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Ticketing Director Jobs in Indiana (NOW HIRING)

Unifi

Airport Passenger Service Agent- FWA

Fort Wayne, IN · On-site

$14.75 - $18.75/hr

Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. * Direct ...

Unifi

Airport Customer Service Agent PT - EVV

Evansville, IN · On-site

$14.75 - $19.75/hr

Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems. * Direct ...

INSERV, Inc.

Environmental Field Leadership

Fort Wayne, IN · On-site

$18.50 - $24.75/hr

Responsibilities • Provide direct daily supervision, task delegation, and coaching to ... ticketing and job documentation while assisting Project Managers with cost tracking, budget ...

Valsoft Corporation

Field Technician

South Bend, IN · On-site

$25 - $30/hr

Experience working with ITSM or ticketing tools such as ServiceNow. * Strong communication ... Build direct relationships with public safety, government, and enterprise teams while solving real ...

Valsoft Corporation

Field Technician

South Bend, IN · On-site

$25 - $30/hr

Experience working with ITSM or ticketing tools such as ServiceNow. * Strong communication ... Build direct relationships with public safety, government, and enterprise teams while solving real ...

Valsoft Corporation

Field Technician

South Bend, IN

$25 - $30/hr

Experience working with ITSM or ticketing tools such as ServiceNow. * Strong communication ... Build direct relationships with public safety, government, and enterprise teams while solving real ...

Mondo

Business Operations Lead

Fort Wayne, IN · On-site

$70K - $90K/yr

Permanent/Direct Hire Annual Base Salary Range: $70k - $90k Benefits: Eligible for Health, Dental ... Experience with Salesforce or similar CRM/ticketing platforms * Excellent communication and ...

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Ticketing Director information

What does a ticketing director do?

A Ticketing Director oversees all aspects of ticket sales and distribution for events, venues, or organizations. They manage ticketing systems, coordinate with marketing and sales teams, and ensure a smooth ticket purchasing experience for customers. Their responsibilities also include supervising ticketing staff, analyzing sales data, and developing strategies to maximize revenue. Ticketing Directors often work closely with event organizers to plan seating arrangements and resolve any ticketing issues that arise.

What are the key skills and qualifications needed to thrive as a ticketing director, and why are they important?

To thrive as a Ticketing Director, you need expertise in box office operations, revenue management, and event ticketing, often backed by a degree in business, sports management, or a related field. Familiarity with ticketing platforms such as Ticketmaster, CRM systems, and analytics tools is typically required. Strong leadership, problem-solving, and communication skills help manage teams, resolve customer issues, and coordinate with event stakeholders. These abilities are vital for maximizing ticket sales, ensuring smooth event operations, and delivering a high-quality customer experience.

What are the most commonly searched types of Ticketing jobs in Indiana?

The most popular types of Ticketing jobs in Indiana are:

Ticketing Director jobs near you
Infographic showing various Ticketing Director job openings in Indiana as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Onsite & Software Support Technician

Five Star Technology Solutions

Greenwood, IN • On-site

$40K - $45K/yr

Full-time, Part-time

Posted 23 days ago

Job description

Onsite amp; Software Support Technician
This full-time position blends two of Five Star's part-time functions into a single role: on-demand onsite technical support for school buildings within a two-hour drive of the technician's home address, and remote software support for Five Star's software platforms and client districts.
The technician splits time flexibly between on-call/scheduled onsite dispatches and the remote software support ticket queue — weekly hours shift based on onsite dispatch volume and software ticket demand, totaling a full-time schedule. The role reports jointly to the Head of Onsite Services (onsite/on-call functions) and the Product Support Manager (software support functions).
The individual in this role must be equally comfortable in the field and at a desk — troubleshooting hardware and devices onsite one day, and resolving software and data-support tickets remotely the next. Strong communication, prioritization, and self-direction are essential, since workload and channel shift week to week.
Essential Functions
  • Provide Tier I onsite technical support during scheduled visits and on-call dispatches, responding to issues submitted by school staff and/or students.
  • Coordinate availability and visit scheduling with the Head of Onsite Services, confirming visit windows, on-call windows, and expected response times.
  • Perform computer imaging, software installations, technology inventory, and technology maintenance/repair during scheduled site visits.
  • Troubleshoot and repair various devices and peripheral equipment, including but not limited to iPads, MacBooks, Chromebooks, Windows laptops, Windows desktop PCs, and interactive whiteboards.
  • Support seasonal spikes — such as device deployment/collection or back-to-school setup — on an as-needed, scheduled basis.
  • Provide technical support services for Five Star's software platforms via ticketing system, phone, and email.
  • Work closely with school district personnel and team members to ensure timely, process-driven resolution of software issues.
  • Access client assessment data from vendor sites and import files into Pivot; troubleshoot data file import issues on a client-by-client basis.
  • Relay client feedback to the Product Support Manager to inform product enhancements.
  • Participate in quality assurance testing of software solutions.
  • Work within Five Star's ticketing system to log detailed notes for every interaction — onsite or remote — and escalate issues to higher-level support when necessary, collaborating until problems are fully resolved.
  • Communicate clearly with school personnel regarding ticket/visit status, and with Five Star leadership regarding completed work and recurring issues.
  • Attend software team meetings, weekly Experience team meetings, and Five Star's annual in-person conference.
  • Experience troubleshooting hardware, software, and connectivity issues; a problem-solving mindset and customer service background with excellent communication skills.
  • Previous experience working with data files from Microsoft Excel, including CSV files, and Google Apps (Gmail, Drive, Docs, Sheets) preferred.
  • A valid driver's license and reliable transportation to travel within a two-hour radius of home address.
  • Fulfill other duties as directed by the Head of Onsite Services or Product Support Manager.

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