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Five Star Technology Solutions

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Golden Star Technology

AV Solutions Architect

Cerritos, CA · On-site

$65.50 - $86.50/hr

... 5 years of experience in the audiovisual industry. * Demonstrated AV system design experience; CTS ... Additional company perks and benefits About GST Golden Star Technology Inc. (GST), headquartered in ...

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Infographic showing various job openings at Five Star Technology Solutions in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Physical job distribution.

Onsite Technician

Five Star Technology Solutions

Greencastle, IN • On-site

$19 - $24/hr

Full-time

Re-posted 6 days ago

Job description

Job Summary:
Five Star Technology Solutions is focused on providing technology solutions and they are seeking an Onsite Technician to offer daily technical support for end-users within the Greencastle Community School Corporation. The role involves troubleshooting devices, managing technology inventory, and ensuring effective communication with school personnel regarding technical issues.
Responsibilities:
• Provide Tier I onsite technical support for the school by responding to issues submitted by the school staff and/or students.
• Schedule and execute device deployment at the beginning of the school year and collection of 1:1 devices at the end of the school year
• Perform computer imaging and software installations and maintain/repair technology inventory.
• Troubleshoot and repair various devices and peripheral equipment including, but not limited to, iPads, Macbooks, Chromebooks, Windows laptops, Windows Desktop PCs, interactive whiteboards, etc.
• Work within our ticketing system to maintain detailed troubleshooting notes and escalate problems to higher-level technical support professionals when necessary, collaborating and communicating until problems are fully resolved
• Collaborate with Onsite Services Leadership and Client Experience team to ensure clear communication with school personnel regarding the status of tickets, projects, and other important technology updates and changes
• Upholding Five Star quality of service onsite while also actively participating virtually in weekly 1-on-1s with Five Star leadership, monthly Onsite Services team meetings, and company learning events.
Qualifications:
Required:
• Excellent communication and troubleshooting skills
• Ability to prioritize requests
• Adaptability to a dynamic K-12 environment
• Provide Tier I onsite technical support
• Schedule and execute device deployment and collection
• Perform computer imaging and software installations
• Maintain and repair technology inventory
• Troubleshoot and repair various devices and peripheral equipment
• Work within a ticketing system to maintain detailed troubleshooting notes
• Escalate problems to higher-level technical support professionals when necessary
• Collaborate and communicate with Onsite Services Leadership and Client Experience team
• Uphold Five Star quality of service onsite
• Participate virtually in weekly 1-on-1s with Five Star leadership
• Attend monthly Onsite Services team meetings and company learning events
Company:
We believe technology can transform K-12 education to help meet the needs of today’s learners. Founded in 1999, the company is headquartered in Cleveland, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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