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Ticketing Assistant Jobs in Indiana (NOW HIRING)

AEG

Ticket Services Assistant

Indianapolis, IN · On-site

$1.75K/mo

Ticket services Assistant Reports to : Ticket Services Manager Location : Indianapolis, IN Status ... Provide support for all ticketing needs including the troubleshooting of online digital ticketing ...

nLeague Services Inc

Helpdesk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Proficiency in using ticketing systems (e.g., ServiceNow) and Microsoft Office Suite * Knowledge of ... Collaborate with internal and external teams and assist on improving Data Quality metrics. * Assist ...

City of Elkhart

Box Office Assistant

Elkhart, IN · On-site

$20/hr

Lerner Theatre POSITION: Box Office and Finance Assistant DIVISION: Lerner Theatre STATUS ... Knowledge of accounting and ticketing software relating to promoter, facility and patron needs.

The City of Elkhart

Box Office Assistant

Elkhart, IN · On-site

$20/hr

Lerner Theatre POSITION: Box Office and Finance Assistant DIVISION: Lerner Theatre STATUS ... Knowledge of accounting and ticketing software relating to promoter, facility and patron needs.

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

... issues. * Assist in the development, documentation, and implementation of IT policies and ... Maintain accurate records of support requests and resolutions in the ticketing system. * Stay ...

CFS

IT Support Specialist

Bremen, IN

$65K - $75K/yr

... issues. * Assist in the development, documentation, and implementation of IT policies and ... Maintain accurate records of support requests and resolutions in the ticketing system. * Stay ...

Apollo ITS

Helpdesk Analyst

Indianapolis, IN · On-site

$19.50 - $26.75/hr

Document all support interactions in the ticketing system and maintain accurate logs. * Provide ... Collaborate with internal and external teams and assist on improving Data Quality metrics. * Assist ...

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$5

$18

$31

How much do ticketing assistant jobs pay per hour?

As of May 28, 2026, the average hourly pay for ticketing assistant in Indiana is $18.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticketing Assistant, and why are they important?

To thrive as a Ticketing Assistant, you need strong organizational abilities, attention to detail, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with ticketing software systems, point-of-sale platforms, and customer relationship management tools is typically required. Excellent communication, problem-solving skills, and a customer-focused attitude help you stand out in this role. These skills ensure efficient ticket processing, positive customer experiences, and smooth event operations.

What are some common challenges faced by Ticketing Assistants, and how can they be managed effectively?

Ticketing Assistants often face challenges such as handling high volumes of customer inquiries during peak event periods and resolving last-minute ticketing issues. Managing these situations effectively requires strong organizational skills, the ability to stay calm under pressure, and clear communication with both customers and team members. Familiarity with ticketing software and a proactive approach to problem-solving can help streamline workflows and ensure a positive customer experience. Collaborating closely with event coordinators and the box office team is also essential to address any unexpected changes swiftly.

What are Ticketing Assistants?

Ticketing Assistants are professionals responsible for managing ticket sales and customer service for events, transportation, or venues. Their duties typically include processing ticket purchases, assisting customers with inquiries or issues, and handling refunds or exchanges. They may work at box offices, call centers, or online platforms, ensuring a smooth ticketing experience for patrons. Excellent communication and organizational skills are important for this role.

What is a ticketing assistant?

A ticketing assistant is responsible for selling, issuing, and managing tickets for events, transportation, or attractions. They often work at ticket counters or online platforms, providing customer service and handling transactions using ticketing software. Strong communication skills and attention to detail are important in this role.

What jobs make 5000 a week without a degree?

For a Ticketing Assistant, earning $5,000 a week without a degree is uncommon, as most roles in this field typically pay hourly wages below that threshold. High earnings in similar customer service or sales roles may require extensive experience, specialized skills, or management responsibilities, but such high weekly income is rare without formal education or advanced certifications.

What is the difference between Ticketing Assistant vs Customer Service Representative?

