ZipRecruiter

Log In

1

Ticketing Manager Jobs in Indiana (NOW HIRING)

CMP.jobs

Production Support Manager

Indianapolis, IN

... ticketing systems (ServiceNow, Zendesk) for managing customer issues ● Knowledge of CRM integration and customer data management ● Familiarity with support metrics and customer satisfaction ...

KOHLS

Store Manager

Madison, IN · On-site

Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent ...

TCC Solutions

Support Center Agent (35213)

Indianapolis, IN · Remote

$18 - $24/hr

Utilizing a client-based ticketing system, Support Center Agent will ensure tickets are set to the ... Manages internal and external communications for clients via email, Teams and SharePoint as ...

KOHLS

Store Manager

Greenwood, IN · On-site

Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent ...

KOHLS

Store Manager

Indianapolis, IN · On-site

Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent ...

KOHLS

Store Manager

Carmel, IN · On-site

Ensure sound inventory management through an accurate shipping and receiving merchandise process, completing all required business directives such as price changes and ticketing procedures * Prevent ...

KOHLS

Assistant Store Manager

Greenfield, IN · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Lafayette, IN · On-site

$40K - $47K/yr

... ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption ...

Ovation Workplace Services Inc.

Be Seen First

Desktop Support Technician

Lafayette, IN · On-site

$40K - $47K/yr

... ticketing systems and IT service management practices. • Knowledge of mobile device management (MDM) platforms supporting iOS and Android devices. • Familiarity with enterprise encryption ...

Newfields

Director of Marketing

Indianapolis, IN · On-site

$85K - $95K/yr

... ticketing and data teams to improve forecasting, reporting, customer segmentation, and overall guest conversion. • Support the implementation and optimization of CRM and audience data systems to ...

KOHLS

Assistant Store Manager

Kokomo, IN · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

KOHLS

Assistant Store Manager

Carmel, IN · On-site

... ticketing procedures are completed accurately and efficiently * Support prevention of loss by ... Manage the training processes for new hires, ensuring associates are skilled on process best ...

Zones, LLC

Help Desk Analyst L1

Indianapolis, IN · On-site

$18 - $24.50/hr

... Managed/Professional/Staffing services. They are seeking a Help Desk Support Analyst to provide ... Responsibilities : • Respond to incoming queries from employees via phone, email, or ticketing ...

previous page

Showing results 41-60

All JobsTicketing JobsTicketing Manager JobsTicketing Manager Jobs in Indiana

Ticketing Manager information

See Indiana salary details

$31.9K

$101.5K

$172.2K

How much do ticketing manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for ticketing manager in Indiana is $101,473.00, according to ZipRecruiter salary data. Most workers in this role earn between $71,400.00 and $126,100.00 per year, depending on experience, location, and employer.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as executive-level positions like CEOs, CFOs, and other C-suite executives can earn $500,000 or more annually, often including bonuses and stock options. Certain specialized medical professionals, successful entrepreneurs, and top-tier investment bankers may also reach or exceed this income level, typically requiring extensive experience, advanced skills, and leadership responsibilities.

What is the difference between Ticketing Manager vs Ticketing Coordinator?

AspectTicketing ManagerTicketing Coordinator
CredentialsExperience in ticketing systems, industry-specific certifications often preferredSimilar credentials, often entry-level or related certifications
Work EnvironmentOversees ticketing operations, manages teams, and handles high-level planningSupports daily ticketing tasks, assists with customer inquiries, and manages ticketing software
Employer & Industry UsageUsed in entertainment, transportation, sports, and event industriesCommonly found in similar industries, supporting ticket sales and distribution
Search & Comparison IntentPeople compare for managerial roles and responsibilitiesPeople compare for entry-level or support roles in ticketing

The Ticketing Manager typically oversees the entire ticketing process, manages staff, and handles strategic planning. The Ticketing Coordinator focuses on supporting daily ticketing operations and customer service. Both roles require familiarity with ticketing systems, but the Manager has broader responsibilities and leadership duties.

What kind of jobs in media bring in $150,000 a year?

In media, high-paying roles such as senior media executives, producers, or directors can earn $150,000 or more annually. These positions often require extensive experience, strong leadership skills, and proficiency with industry-standard tools and platforms.

What are the key skills and qualifications needed to thrive as a Ticketing Manager, and why are they important?

To thrive as a Ticketing Manager, you need expertise in event ticketing systems, strong organizational skills, and experience in sales or customer service, often supported by a relevant degree. Familiarity with ticketing software like Ticketmaster, CRM platforms, and point-of-sale systems is commonly required, and certifications in event management can be advantageous. Exceptional communication, problem-solving, and leadership abilities help you manage teams and handle customer inquiries or issues efficiently. These competencies are vital for ensuring smooth ticket operations, maximizing revenue, and delivering a positive experience for event attendees.

Which airline pays the most for a ticket agent?

