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Ticketing Director Jobs in Indiana (NOW HIRING)

Newfields

Director of Marketing

Indianapolis, IN · On-site

$85K - $95K/yr

Director of Marketing Salary Range: $85,000-$95,000 (commensurate with experience) Department ... Marketing Agency & Ticketing Strategy • Serve as the primary day-to-day liaison for Newfields ...

Milhaus

Director of Marketing

Indianapolis, IN · On-site

The Marketing Director is responsible for developing and executing integrated marketing strategies ... Oversee marketing workflows, ticketing systems, and project timelines * Ensure timely execution of ...

Valeris, Inc.

Director of Design

Jeffersonville, IN · On-site

$95 - $125/hr

Submit work requests via designated ticketing system to appropriate service owner(s) * Partner with ... Lead and direct internal and external teams in a cross-functional capacity and ability to align ...

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Ticketing Director information

What does a ticketing director do?

A Ticketing Director oversees all aspects of ticket sales and distribution for events, venues, or organizations. They manage ticketing systems, coordinate with marketing and sales teams, and ensure a smooth ticket purchasing experience for customers. Their responsibilities also include supervising ticketing staff, analyzing sales data, and developing strategies to maximize revenue. Ticketing Directors often work closely with event organizers to plan seating arrangements and resolve any ticketing issues that arise.

What are the key skills and qualifications needed to thrive as a ticketing director, and why are they important?

To thrive as a Ticketing Director, you need expertise in box office operations, revenue management, and event ticketing, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms such as Ticketmaster, CRM systems, and analytics tools is typically required. Strong leadership, problem-solving, and communication skills help manage teams, resolve customer issues, and coordinate with event stakeholders. These abilities are vital for maximizing ticket sales, ensuring smooth event operations, and delivering a high-quality customer experience.

What are the most commonly searched types of Ticketing jobs in Indiana?

The most popular types of Ticketing jobs in Indiana are:

Ticketing Director jobs near you
Infographic showing various Ticketing Director job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Ticketing Systems and Technology Coordinator

Indianapolis, IN • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Re-posted 3 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Indianapolis Colts are seeking a Ticketing Systems and Technology Coordinator to serve as the department's primary technical administrator and operational support leader responsible for ticketing systems administration, event configuration, fulfillment execution, inventory maintenance, reporting support, compliance administration, and ticketing technology implementation.
This position serves as the subject matter expert for all ticketing platforms and plays a critical role in supporting future ticketing technology initiatives, integrations, and platform migration projects.
HIRING MANAGER Senior. Director, Ticket Operations and Systems
DIRECT REPORTS N/A
RESPONSIBILITIES Ticketing Systems Administration
  • Administer Ticketmaster/SeatGeek and related ticketing technologies.
  • Configure events, products, price codes, offers, and inventory structures.
  • Maintain user permissions, system settings, and ticketing configurations.
  • Troubleshoot ticketing platform issues and coordinate resolutions.
Event Builds & Inventory Support
  • Build and maintain ticketed events across all products.
  • Support season ticket, premium, group sales, parking, and special event inventory.
  • Process inventory adjustments, relocations, holds, kills, and account maintenance.
  • Ensure inventory accuracy and system integrity.
Fulfillment & Operational Support
  • Execute ticket fulfillment and distribution processes.
  • Support Membership Services, Premium Sales & Service, Ticket Sales, Marketing, and Partnerships.
  • Process ticket requests and operational support needs.
  • Assist with gameday ticketing operations and event execution.
Reporting & Compliance Administration
  • Coordinate ticketing reporting requirements.
  • Support league reporting and compliance initiatives.
  • Manage ticketing workflows and operational tracking.
  • Maintain documentation and audit support materials.
Technology & Innovation Support
  • Support ticketing platform upgrades and enhancements.
  • Participate in user acceptance testing and implementation projects.
  • Assist with future ticketing platform migration initiatives.
  • Develop training documentation and system process guides.
Secondary Ticketing & Special Programs
  • Support broker program administration.
  • Assist with inventory and pricing updates.
  • Support secondary ticketing initiatives and operational execution.
Hardware & Technology Support
  • Manage ticketing hardware inventory.
  • Support scanners, mobile devices, printers, and related ticketing equipment.
  • Coordinate deployment, maintenance, and replacement activities.

SUCCESS MEASURES
  • Event build accuracy
  • Ticket fulfillment accuracy
  • System configuration accuracy
  • Operational turnaround times
  • Reporting accuracy
  • Platform adoption support
  • Stakeholder satisfaction

QUALIFICATIONS
  • 3-5 years of ticketing operations experience.
  • Strong Ticketmaster/Archtics experience preferred.
  • Experience with event builds, inventory administration, and ticket fulfillment.
  • Strong technical aptitude and troubleshooting skills.
  • Experience supporting software implementations or system upgrades preferred.
  • Excellent organizational and project management skills.

Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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