AspectTicketing AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic computer skillsHigh school diploma or equivalent; communication skills
Work EnvironmentTicketing offices, transportation hubs, event venuesCall centers, retail, service counters
Industry UsageTransportation, entertainment, event managementRetail, hospitality, telecommunications
Common Search/ComparisonTicketing Assistant vs Customer Service Representative

The Ticketing Assistant primarily handles ticket sales, reservations, and related customer inquiries within transportation or event settings. In contrast, a Customer Service Representative provides broader support across various industries, focusing on resolving customer issues and inquiries. While both roles require strong communication skills and basic computer knowledge, Ticketing Assistants specialize in ticketing systems and event-specific tasks, making them distinct in their focus and work environment.

What are the most commonly searched types of Ticketing jobs in Indiana? The most popular types of Ticketing jobs in Indiana are:
What are popular job titles related to Ticketing Assistant jobs in Indiana? For Ticketing Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticketing Assistant jobs in Indiana look for? The top searched job categories for Ticketing Assistant jobs in Indiana are:
What cities in Indiana are hiring for Ticketing Assistant jobs? Cities in Indiana with the most Ticketing Assistant job openings:
Ticketing Assistant jobs near you
Infographic showing various Ticketing Assistant job openings in Indiana as of May 2026, with employment types broken down into 60% Full Time, and 40% Part Time. Highlights an 80% In-person, and 20% Hybrid job distribution, with an average salary of $38,702 per year, or $18.6 per hour.

Ticket Services Assistant

AEG

Indianapolis, IN • On-site

$1.75K/mo

Full-time

Posted 28 days ago

Job description

Ticket services Assistant
Reports to: Ticket Services Manager
Location: Indianapolis, IN
Status: Internship, Exempt
Dates: May 2026 - September 30, 2026
Hours: 40+ hours per week in addition to all home games and public events
Pay: $1,750 monthly stipend
Position Summary
Provide a high level of customer service and assistance to all operations related to the tickets department including sales, services, premium services and special events.
Responsibilities
  • Service inbound customer phone calls and ticket orders keeping customer service a top priority.
  • Service and process Full Season, Mini Season, Suite, Group, and Individual ticket accounts.
  • Execute daily ticket sales from point-of-sale terminals.
  • Staff ticket windows in box office on game days on a rotating schedule.
  • Provide strong support for the ticket sales team while partnering with ticket sales executives to assist as needed.
  • Provide support for all ticketing needs including the troubleshooting of online digital ticketing needs.
  • Responsible for the counting and reconciling of daily money deposits.
  • Maintain accurate database files and customer information utilizing ticketing databases.
  • Recognize opportunities to enhance revenue and customer experiences whenever possible.
  • Assist field operations with field maintenance - pulling tarp, clearing fireworks, etc.
  • Assist marketing department with distributing materials around the community as needed
  • Represent the Indians at various community outreach events.
  • Game day shuttle and front desk shifts in season, as assigned, on a rotating schedule.
  • Assist with public and private stadium events, as needed, including the Victory Field Classic, City/County Championships, IHSAA State Finals, etc.
  • Other duties as assigned.

Minimum Qualifications
Bachelor's degree or equivalent or currently enrolled in a college/university. Ability to work nights, weekends and holidays as required.
Skills & Abilities
  • Character traits include enthusiasm, honesty and integrity and an eagerness to learn.
  • Strong attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to multitask and meet deadlines in a fast-paced environment.
  • Ability to and experience with counting and handling money.
  • Proficient with Microsoft Office (Word, Excel, Outlook).
  • Ability to work up to 14 hours per day, up to 85 hours per week (in-season).

About the Indianapolis Indians
The Indianapolis Indians are the professional Triple-A baseball club affiliate of the Pittsburgh Pirates. In continuous operation since 1902, the organization believes in creating affordable and memorable experiences for fans so they can grow closer together with family, friends, and the community through the game of baseball. The Indians play their home games at Victory Field, a 13,750-seat ballpark located in downtown Indianapolis and White River State Park. The venue opened in 1996 and has received numerous national accolades as one of the best minor league ballparks in the United States. The team has led Minor League Baseball in combined total attendance over the past 14 seasons. In 2018, the organization was recognized as Ballpark Digest Team of the Year. It was also named a 2019 Best Places to Work by the Indiana Chamber of Commerce.
Equal Opportunity Statement:
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Questions:
  1. How early could you start?

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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