Among airlines, some of the highest-paying ticket agent positions are found at major carriers such as Delta Air Lines, American Airlines, and United Airlines. Salaries can vary based on experience, location, and seniority, with experienced agents earning higher wages and additional benefits often included. Certification and familiarity with airline reservation systems can also influence compensation levels.

What does a ticketing manager do?

A ticketing manager oversees the sale and distribution of event tickets, manages ticketing systems, and coordinates with sales channels to ensure smooth operations. They often analyze sales data, set pricing strategies, and ensure compliance with ticketing policies, requiring skills in customer service, organization, and familiarity with ticketing software.

What are some common challenges Ticketing Managers face during high-demand events, and how can they effectively address them?

Ticketing Managers often encounter challenges such as website overloads, fraudulent ticket purchases, and coordinating last-minute changes during high-demand events. To address these issues, they work closely with IT teams to ensure ticketing platforms can handle traffic spikes, implement robust security measures like CAPTCHA and payment verification, and maintain open communication with event organizers and customer service teams. Proactive planning, staying up-to-date with ticketing software, and having clear protocols in place help Ticketing Managers mitigate disruptions and ensure a positive experience for attendees.
What are the most commonly searched types of Ticketing jobs in Indiana? The most popular types of Ticketing jobs in Indiana are:
What are popular job titles related to Ticketing Manager jobs in Indiana? For Ticketing Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ticketing Manager jobs in Indiana look for? The top searched job categories for Ticketing Manager jobs in Indiana are:
What cities in Indiana are hiring for Ticketing Manager jobs? Cities in Indiana with the most Ticketing Manager job openings:
Ticketing Manager jobs near you
Infographic showing various Ticketing Manager job openings in Indiana as of July 2026, with employment types broken down into 67% Full Time, 18% Part Time, and 15% Contract. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $101,473 per year, or $48.8 per hour.

Production Support Manager

CMP.jobs

Indianapolis, IN

Full-time

Posted 16 days ago

Job description

Production Support Manager – Annuity Administration System Job Summary The Production Support Manager leads the technical resolution of customer support tickets for our annuity administration platform. This role requires hands-on technical expertise to investigate complex customer data issues, perform SQL analysis, and troubleshoot API integrations while managing a team that handles customer inquiries, data discrepancies, and business process issues. Main Accountabilities Customer Support Ticket Management ● Oversee resolution of complex customer support tickets involving data discrepancies, transaction issues, and system functionality ● Perform advanced SQL queries to investigate customer data, transaction histories, and system state ● Troubleshoot API integration issues affecting customer data flow and third-party connections Technical Customer Issue Resolution ● Use DataDog logs and monitoring to trace customer transaction flows and identify data processing issues ● Analyze REST/GraphQL API responses to diagnose customer-facing problems ● Investigate database data integrity issues affecting customer accounts Team Leadership ● Lead and mentor customer support analysts on technical troubleshooting techniques ● Train team on SQL query writing for customer data analysis and issue investigation ● Develop technical documentation / run books for common customer issue resolution patterns Customer Data Analysis ● Write complex SQL queries to investigate customer issues and transaction issues ● Analyze customer data flows through APIs to identify processing bottlenecks or failures ● Use logging tools (DataDog) to trace customer issues and identify failure points Cross-functional Collaboration ● Work with development teams to resolve customer-impacting bugs and data issues ● Coordinate with business teams to understand customer requirements and system behavior ● Escalate systemic issues to SRE team when infrastructure-level intervention is needed Required Technical Skills Database & Data Analysis ● Advanced SQL proficiency for customer data investigation and reporting ● Experience querying annuity-specific data (policies, transactions, beneficiaries, payments) ● Ability to write complex queries to trace customer transaction histories and identify data anomalies API Troubleshooting ● Experience debugging REST API calls for customer data retrieval and updates ● Knowledge of GraphQL for flexible customer data queries and investigation ● Ability to trace API integration issues affecting customer experience Monitoring & Logging ● Proficiency with DataDog for tracing customer transaction flows and identifying errors ● Experience using logs to investigate customer-reported issues and system behavior ● Knowledge of application performance monitoring for customer-facing functionality Customer Support Tools ● Experience with ticketing systems (ServiceNow, Zendesk) for managing customer issues ● Knowledge of CRM integration and customer data management ● Familiarity with support metrics and customer satisfaction tracking Qualifications Experience ● 7+ years in technical customer support or application support roles ● 3+ years managing customer support teams with technical troubleshooting focus ● Experience with financial services customer support and regulatory requirements Nice to Have Domain Knowledge ● Strong understanding of annuity products, transactions, and customer lifecycle ● Experience with DTCC integrations and regulatory reporting affecting customers ● Knowledge of financial services compliance and customer data protection Success Metrics • Achieve 95%+ customer satisfaction scores for technical issue resolution • Reduce average ticket resolution time by 30% through improved technical processes • Maintain <24 hour response time for critical customer data issues • Reduce escalations to development team by 40% through improved first-level technical resolution

Apply