  • Keep physicals and other schools forms via Final Forms up-to-date and accurate.
  • Coordinate transportation schedule with Head Coaches and Transportation Department prior
    to the start of each season.
  • Confirm all Away events with Transportation Department on a weekly basis.
  • Confirm all athletic events (Home & Away) with opposing schools on a weekly basis.
  • Hire and confirm workers for all Home events.
  • Prepare event signage and rosters for all Home events.
  • Prepare moneyboxes for all Home events.
  • Assist with selling, promoting, and monitoring All-Sports Passes and game day ticketing.
  • Assist with accurate accounting records for all Home events.
  • Make financial deposits to the school treasurer following every Home event.
  • Provide necessary documentation for State Audits.
  • Assist with academic eligibility for all in-season student-athletes with Head Coaches,
    Guidance Department, and Athletic Director.
  • Prepare and submit IHSAA tournament entries for all sanctioned sports.
  • Assist with accurate record keeping, such as game results; seasonal records; and any
    other school distinctions.
  • Assist with accurate record keep of student-athlete awards following each season.
  • Assist with hospitality of officials, workers, and any special guests at Home events.
  • Assist with scheduling the school facilities (practices, meetings, youth events, school
    events, etc.) via EventLink.
  • Assist with all aspects of the concession stand(s) - ordering, stocking, and prepping for
    all Home events.
  • Oversee student office aides.
  • Other duties as assigned by the Athletic Director and Principal.

Preferred Requirements:
  • Prior Coaching and/or Athletic Administration preferred
  • Bachelor's Degree

Compensation:
  • Salary - $60,000
  • 240 Day contract
  • Benefits