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Ticketing Manager Jobs in Indiana (NOW HIRING)

Newfields

Manager of Data Analytics

Indianapolis, IN · On-site

$60K - $70K/yr

Support evaluation and integration of visitor and guest data sources, the guest ticketing/CRM stack. * Establish documented data definitions and stewardship practices for top institutional metrics ...

Jdgroupnam

HR Coordinator

Indianapolis, IN · On-site

$20 - $26.25/hr

Review ticketing system dashboards regularly to track ticket status and generate reports for analysis and process improvement. * Manage the submission process for promotional background checks ...

JD Sports Fashion

HR Coordinator

Indianapolis, IN

$20 - $26.25/hr

Review ticketing system dashboards regularly to track ticket status and generate reports for analysis and process improvement. * Manage the submission process for promotional background checks ...

USIC

Helpdesk Supervisor

Indianapolis, IN · On-site

Demonstrated ability to manage support issues through a ticketing platform and via live phone calls simultaneously. * Working knowledge of both hardware and software troubleshooting, as well as ...

USIC

Helpdesk Supervisor

Indianapolis, IN

Demonstrated ability to manage support issues through a ticketing platform and via live phone calls simultaneously. * Working knowledge of both hardware and software troubleshooting, as well as ...

USIC

Helpdesk Supervisor

Indianapolis, IN · On-site

Demonstrated ability to manage support issues through a ticketing platform and via live phone calls simultaneously. * Working knowledge of both hardware and software troubleshooting, as well as ...

Aramark

Retail Manager

Indianapolis, IN

The Retail Manager is responsible for operations of assigned retail location. The Retail Manager ... Periodically check and verify the accurate ticketing of merchandise * Lead periodic physical ...

Aramark

Retail Manager

Indianapolis, IN · On-site

The Retail Manager is responsible for operations of assigned retail location. The Retail Manager ... Periodically check and verify the accurate ticketing of merchandise * Lead periodic physical ...

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Showing results 1-20

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Indiana

Ticketing Manager information

See Indiana salary details

$31.9K

$101.5K

$172.2K

How much do ticketing manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for ticketing manager in Indiana is $101,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $126,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a ticketing manager?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

What are some common challenges ticketing managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What is the role of a Ticketing Manager?

A Ticketing Manager oversees the sale and distribution of event tickets, manages ticketing staff, and ensures smooth operations using ticketing software. They coordinate with event organizers, handle customer inquiries, and monitor sales performance to maximize revenue and customer satisfaction.

What are the most commonly searched types of Ticketing jobs in Indiana?

The most popular types of Ticketing jobs in Indiana are:

What are popular job titles related to Ticketing Manager jobs in Indiana?

For Ticketing Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Ticketing Manager jobs in Indiana look for?

The top searched job categories for Ticketing Manager jobs in Indiana are:

What cities in Indiana are hiring for Ticketing Manager jobs?

Cities in Indiana with the most Ticketing Manager job openings:

Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution, with an average salary of $101,473 per year, or $48.8 per hour.

Ticketing Systems and Technology Coordinator

AEG

Indianapolis, IN • On-site

Full-time

Re-posted 7 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
The Indianapolis Colts are seeking a Ticketing Systems and Technology Coordinator to serve as the department's primary technical administrator and operational support leader responsible for ticketing systems administration, event configuration, fulfillment execution, inventory maintenance, reporting support, compliance administration, and ticketing technology implementation.
This position serves as the subject matter expert for all ticketing platforms and plays a critical role in supporting future ticketing technology initiatives, integrations, and platform migration projects.
HIRING MANAGER Senior. Director, Ticket Operations and Systems
DIRECT REPORTS N/A
RESPONSIBILITIES Ticketing Systems Administration
  • Administer Ticketmaster/SeatGeek and related ticketing technologies.
  • Configure events, products, price codes, offers, and inventory structures.
  • Maintain user permissions, system settings, and ticketing configurations.
  • Troubleshoot ticketing platform issues and coordinate resolutions.
Event Builds & Inventory Support
  • Build and maintain ticketed events across all products.
  • Support season ticket, premium, group sales, parking, and special event inventory.
  • Process inventory adjustments, relocations, holds, kills, and account maintenance.
  • Ensure inventory accuracy and system integrity.
Fulfillment & Operational Support
  • Execute ticket fulfillment and distribution processes.
  • Support Membership Services, Premium Sales & Service, Ticket Sales, Marketing, and Partnerships.
  • Process ticket requests and operational support needs.
  • Assist with gameday ticketing operations and event execution.
Reporting & Compliance Administration
  • Coordinate ticketing reporting requirements.
  • Support league reporting and compliance initiatives.
  • Manage ticketing workflows and operational tracking.
  • Maintain documentation and audit support materials.
Technology & Innovation Support
  • Support ticketing platform upgrades and enhancements.
  • Participate in user acceptance testing and implementation projects.
  • Assist with future ticketing platform migration initiatives.
  • Develop training documentation and system process guides.
Secondary Ticketing & Special Programs
  • Support broker program administration.
  • Assist with inventory and pricing updates.
  • Support secondary ticketing initiatives and operational execution.
Hardware & Technology Support
  • Manage ticketing hardware inventory.
  • Support scanners, mobile devices, printers, and related ticketing equipment.
  • Coordinate deployment, maintenance, and replacement activities.

SUCCESS MEASURES
  • Event build accuracy
  • Ticket fulfillment accuracy
  • System configuration accuracy
  • Operational turnaround times
  • Reporting accuracy
  • Platform adoption support
  • Stakeholder satisfaction

QUALIFICATIONS
  • 3-5 years of ticketing operations experience.
  • Strong Ticketmaster/Archtics experience preferred.
  • Experience with event builds, inventory administration, and ticket fulfillment.
  • Strong technical aptitude and troubleshooting skills.
  • Experience supporting software implementations or system upgrades preferred.
  • Excellent organizational and project management skills.

Responsibilities and qualifications may change at any time with or without notice.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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